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Delta Hotels Durham Royal County

4.0 star property

Photo gallery for Delta Hotels Durham Royal County

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Al fresco dining, serves lunch and dinner
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View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
  • Parking available
  • Room service
  • Breakfast available

Explore the area

Map
Old Elvet, Durham, England, DH1 3JN
  • Durham Castle
    ‪6 min walk‬
  • Durham Cathedral
    ‪7 min walk‬
  • Durham University
    ‪12 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, River View

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

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About the area

Durham

With a stay at Delta Hotels Durham Royal County, you'll be centrally located in Durham, a 1-minute drive from Durham University and 14 minutes from Beamish Open Air Museum. .This eco-certified hotel is 0.2 mi (0.4 km) from St. Nicholas Church and 0.2 mi (0.4 km) from Gala Theatre Durham.

What's nearby

  • Gala Theatre Durham - 5 min walk - 0.5 km
  • Durham Castle - 6 min walk - 0.6 km
  • Durham Cathedral - 7 min walk - 0.6 km
  • Durham University - 12 min walk - 1.1 km
  • Crook Hall and Gardens - 14 min walk - 1.2 km

Getting around

  • Durham Station - 12 min walk
  • Newcastle Intl. Airport (NCL) - 33 min drive

Restaurants

  • ‪Half Moon Inn - ‬1 min walk
  • ‪The Library - ‬4 min walk
  • ‪Chapters of Durham - ‬2 min walk
  • ‪Cafédral Durham - ‬4 min walk
  • ‪Fat Hippo Durham - ‬3 min walk

About this property

Delta Hotels Durham Royal County

Victorian hotel with a 24-hour fitness center and a 24-hour front desk
Delta Hotels Durham Royal County offers 150 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 150 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional features at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's bar/lounge, Cast Iron Grill, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. This hotel has 5 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Cast Iron Grill - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Paddy and Scott's - This coffee shop serves lunch and light fare. Open select days.
Cast Iron Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Cast Iron Terrace - This bar serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 10.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 11.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 18.50 for adults and GBP 8.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Cast Iron Grill
  • Paddy and Scott's
  • Cast Iron Bar
  • Cast Iron Terrace

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (on request)
  • Luggage storage
  • Wedding services

Business services

  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property – March 2021
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18.50 for adults and GBP 8.00 for children
  • Fee for in-room wireless internet: GBP 10.00 per day (rates may vary)
  • Self parking fee: GBP 11.00 per day
  • Rollaway bed fee: GBP 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Durham County Marriott Hotel
Durham Marriott Hotel Royal County
Durham Marriott Royal County
Marriott Hotel Royal County
Marriott Royal County
Durham Marriott Hotel Royal County
Delta Hotels Durham Royal County Hotel
Delta Hotels Durham Royal County Durham
Delta Hotels Durham Royal County Hotel Durham

Delta Hotels Durham Royal County Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 597 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 76 out of 1008 reviews
Rating 4 - Poor. 32 out of 1008 reviews
Rating 2 - Terrible. 11 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Colin

Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
A lovely spot where you are so close to shopping, dining and sightseeing.
Stayed 2 nights in Nov 2024

8/10 Good

D J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel - comfortable, friendly well located.
The bed was very comfortable and there was plenty of hot water. The heating was not easy to control but the room was comfortable was was the dining room. The staff were all very friendly and helpful. The breakfast selection was extensive, well cooked and varied. The bar area was rather "corporate" and could be less formal. It should be clearer that there are expensive charges for car parking, increasing the cost of the stay by over £22-. The hotel is within easy walking distance of the city's attractions.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Would not stay again
The hotel was lovely. It had a car park which is charageable but thats normal. Checked in service was great. The lift was out of order we were on second floor so had a lot of steps to go up. They fid offer to take our bags. I have bad knees so the steps didnt help. We were in a room the furthest point away it felt. The room was nice and clean. We went out for food and came back to bed after a long day on rd. The pillows were awful your head sunk to mattress the room was freezing and the theromostate did not work i did not sleep. Next morning our coridor was freezing but when u walking into another area it was boiling. Breakfast was not the best great service but the fruit tasted sour the mushrooms were very plasticy. The food was not being replenished so no beans or potatos. I was not impressed. We were very tired for our day working and driving
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the very best Hotels I have stayed in this year, I stay away with business at least twice a week, this is a great hotel, rooms, location, parking all excellent! Staff very helpful 10/10
Stayed 1 night in Nov 2024

