The Casablanca Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Casablanca Hotel

Staircase
Point of interest
Point of interest
Exterior
Indoor pool

Reviews

7.8 out of 10

Good

Popular amenities

  • Gym
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
4 Windward Dr, Grimsby, ON, L3M 4E8
  • Gateway Niagara Information Centre
    17 min walk
  • Forty Creek Distillery
    3 min drive
  • Peach King Centre
    3 min drive
  • Toronto, ON (YTZ-Billy Bishop Toronto City)
    58 min drive

Room options

Suite, 1 King Bed with Sofa bed

  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Grimsby

When you stay at The Casablanca Hotel in Grimsby, you'll be on a lake, within a 5-minute drive of Lake Ontario and Peach King Centre. .This hotel is 3.5 mi (5.6 km) from Liuna Gardens Banquet and Convention Centre and 3.6 mi (5.8 km) from Fifty Point Marina.

What's nearby

  • Gateway Niagara Information Centre - 17 min walk
  • Forty Creek Distillery - 3 min drive
  • Peach King Centre - 3 min drive
  • Liuna Gardens Banquet and Convention Centre - 5 min drive
  • FirstOntario Centre - 21 min drive

Getting around

  • Grimsby Station - 4 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 54 min drive

Restaurants

  • ‪Wendy's - ‬17 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Burger King - ‬5 min drive
  • ‪Diner Bistro - ‬3 min drive
  • ‪Starbucks - ‬5 min drive

About this property

The Casablanca Hotel

Lakefront hotel with a 24-hour fitness center and a 24-hour front desk
The Casablanca Hotel offers 78 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. Guests can surf the web using the complimentary wired and wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)).

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 78 guestrooms. Your Select Comfort bed comes with premium bedding. Complimentary wired and wireless internet access is available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an indoor pool and a 24-hour fitness center. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at Bogeys, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and a 24-hour front desk. Planning an event in Grimsby? This hotel has 8719 square feet (810 square meters) of space consisting of conference space and 5 meeting rooms. Free self parking is available onsite.
Bogeys - This restaurant serves dinner only. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Bogeys

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (8719 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select comfort bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available

Property is also known as

Casablanca Inn
Casablanca Winery
Casablanca Winery Grimsby
Casablanca Winery Inn
Casablanca Winery Inn Grimsby
Casablanca Winery Hotel Grimsby
Casablanca Winery Inn Grimsby, Ontario
The Casablanca Hotel Hotel
The Casablanca Hotel Grimsby
The Casablanca Hotel Hotel Grimsby

The Casablanca Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 328 out of 859 reviews" "
Rating 8 - Good. 258 out of 859 reviews" "
Rating 6 - Okay. 155 out of 859 reviews" "
Rating 4 - Poor. 78 out of 859 reviews" "
Rating 2 - Terrible. 40 out of 859 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The room was spacious and bed very comfortable. We had some food from the restaurant downstairs and it was delicious. The room is outdated as well as the bathroom fixtures but is felt pretty clean and we did not mind. We would stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Doug

Travelled with family and small children
Nice and clean, good value, great view, staff very helpful, very think around you
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good. Staff very efficient and knowledgeable.
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 2 nights in Aug 2024

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to add. We needed a room for the night and we got it. I wished that we could have had a early check-in.
Stayed 1 night in Sep 2024

10/10 Excellent

Doris

Liked: Cleanliness, staff & service
It’s a nice building. It’s a nice view, but it’s very outdated. Restaurants aren’t open in the morning for breakfast or lunch closed on Mondays. That’s an important part of it because the only place to really go eat around there in the morning is Tim Hortons where you gotta drive 10 minute drive away to find something so I think that would be an important factor to have better Restaurant availability maybe look at signing up with franchise who is in business to promote a standard like IHOP restaurant or stack sunrise breakfast like all those standard places chorus whatever I think that would benefit you
Stayed 1 night in Sep 2024

