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The Cloud One Hamburg - Kontorhaus

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
2 bars/lounges
2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
2 bars/lounges

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Breakfast available

Explore the area

Map
Willy-Brandt-Straße 20, Hamburg, 20457
  • Moenckebergstrasse
    4 min walk
  • Hamburg City Hall
    9 min walk
  • Jungfernstieg
    10 min walk
  • Hamburg (HAM)
    36 min drive

Room options

View all photos for Comfort Room, 1 Double Bed, Terrace

Comfort Room, 1 Double Bed, Terrace

Comfort Room, 1 Double Bed, Terrace

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Business Room, 1 Queen Bed

Business Room, 1 Queen Bed

Business Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Comfortable)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (Comfortable)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Motel One)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (Motel One)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

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The price is AU$194
for 1 night
includes taxes & fees
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About the area

Hamburg

Located in Hamburg (Hamburg City Center), The Cloud One Hamburg - Kontorhaus is within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. .This hotel is 1.6 mi (2.6 km) from Reeperbahn and 0.9 mi (1.5 km) from Hamburg Cruise Center.

What's nearby

  • Hamburg City Hall - 9 min walk
  • Miniatur Wunderland - 12 min walk
  • Hamburg Cruise Center - 18 min walk
  • Elbe Philharmonic Hall - 2 min drive
  • Reeperbahn - 4 min drive

Getting around

  • Messberg U-Bahn - 1 min walk
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Airport (HAM) - 36 min drive

Restaurants

  • ‪Hofbräu Wirtshaus am Speersort - ‬3 min walk
  • ‪Bona'me - ‬3 min walk
  • ‪Marshall Street Coffee - ‬2 min walk
  • ‪Sausalitos - ‬3 min walk
  • ‪O-Ren Ishii - ‬2 min walk

About this property

The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel connected to the convention center in Hamburg City Center with bars
The Cloud One Hamburg - Kontorhaus offers 457 air-conditioned accommodations with safes and hair dryers. 46-cm flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

Make yourself at home in one of the 457 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Grab a bite from the snack bar/deli serving guests of The Cloud One Hamburg - Kontorhaus. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 24.50-24.50 for adults and EUR 0-24.50 for children
  • 2 bars/lounges

Family friendly

  • Snack bar/deli

Conveniences

  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 46-cm flat-screen TV
  • TV channels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

Property is also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

The Cloud One Hamburg - Kontorhaus Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 84 out of 146 reviews" "
Rating 8 - Good. 43 out of 146 reviews" "
Rating 6 - Okay. 14 out of 146 reviews" "
Rating 4 - Poor. 3 out of 146 reviews" "
Rating 2 - Terrible. 2 out of 146 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

JUAN, Montreal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby is beautiful but rooms are meh.
Room was very small and lacked amenities that are pretty standard in rooms at this price point: no mini fridge, no coffeemaker in the room, no closet.
Stayed 2 nights in Aug 2024

4/10 Poor

Peter

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
There was no place for suitcases. No storage in the room. Walking space around bed extremely tight. Night stands so small nothing can fit on it. No place to hang up stuff. The only good thing in the room was the bed- it was very comfortable.
Stayed 3 nights in Jul 2024

6/10 Okay

Ewen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Nice hotel with wonderful rooftop bar. Rooms are very small but bed is comfortable. Lack of tea and coffee making facilities and no room fridge or mini bar was disappointing and the lack of a wardrobe was inconvenient. Otherwise, very clean and well located. Would consider again but would prefer somewhere more spacious with better in room facilities.
Stayed 3 nights in Jul 2024

10/10 Excellent

Fran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor response time to incoming phone calls!
My train was delayed by over two hours. I had someone waiting in the lobby. I tried calling the hotel and was put on hold for fifteen minutes. I sent a message, as I was directed to requesting a callback. The message said I would get an email. NO CALLBACK. NO EMAIL. When I arrived at the hotel, there were three associates at the reception desk. When I told them what happened, they were indifferent. I don’t blame them. They’ve just never been trained in the art of customer service. Can’t wait to see the bill for fifteen minutes of roaming charges. An additional delight!
Stayed 2 nights in Jul 2024

10/10 Excellent

Vahid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet
The rooms were clean, the atmosphere of the room was a little cramped. It did not have extra accessories such as slippers, toothbrush, etc. Although my room was next to the street, no sound came inside. Breakfast was also great. Only the price is a bit expensive.
Stayed 3 nights in Jun 2024

6/10 Okay

Kathleen

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Disappointed
Nice hotel but terrible policies. I booked the room a month in advance and the price had dropped so when asked for the new lower price or even some kind of compensation like an upgrade, I was met with a resounding NO. They said they were unable to do anything for me period. I travel a lot and I would have come back there if they had any customer service whatsoever. The rooms are also tiny with no ability to make tea or coffee. I was also met with NO they do not have a kettle for use. Bar is gorgeous. They clearly spent a lot of their money there.
Stayed 1 night in Jun 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish lobby and rooms.
Stayed 2 nights in Jun 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Duncan

Stayed 2 nights in May 2024

10/10 Excellent

simon

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Hamburg!
Stayed 2 nights in May 2024

8/10 Good

Piush

Stayed 3 nights in May 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in / lovely big room - so many dining and shopping options close by….
Stayed 4 nights in May 2024

10/10 Excellent

Jack

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Gregorio

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
No free water nor coffee at the lounge or room.
Stayed 2 nights in May 2024

8/10 Good

Ronald, Sanford

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean room, friendly staff. Would have liked coffee/water in the room.
Stayed 2 nights in May 2024

10/10 Excellent

Samuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good advanced hotel with nice bar on rooftop
Stayed 1 night in Feb 2024

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and fun
Stayed 1 night in Mar 2024

10/10 Excellent

Regina

Stayed 1 night in Mar 2024

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

Søren

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super flot hotel, meget rent og nyt. Eneste minus er de små værelser.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sebastian, Schwäbisch Gmünd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Schickes Hotel in der Hamburger Innenstadt. U Bahn direkt vor der Tür.
Stayed 4 nights in Sep 2024

10/10 Excellent

Matteo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024