2/10 Terrible

Mishal

Stayed 12 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Colin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carpark view
Enjoyed our stay my only criticism would be we were not in the main hotel and had a view of the car park. We had to cross over the carpark for breakfast so if it was raining could really spoil your breakfast vibe. The room also had very poor lighting so was very hard to read at night and in the day.
Stayed 3 nights in Sep 2024

8/10 Good

Charlie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay in a very convenient location
Stayed 2 nights in Nov 2024

6/10 Okay

Sally

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
The main trouble we had was when it came to eating. I had a meal in the restaurant and for chicken skewers and chips. The chicken came out without any chips and then when they did come out I had finished my chicken 5 minutes before the chips had been severed to me. We had to explain to the bar staff and one show them what we wanted to drink. I think this was due to them being young and english not their first language of speech
Stayed 3 nights in Nov 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spa day in Durham
Room was very good clean and comfortable. Location was good. Breakfast was good also.
Stayed 1 night in Nov 2024

2/10 Terrible

Ian

Business traveller
Disliked: Staff & service
Wont be booking here again
The stay started ok and the room was nice. I had had a long day travelling and working. I ordered some food from the bar, an hour later my food still hadn't arrived. I went to reception to complain as I couldn't find anyone else. She called the catering manager to come and see me. After 10 minutes he came out the receptionist told him the problem. He looked at me as if to say how dare you complain and walked off without saying anything to me. I told him not to walk away from me and he glared and continued to walk. I went packed my bags got a refund and left to find a much nicer hotel with helpful people.
Stayed 3 nights in Nov 2024

10/10 Excellent

Gordon

Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great location
Location is amazing, just a short walk into the center. Hotel is comfortable and very clean. All the staff are very friendly
Stayed 3 nights in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and large room. Great location for the city centre.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service
Excellent location. Adequate parkng available. Good leisure facilities. Friendly, helpful staff. Bar is not very homely but easy access to good bars/ restaurants external to the hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Damian

Travelled with family
Stayed 1 night in Oct 2024

4/10 Poor

Lauren

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
Family trip to Durham
Hotel v clean Upon check in to room , the room was boiling hot. We immediately turned down the thermostat and opened the r windows. When I called reception they explained that many of the rooms on my floor had been impacted by faulty air con systems and that an engineer was coming tomorrow. We did then get two fans in to the room. The room was so hot that even two fans didn’t keep the temperature down so we had to have windows and curtains open to ventilate the room. It was in excess of 30 degrees - we were sweating and went through 2 litres of water overnight. This was a known issue before we had checked in and I was surprised they didn’t offer to change room , provide any drinks or any complementary refreshments . Room was a good size but with windows open , the noise of the city was very loud, the room hot, fans going all night so we didn’t get a good sleep Next day I tried to change our cab to the station and after waiting 15 mins then had to chase up as it hadn’t been done, by which time it was quicker to walk with our bags to the station I did expect more attentiveness and standard from a Marriott hotel and although the lady who delivered our fans was lovely and kind, the rest of service was below 4 star
Stayed 1 night in Oct 2024

10/10 Excellent

Tracey

Liked: Staff & service
Disliked: Room comfort
Couples night away
Never got the room we paid for as checked in early , was very dusty and lots of cobwebs, overall was nice , breakfast was lovely , staff nice too
Stayed 1 night in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hash browns!
Lovely hotel and atmosphere. Extremely well looked after by Gavin on the front desk. Gym in good condition and plenty of kit. Rooms a touch tired. Breakfast smashing. Great hash browns.
Stayed 1 night in Oct 2024

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff,the room I stayed in you could hear a lot of outside noise from the pubs etc till early hours.
Stayed 3 nights in Oct 2024