4/10 Poor

Juline

Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
First off we were in the area for a wedding so in total we had booked more that 10 rooms total. When we got there, we had a lot of bags, the doors weren’t really accessible. The accessibility button worked when it wanted to. The lobby is just dark and muggy. The carpets look dirty, the counters felt sticky and the smell was just not great. The first room we got was on the 6th floor. The small was unbearable, it seems like a sewer issue. We got to our room and there was just so many things. The toilets don’t have a seat cover, the seat itself was ripped up and stripping. The floors were dirty, I could t take my shoes off the furniture mismatched and just overall lacked character. We paid $200 a night and it was not worth it. This is more a motel vibe. The key cards kept not working. My friends room lock “battery died” so they also had to switch rooms. It was a lot having to pack up and leave to another room. The second room was on the 3rd floor. It was better but the toilet was black on the inside. The tub had some brown marks in it. Just a bunch of other stuff. You don’t get room cleaning unless you have been there 2 or more days I believe. I don’t mind that but others might. The experience overall was just not it. This was the worst hotel I’ve ever stayed at and I’ve been to a few. The staff were nice. The person that checked us in, he was so sweet and understanding. We were having trouble with our credit cards and he was patient and helpful. That was about all that was ok.
Stayed 2 nights in Sep 2024

8/10 Good

gishela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good 7/10
The hotel was good, a little old but in a great area, a walk away from the waterfront , enjoyed my morning coffee there .We needed to warm up our food at night and the front desk advised us to go to the restaurant and they took it to the back in the kitchen to warm up but we went to our room and everything was cold. Embarrassed to go and ask again so we didn’t eat that night..
Stayed 1 night in Sep 2024

8/10 Good

mark

Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Reasonably priced and convenient location
Stayed 1 night in Sep 2024

6/10 Okay

Sarah

Room was freezing cold and front desk said that it’s like a hospital- can’t change the temperature. My 85 year old grandmother was extremely uncomfortable.
Stayed 1 night in Sep 2024

6/10 Okay

TRISHA

Liked: Cleanliness, staff & service
The staff were very friendly at both check in and check out. The hotel lobby & room were clean but the rooms are very dated. As some others have said, the room was humid when we arrive and the whole hotel smelled very strongly of bleach. I thought it was just because of the pool when we walked in but our room also had a strong smell. I'm very sensitive to bleach so maybe it was just me but because of this alone, I can't stay here again. Had it not been for that, I would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
No continental breakfast, no open restaurant onsite
Stayed 1 night in Sep 2024

10/10 Excellent

ed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awrsome
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
It was nice to stay here again, but…
The Casablanca is a nice hotel. We had to travel during the long weekend so there was a wedding going on and the place was sold out. The staff were polite and helpful. But, it needs updating. The chairs in our room were almost unstable. The pillows are tiny considering the size of the bed. No toiletries were offered except a simple bar of soap. Nothing else was even offered. The bathroom fixtures need updating. It’s the little things that make a stay exceptional, and that wasn’t evident here.
Stayed 1 night in Aug 2024

8/10 Good

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for a one night stay; clean room, everything we would expect.
Stayed 1 night in Aug 2024

10/10 Excellent

Sleman

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Aug 2024

10/10 Excellent

Sleman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place
Stayed 2 nights in Aug 2024

6/10 Okay

Desiree

Travelled with family
Liked: Cleanliness
The hotel pool is on first floor and as soon as you go in it smells like chlorine. My room was not serviced until I left they only had one key to the room.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jennifer

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff and service is fantastic. The hotel is neat with a nostalgic type of feel, but we had several issues while there. The sink in bathroom did not drain. The hot water was more lukewarm. We had two rooms and one room the keys never worked. They gave us probably 8+ different set of key cards and none ever worked. They tried to replace the batteries, but still did not work. We had to wait for staff to be able to walk us up to let us in our room.
Stayed 1 night in Aug 2024

10/10 Excellent

Judith

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Casablanca had very spacious rooms. They were clean and comfortable. The area the hotel is situated at is quiet and there are new properties surrounding the hotel. The only suggestion would be for usb charging units to be put in the rooms.
Stayed 1 night in Aug 2024