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Room type Options Nightly price Book
Presidential Quadruple Room, 2 Bedrooms
175 square metres
2 Large Twin Beds, 1 King Bed and 1 Large Twin Sofa Bed
Room sleeps 4 guests
(up to 2 children)
Select dates to see price
Other room types
Family Suite with Garden Lake View
131 square metres
2 Large Twin Beds and 1 King Bed
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Lakeview Family Suite
131 square metres
1 King Bed and 2 Large Twin Beds
Room sleeps 4 guests
(up to 1 child)
Select dates to see price
Deluxe Twin Lakeview
43 square metres
2 Large Twin Beds
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Lakeview Suite
89 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Luxury hotel with 2 restaurants and a marina

Popular property highlights

Free self parking
Free WiFi
Business centre
Laundry facilities
Grocery/convenience store

With a stay at Hotel Karen in Hangzhou, you'll be within a 15-minute drive of Qiandao Lake and Xiyuan Wharf. This luxury hotel is 6.2 mi (9.9 km) from Qiandao Lake Forest Oxygen Bar and 7.3 mi (11.7 km) from Shijatang Park.

Make yourself at home in one of the 98 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and premium bedding. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have designer toiletries and hair dryers.

Don't miss out on the many recreational opportunities, including a sauna, a fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Satisfy your appetite with Chinese cuisine at 千岛湖餐厅, one of the hotel's 2 restaurants. Relax with your favorite drink at the bar/lounge or the poolside bar. Full breakfasts are available daily for a fee.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Lift
  • Fitness facilities
  • Concierge services
  • Gift shops or newsstand
  • Shopping on site
  • Total number of rooms - 98
  • Barbecue grill(s)
  • Breakfast available (surcharge)
  • Laundry facilities
  • Garden
  • Library
  • Children's pool
  • Safe-deposit box at front desk
  • Multilingual staff
  • Picnic area
  • 24-hour front desk
  • Business centre
  • Porter
  • Express check-out
  • Dry cleaning/laundry service
  • Swimming pool
  • Marina on site
  • Sauna
  • Outdoor seasonal pool
  • Wedding services
  • Designated smoking areas
  • Pool umbrellas
  • Grocery/convenience store
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 2
  • Number of meeting rooms - 4
  • Parking (limited spaces)
  • Free self parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Electric car charging station
  • Couples/private dining
  • Designer stores on site
  • Tasting room
  • Proposal/romance packages available
  • Dock
  • Secured parking
  • Garage
  • Off-street parking
  • Telescope
  • Children's games
  • Children's toys
  • Lifeguard on site
  • Bulk dispenser for toiletries

Family Friendly Amenities

  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Chinese (Mandarin)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Hotel Karen offers 98 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. 43-inch LCD televisions come with cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • Air conditioning
  • Television
  • Wheelchair accessible
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free local calls
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Designer toiletries
  • Desk
  • Premium bedding
  • Soundproofed rooms
  • Free bottled water
  • Blackout drapes/curtains
  • Slippers
  • Cable TV service
  • Free WiFi
  • Down comforter
  • Individually furnished
  • Individually decorated
  • Pillowtop mattress
  • LCD TV
  • TV size 43
  • TV size (measurement) inch
  • Balcony or patio
  • Electric kettle
  • Towels provided
  • Linens provided
  • Number of beds 2
  • Child-size slippers
  • Raised toilet seat
  • Emergency pull cord in bathroom
  • Wardrobe

Where to Eat

Full breakfasts are available for a surcharge and are served each morning.

千岛湖餐厅 - This poolside restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.

咖啡亭 - This bar overlooks the garden.

Nearby Things to do

  • Personal motorised watercraft on site
  • Free bicycles on site
  • Playground on site
  • Boat tours on site

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Hotel Policies

Check-in

Check-in time starts at 2:00 PM

Minimum check-in age is: 18

Check-in time ends at noon

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets or service animals allowed

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector and a security system in each accommodation.

No rollaway/extra beds available

Parking height restrictions apply

Service animals not allowed

Debit cards

UnionPay

Staffed front desk

Smoke detector

Security system

Property is cleaned with disinfectant

Staff do not wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Guest accommodation is sealed after cleaning

Electrostatic spray is used for disinfection

Comprehensive food waste policy

Comprehensive recycling policy

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 3000.0 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately CNY 160 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Hotel Karen Hangzhou
  • Karen Hangzhou
  • Hotel Karen Hotel
  • Hotel Karen Hangzhou
  • Hotel Karen Hotel Hangzhou

We should mention

The seasonal pool will be open from June to September.

Pool access available from 8:00 AM to 8:00 PM.

Only registered guests are allowed in the guestrooms.

No pets and no service animals are allowed at this property.

Parking height restrictions apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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