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 Hangzhou •1 Room
 Hangzhou • 1 Room
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Ascott Raffles City Hangzhou

3.5 out of 5.0
18F,T1,No.228 Xinye Road, Hangzhou, Zhejiang 1800 781 504
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Parking
Wifi
Laundry
Smoke Free
24/7 Desk
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Get an overview of this hotel
Central hotel with free parking connected to a shopping center in Hangzhou

Popular property highlights

Free self parking
Free WiFi
Laundry facilities
Smoke-free property
24-hour front desk

With a stay at Ascott Raffles City Hangzhou, you'll be centrally located in Hangzhou, within a 10-minute drive of West Lake and Raffles City Hangzhou. This hotel is 0.6 mi (0.9 km) from Hangzhou City Planning Exhibition Hall and 0.6 mi (0.9 km) from MIXC Mall.

Make yourself at home in one of the 180 individually decorated guestrooms, featuring kitchenettes with full-sized refrigerators/freezers and microwaves. Complimentary wireless internet access keeps you connected, and LCD televisions are provided for your entertainment. Bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and desks, and housekeeping is provided on weekdays only.

Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.

Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and a meeting room. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.

Languages spoken

  • English

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Ascott Raffles City Hangzhou

18F,T1,No.228 Xinye Road, Hangzhou, Zhejiang

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Total number of rooms - 180
  • Breakfast available (surcharge)
  • Laundry facilities
  • Safe-deposit box at front desk
  • Free newspapers in lobby
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Limo or Town Car service available
  • Steam room
  • Sauna
  • Smoke-free property
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Conference centre
  • Free self parking
  • Number of bars/lounges - 1
  • Airport transport - pickup (surcharge)
  • Shopping centre on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , WiFi (surcharge) , Wired internet access - surcharge

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking

Room Amenities

Ascott Raffles City Hangzhou offers 180 air-conditioned accommodations with safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and separate dining areas. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

  • Air conditioning
  • Room service (limited hours)
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Kitchenette
  • Desk
  • Separate sitting area
  • Free bottled water
  • Microwave
  • Separate dining area
  • Full-sized fridge/freezer
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • LCD TV
  • Deep soaking bathtub
  • Rainfall showerhead
  • Number of living rooms
  • Bathtub or shower
  • Housekeeping - weekdays only
  • Limited housekeeping
  • Towels provided
  • Linens provided

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Ascott Raffles City Hangzhou has a restaurant on site.

Room service (during limited hours) is available.

Nearby Things to do

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets not allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned.

No rollaway/extra beds available

No cots (infant beds) available

Children stay free

One child stays free

Debit cards

UnionPay

Staffed front desk

Carbon monoxide detector

Smoke detector

Security system

Children stay free - maximum age 5

Property uses a professional cleaning service

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Fees

Optional extras

  • Fee for buffet breakfast: approximately CNY 85 for adults and CNY 43 for children
  • Airport shuttle fee: CNY 600 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Ascott Raffles City Hangzhou Aparthotel
  • Ascott Raffles City Hangzhou
  • Ascott Raffles City Hangzhou Hotel
  • Ascott Raffles City Hangzhou Hangzhou
  • Ascott Raffles City Hangzhou Hotel Hangzhou

We should mention

One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

The property is professionally cleaned.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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