With a stay at Family Transit Hotel in Hanoi (Soc Son), you'll be a 4-minute drive from Melinh Plaza and 12 minutes from Thanh Chuong Viet Palace. .This family-friendly hotel is 13.7 mi (22.1 km) from Museum of Ethnology and 17.9 mi (28.9 km) from Hanoi Old Town Night Market.
What's nearby
Melinh Plaza - 4 min drive - 4.0 km
Thanh Chuong Viet Palace - 12 min drive - 11.5 km
West Lake - 17 min drive - 22.8 km
Hoan Kiem Lake - 23 min drive - 28.7 km
Hanoi Old Town Night Market - 23 min drive - 28.9 km
Getting around
Ga Thạch Loi Station - 13 min drive
Ga Phuc Yen Station - 14 min drive
Noi Bai Intl. Airport (HAN) - 7 min drive
Restaurants
Starbucks - 5 min drive
Phở Cồ - 2 min drive
Star Cafe - 6 min drive
Two Tigers - 16 min walk
Memos Fastfood&Drinks - 4 min drive
About this property
Family Transit Hotel
Family-friendly hotel with 2 restaurants connected to a shopping center in Hanoi
Family Transit Hotel offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and slippers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.
Bathrooms include showers with rainfall showerheads and hydromassage showerheads, designer toiletries, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 individually decorated guestrooms, featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. Additional amenities at this hotel include concierge services, babysitting (surcharge), and a communal living room. If you're planning a day at a nearby theme park, you can hop on the shuttle (surcharge).
Enjoy Vietnamese cuisine at Local Food Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Local Food Restaurant - Overlooking the garden, this family restaurant specializes in Vietnamese cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from 24-hour room service.
Languages
English, Japanese, Vietnamese
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 1 metre
24-hour return airport shuttle on request for a surcharge
24-hour train station pick-up and drop-off shuttle (surcharge)
Train station shuttle on request
Free bus station shuttle
Shopping centre shuttle (surcharge)
Theme park shuttle (surcharge)
Free self parking on site
Onsite parking options include a carport
Food and drink
2 coffee shops/cafes
2 restaurants
A bar/lounge
Coffee and tea in common areas
Snack bar/deli
Restaurants on site
Local Food Restaurant
Things to do
Billiards/pool table
Playground
Scooter/moped rentals
Family friendly
Babysitting (surcharge)
Laundry facilities
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Shared microwave
Shared refrigerator
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Turndown service
Business services
Business centre
Computer station
Meeting room
Outdoors
Garden
Picnic area
Rooftop terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Room amenities
Bedroom
Hypo-allergenic bedding
Memory foam mattress
Premium bedding
Bathroom
Bidet
Designer toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
24-hour room service
Electric kettle
Minibar
More
Access via exterior corridors
Air conditioning
Desk
Fan
Heating (climate-controlled)
Individual decor
Individual furnishings
Soundproofed rooms
Policies
Check-in
Check-in time starts at noon
Express check-in available
Minimum check-in age: 15
Check-out
Check-out before 11:30 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 72 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete vaccination at least 30 days prior to check-in
Access methods
Staffed front desk
Pets
Pets stay free
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
2 children, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Airport shuttle fee: VND 100000 per vehicle
Credit card charges are subject to a surcharge of 3 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
We should mention
This property does not have elevators
A car is recommended for transportation to and from this property
Property is also known as
Family Transit Hotel Hanoi
Family Transit Hotel
Family Transit Hanoi
Family Transit Hotel Hotel
Family Transit Hotel Hanoi
Family Transit Hotel Hotel Hanoi
Family Transit Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 63 out of 183 reviews
10 - Excellent
63
Rating 8 - Good. 72 out of 183 reviews
8 - Good
72
Rating 6 - Okay. 29 out of 183 reviews
6 - Okay
29
Rating 4 - Poor. 11 out of 183 reviews
4 - Poor
11
Rating 2 - Terrible. 8 out of 183 reviews
2 - Terrible
8
8.0/10
Cleanliness
8.4/10
Staff & service
7.0/10
Amenities
7.4/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
6/10 Okay
Bill
9 Dec 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This a perfect no frills, very inexpensive place that is very close to the airport. It was clean though our room was on the street and noisy at night. One of our windows could not lock but we were able to secure it. We paid a small fee for both pick up and drop off at the airport. They offered a simple but good little menu for the evening and the Wi-Fi worked. If u are arriving late or leaving early in the morning for a flight out, or if you just want to avoid traffic, then you might want to consider this as an option. Especially good for students or families traveling on a budget.
Family run hotel with hospitable service from every member. Located a short drive from the hotel, they offered taxi service for us from the airport and to our next stay. They have a great and inexpensive dining menu, along with snacks/drinks available downstairs. Someone is always at the desk for assistance. Our room came with two queen size beds, very comfortable, extra pillows aswell. Definitely recommend staying here.
A poor transportation decision found me at Hanoi airport at 1:00 am, and I'd Googled 24 hour check-in hotels in the vicinity. Booked Family Transit but wasn't sure if the Front Desk would still be open, so I used the Hotels.com chat with an agent to confirm. Hain waited up for me, and with minimal processing, i had a roof and a bed. Place was clean, spacious, and the perfect tonic. I slept well, was greeted with a coffee and a smile in the morning, and a taxi was soon arranged at a favourable price for my onward trip into Hanoi. Wonderful, and if he ever builds an infinity pool on the roof ... 👍
My friends and I needed a room to sleep before our flight, so this fit the bill. I would've recommend it if you're used to slightly nicer hotels. I love the country feel of the location though. The window looked out to lots of green grass.
Verified traveller
Stayed 1 night in Mar 2020
6/10 Okay
ALE
Travelled with group
4 Feb 2020
Liked: Cleanliness, amenities
If You really need to stay close to the airport consider stay here but if you can avoid it, stay elsewhere..
It was very close to airport, and had cabinet that locked. The bathroom had a shower but there was no real room to use it. The bed was quite hard. At check in there was no one there that spoke English which made it quite hard. There is no real places to get food near it, you have to walk to the main road to get any type of food and we got food poisoning from the cafe that we ate at.
Verified traveller
Stayed 1 night in Apr 2019
8/10 Good
Verified traveller
28 Mar 2019
Liked: Staff & service
for 1 night and this price good
for the price it's OK, don't expect anything more, then u paid for. the rug in the shower was real old and dirty, towels and bed were clean. super friendly manager and the food was also good. we missed breakfast, but the ordered food at night was really good. close to the airport, u can walk to the international departure in like 15-20min, national I would take a taxi.
Staff were SO accommodating and friendly, they took the extra step to make us feel welcomed and comfortable in Vietnam. Great choice for breakfast items in the morning, and clean, comfortable rooms!
Surprisingly good. Clean, tidy, functional, proper.
Polite staff who speaks english well.
My room has a view to the airport some distance away. They waited at the airport and picked us up.