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Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Exterior
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
Hypo-allergenic bedding, down duvets, pillow-top beds, desk
Indoor pool
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning

Explore the area

Map
3063 South Service Rd, Burlington, ON, L7N3E9
  • Burlington City Hall
    5 min drive
  • Spencer Smith Lakefront Park
    5 min drive
  • Burlington Art Centre
    6 min drive
  • Hamilton, ON (YHM-John C. Munro Hamilton Intl.)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Premium Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, pillow-top beds, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

About the area

Burlington

With a stay at Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel in Burlington, you'll be in the business district, within a 5-minute drive of Lake Ontario and Lil' Monkeys. .This eco-certified hotel is 11.5 mi (18.5 km) from McMaster University and 1.9 mi (3.1 km) from Amazing Adventures Playland.

What's nearby

  • Spencer Smith Lakefront Park - 5 min drive - 4.4 km
  • Royal Botanical Gardens - 10 min drive - 11.3 km
  • Village Theatre Waterdown - 10 min drive - 11.2 km
  • Hamilton Convention Centre - 13 min drive - 16.6 km
  • McMaster University - 17 min drive - 18.6 km

Getting around

  • Burlington Station - 6 min drive
  • John C. Munro Hamilton Intl. Airport (YHM) - 25 min drive

Restaurants

  • ‪Thai Express-Burlington Mall food court - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪GameTime Social - ‬14 min walk
  • ‪Goody's Sub Inc - ‬17 min walk

About this property

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel

Eco-certified hotel with a fitness center and a 24-hour business center
Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel offers 237 accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters. A pillow menu is available. 44-inch flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and complimentary toiletries.

This Burlington hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 237 guestrooms featuring flat-screen televisions. Your pillowtop bed comes with down comforters. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and discounted use of a nearby fitness facility.
Cooked-to-order breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Burlington? This hotel has 30000 square feet (2700 square meters) of space consisting of a conference center and a meeting room. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:30 AM on weekends: CAD 14-25 per person

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (30000 square feet of space)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 44-inch flat-screen TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Fitness facility
  • Indoor pool
  • Sauna
  • Spa tub
The following facilities are closed on Sunday and Monday:
  • Bar/lounge
  • Dining venue(s)
  • Fitness facility
  • Indoor pool
  • Sauna
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
4 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 14 to 25 per person
  • Late check-out fee: CAD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 10:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burlington Holiday Inn
Holiday Inn Burlington
Holiday Inn Burlington Hotel
Holiday Inn Express Hotel And Suites Burlington South
Holiday Inn Express South Burlington
Holiday Inn South Burlington
Holiday Inn Burlington Hotel & Conference Centre Ontario
Burlington Hotel And Conference Centre
Holiday Inn Burlington Hotel Conference Centre
Holiday Inn Burlington Hotel Conference Centre an IHG Hotel
"Holiday Inn Burlington Hotel Conference Centre an IHG Hotel"

Holiday Inn Burlington Hotel & Conference Centre, an IHG Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 333 out of 1005 reviews" "
Rating 8 - Good. 395 out of 1005 reviews" "
Rating 6 - Okay. 159 out of 1005 reviews" "
Rating 4 - Poor. 74 out of 1005 reviews" "
Rating 2 - Terrible. 44 out of 1005 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Joanne

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Were given double bed room, paid and reserved queen. Window to the atrium in renovations, not to the outdoors. No indication of that on description on expedia. Walls paper thin - noise level at night unacceptable. Had we known the scope of the renovations, we would not have booked.
Stayed 2 nights in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I found it frustrating that the lobby was undergoing renovations, I probably would have stayed elsewhere had I known. However, the staff were great and we loved our room.
Stayed 1 night in Jul 2024

8/10 Good

Gianluca

Travelled with family
Liked: Cleanliness, staff & service
Considering the hotel is under reno, room was clean not dusty. Staff was helpfull and very polite at check in and check out. Due yo reno could not use gym or pool; ptices should be lowered a bit.
Stayed 1 night in Jul 2024

4/10 Poor

Shellon

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Jul 2024

4/10 Poor

Yash

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t too amused with this property. The rooms were not good, the bathrooms didn’t have enough supplies (shampoo). The pool was out of service and I wasn’t informed well in advance about it. The internet didn’t work properly. Overall, not worth the price I paid
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very pleasant and helpful. Eventhough there was constructions being done they made sure our stay was comfortable and the place remained clean. The only issue we had was the broken ice machine on the 5th floor. Otherwise, the rest of our stay was great!
Stayed 1 night in Jul 2024

8/10 Good

Mackenna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I really enjoyed that the hotel had Dove products free to use as most hotels have random brands which I find don’t work well for my skin. Unfortunately this was not the cleanest hotel I have stayed (some plastic from previous visitors in fridge, stickers on bed frames from previous visitors) but the staff were extremely kind and made the process of checking in simple and efficient. Overall a good stay!
Stayed 1 night in Jul 2024

6/10 Okay

Monique

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Brian

Liked: Room comfort
Disliked: Property conditions & facilities
Construction
The hotel is under construction which was not made clear when I booked. It wasn’t that much of an inconvenience but there was a long cryptic walk to the lobby and back to the elevators again. No pool, no fitness centre and they aren’t due to complete until September as per the receptionist.
Stayed 1 night in Jul 2024

8/10 Good

Alimohammad

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice place
Stayed 1 night in Jul 2024

8/10 Good

Natercia, Union

Travelled with family
Liked: Staff & service
Disliked: Amenities
Peoperty under construction ... but customer service was very nice
Stayed 1 night in Jul 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

4/10 Poor

CHRISTINE

Travelled with family
If I knew renovations were going on I wouldn’t have booked. No pool. Air conditioning was off when I arrived. Had to find staff to fix. Disappointed
Stayed 1 night in Jul 2024

10/10 Excellent

Katrina

Stayed 1 night in Jul 2024

10/10 Excellent

Zaid

Stayed 2 nights in Jun 2024

4/10 Poor

Gadesha

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property didn’t mentioned that they’re doing major renovations. So the place looks like a construction site. Secondly, the Wi-Fi is horrible we had trouble from day one and on our last night they gave us a new room and that still didn’t solve the issue. I wouldn’t recommend going to this hotel if you are looking for a good hotel experience. The best thing about this hotel is the friendly staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

LAWRENCE

Stayed 1 night in Jun 2024

8/10 Good

Alison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was under construction
Stayed 1 night in Jun 2024

6/10 Okay

Neal

Business traveller
Liked: Room comfort
Disliked: Property conditions & facilities
Major renovations at the time
Stayed 1 night in Jun 2024

2/10 Terrible

Brian

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Been under construction forever, very inconvenient. was told I didn't have breakfast coupons and then got 4 of them when I checked out (and wasn't using them). getting around in there is ridiculous. dumpster in front- doors were locked when I arrived. check in at the back of hotel. Very bad
Stayed 3 nights in Jun 2024

8/10 Good

kathleen

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Gordon

Stayed 1 night in Jun 2024

8/10 Good

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and really convenient location. Would be easier if it had breakfast included, but for the money, the breakfast was great.
Stayed 3 nights in May 2024

10/10 Excellent

Vas, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good stay! Thank you for welcoming us back again!
Stayed 1 night in May 2024