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White Horse Lake Jianguo Hotel

4.5 star property

Photo gallery for White Horse Lake Jianguo Hotel

Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
LCD TV
Exterior
Lobby

Reviews

5.6 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Breakfast available
  • Laundry
  • Room service
  • Gym

Explore the area

Map
No 336 South Changjiang Road, Hangzhou, Zhejiang, 310052
  • Wulin Square
    ‪11 min drive‬
  • West Lake
    ‪14 min drive‬
  • Lingyin Temple
    ‪15 min drive‬
  • Hangzhou (HGH-Xiaoshan Intl.)
    ‪41 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite | Living room

Suite

  • Sleeps 3
  • 1 King Bed

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About the area

Hangzhou

With a stay at White Horse Lake Jianguo Hotel in Hangzhou (Binjiang), you'll be within a 15-minute drive of West Lake and Song Dynasty Town. .This luxury hotel is 6 mi (9.6 km) from Hupao Valley Spring and 6.1 mi (9.8 km) from Hangzhou Zoo.

What's nearby

  • Wulin Square - 11 min drive - 12.6 km
  • Hangzhou Tower Shopping Mall - 12 min drive - 13.7 km
  • West Lake - 14 min drive - 14.4 km
  • Lingyin Temple - 15 min drive - 15.3 km
  • Wushan Night Market - 16 min drive - 17.5 km

Getting around

  • South Railway Station - 18 min drive
  • Chengye Road Station - 19 min walk
  • Hangzhou (HGH-Xiaoshan Intl.) - 41 min drive

Restaurants

  • ‪杭州味捷餐饮有限公司 - ‬8 min drive
  • ‪外婆家速堡餐厅 - ‬11 min walk
  • ‪哆唻咪量贩ktv - ‬10 min walk
  • ‪Gargo酒吧 - ‬10 min walk
  • ‪杭州环欧教育 - ‬5 min walk

About this property

White Horse Lake Jianguo Hotel

Luxury hotel with 3 restaurants connected to the convention center in Hangzhou
White Horse Lake Jianguo Hotel offers 382 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
Make yourself at home in one of the 382 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and shopping on site.
Enjoy Chinese cuisine at Golden Phoenix Chinese, one of the hotel's 3 restaurants, or stay in and take advantage of the 24-hour room service. Local cuisine breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and luggage storage. Free self parking is available onsite.
Local cuisine breakfasts are available for a surcharge and are served each morning.
Golden Phoenix Chinese - This restaurant specializes in Chinese cuisine.
Victory Cafe - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Chichi Restaurant - This restaurant specializes in Asian cuisine. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport shuttle available
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available for a fee: CNY 115 per person
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Chichi Restaurant
  • Golden Phoenix Chinese
  • Victory Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Shopping

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • On a lake

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately CNY 115 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Horse Lake Jianguo
White Horse Lake Jianguo Hangzhou
White Horse Lake Jianguo Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo
White Horse Lake Jianguo Hotel Hotel
White Horse Lake Jianguo Hotel Hangzhou
White Horse Lake Jianguo Hotel Hotel Hangzhou

White Horse Lake Jianguo Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 0 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 2 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

6.6/10

Cleanliness

5.6/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities

4/10 Poor

Asha, Taipei, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Hotel facility is new but service is unqualified

The credit point that I offered just in few minutes ago is opposite; the credit ranking here is correct this time. However, the comment about my staying experience is real based on my recent stays in end-July 2013; this is not a right hotel to stay for business travelers.

6/10 Okay

Asha, Taipei, Taiwan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Hardware is good but service is unqualified.

The hotel is a pretty new one. The room is nice and well facilitated, but the service at their front desk, restaurant, and public area are unqualified--not internationally, very localized, and sometimes rude. They do not offer shuttle service to any nearby spots; as this hotel is very far from the downtown and commercial area in "Binjian district" of Hangzhou City, it is very difficult to get a taxi for the hotel and very high cost to take taxi for every places you go in the city.