Staff was very kind and helpful with all of my requests-early check in, added an extra night stay, provided best directions to Oxford. Free morning coffee was delicious - available only in lobby, though. Packed my own breakfast and tucked it in the room fridge as I am not a big breakfast buffet person. Bathroom was clean, nice products, great towels, but not a "romantic" bathroom at all - more like clean, bare bones, swim-club style. Bed was comfy, with nice linens and lots of pillows and reading lights. Lots of built in storage, phone chargers, TV with a remote that worked logically. Room decor was trendy and fun - polished concrete floors - bring slippers :) - big beautiful windows, pretty blond wood doors and a great river view. My best advice is to remember you are in a former industrial space and adjust your luxury-hotel expectations. Brewery and event spaces looked really nice. Hope to see some cool hallway painted graphics as time goes on - a little sterile walking to my room down the long hall. I was a little worried about the farther parking, but very well lit and you can unload at the door and then go park. Not good for people with mobiltiy challenges as there is no valetExplored Hamilton a bit and walked over the bridge to the sculpture park - impressive. Lots of cute shops and places to eat. Very convenient to get to MiamiU, about 22 minutes.