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Mercure Hangzhou Qianjiang

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hangzhou Qianjiang

Exterior
Exterior
View from room
City view from property
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
52F Building 2, Fortune And Finance, Center, No37 Eastern Jiefang Road, Hangzhou, Zhejiang, 310020
  • MIXC Mall
    18 min walk
  • 芭菲盛宴环球美食
    10 min walk
  • Citizen Center Metro Station
    7 min walk
  • Hangzhou (HGH-Xiaoshan Intl.)
    18 min drive

Room options

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, River View

  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, River View

  • 32 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Conrad Hangzhou

Pool
Hot tub
Spa
Parking included
4.9 out of 5, Exceptional, (62)
The price is AU$261
for 1 night
includes taxes & fees
5 Jan - 6 Jan
Conrad Hangzhou

About the area

Hangzhou

In the heart of Hangzhou, Mercure Hangzhou Qianjiang is within a 5-minute drive of Wushan Night Market and West Lake. .This hotel is 4.1 mi (6.7 km) from Wulin Square and 4.5 mi (7.2 km) from Broken Bridge.

What's nearby

  • Wushan Night Market - 4 min drive
  • West Lake - 5 min drive
  • Hangzhou Olympic Sports Center - 5 min drive
  • Wulin Square - 6 min drive
  • Hangzhou Tower Shopping Mall - 7 min drive

Getting around

  • Citizen Center Metro Station - 7 min walk
  • Hangzhou Station - 8 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 18 min drive

Restaurants

  • ‪德克士 - ‬2 min drive
  • ‪禾绿回转寿司 - ‬20 min walk
  • ‪锦香来 - ‬5 min walk
  • ‪川味观 - ‬20 min walk
  • ‪明洞韩国料理 - ‬1 min drive

About this property

Mercure Hangzhou Qianjiang

Art Deco Hangzhou hotel in Qianjiang New Town with free parking
Mercure Hangzhou Qianjiang offers 162 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. 55-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 162 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a garden. Additional amenities at this Art Deco hotel include complimentary wireless internet access and concierge services.
For lunch or dinner, stop by Cui Yuan, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Cui Yuan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: CNY 69 for adults and CNY 69 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Cui Yuan

Things to do

  • 24-hour fitness centre
  • Access to nearby indoor pool
  • Shopping centre

Family friendly

  • Access to nearby indoor pool
  • Children's books
  • Laundry facilities
  • Soundproofed rooms
  • Toys

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Digital channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 69 for adults and CNY 69 for children
  • Laundry fee: CNY 200 per stay
  • Service fee: CNY 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Mercure Hangzhou Qianjiang Hotel
Mercure Qianjiang Hotel
Mercure Qianjiang
Mercure Hangzhou Qianjiang Hotel
Mercure Hangzhou Qianjiang Hangzhou
Mercure Hangzhou Qianjiang Hotel Hangzhou

Mercure Hangzhou Qianjiang Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 17 reviews" "
Rating 8 - Good. 6 out of 17 reviews" "
Rating 6 - Okay. 1 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Jacob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good stay, would go again
the stay was great. good location and very scenic view from the lobby. the hotel room is small but very nice and super affordable. the breakfast buffet was limited but still good enough; the price is a 1/4 of what i'm used to paying so i thought that was a deal.
Stayed 1 night in Dec 2019

4/10 Poor

Ben

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Awful customer service
I’m afraid I’m guilty of staying in many great hotels and never getting round to leaving positive reviews. Unfortunately the Mercure Hangzhou has frustrated me so much into leaving a negative review. Whilst travelling in China and only having a small amount of conversational Manderin, you choose to pay a premium to stay in a Western (French) owned hotel with the expectation they speak English (or even French) Nobody speaks anything other than Chinese so everything is spoken into their phone to translate - which is effectively useless and incredibly aggravating. You can’t charge breakfast or drinks to your room; apparently the bar/restaurant is a different company so individual charges for every transaction required - I’m not sure why they require a credit card deposit as you can’t use it for anything?!? Really don’t understand as bar is in the hotel lobby. The rooms have unbelievably noising ventilation running all night keeping you awake. Trying to use the crazy light switches is “interesting” As for customer service, I’m afraid it was just terrible start to finish. Management need to take a serious look at themselves and how they encourage the team to interact with their guests.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to our convention venue (Intercontinental Hotel) and reasonably price. Good value for money. Staff were friendly.
Stayed 4 nights in Dec 2018

4/10 Poor

Joe, London

Disliked: Cleanliness, property conditions & facilities
The hotel stank of smoke. Even tho a newly built hotel the rooms looked tired and were not cleaned properly. Bathroom smelt of clorine. Possitive, staff were nice and very helpful with the lanague barrier.
Stayed 4 nights in Nov 2018

8/10 Good

Chee Yuen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Did not meet my expectations
Actually, I was quite disappointed with the lack of English of some of the staff, as well as the cleanliness in the room. The shower glass was definitely not cleaned for a while and there was fluff in the room on the floor. The hotel has a wonderful view and nice facilities but lacks the basics to be a good quality hotel. As it is quite a new hotel, hopefully things will improve.
Stayed 2 nights in Oct 2018

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Views
Stay here for no other reason than the views. Simple accommodations, simple breakfast buffet. Staff are friendly and trying. Have no idea why housekeeping must run vacuum in lobby at 730am everyday. Very Loud machine.
Stayed 2 nights in Oct 2018

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好
出乎意料的好，风景特别赞，然后价格很便宜，超高性价比
Stayed 2 nights in Oct 2019

2/10 Terrible

AKIHIRO

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

youngsu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
การเดินทางสะดวกอยู่ย่านธุรกิจ การเงิน แต่ถ้าเป็นนักท่องเที่ยว ไปทะเลสาบชีหูหรือที่อื่นๆ ถือว่าไกลนิดนึง เพราะถ้าจะไปสถานที่ท่องเที่ยวเหล่านั้น ต้องนั่งแท็กซี่ไป
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
除了第一個晚上沒有空調，房間很悶以外，其他都好
Stayed 2 nights in Mar 2019

10/10 Excellent

CHIH YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
價格實惠，房間好服務也好
這次是用超優惠價格入住五星酒店，五十幾層的高度實在是前所未有的入住經驗，服務態度好，早餐也好吃，下次也會選擇入住
Stayed 1 night in Nov 2018

10/10 Excellent

Siu Lan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店非常近地鐵，往機場不用30分鐘
Stayed 1 night in Nov 2018

10/10 Excellent

CHIH-HUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
乾淨清潔舒適
酒店位在辦公商圈，附近很多特色的辦公建築，還有個OUTLET，酒店大樓前面有麥當勞與便利商店，晚上不怕肚子餓沒東西吃；酒店大廳在辦公大樓52層，辦理入住與退房都很快速，辦公大樓店電梯不能直接到酒店各層，必須轉換電梯，還算安全；房間不大，但是乾淨清潔，睡床也舒服，電視頻道很多，還看了免費的電影節目，插座上有USB充電孔，可以看出酒店在小細節處的用心
Stayed 1 night in Nov 2018