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GRAND HOTEL du LAC Hanoi

5.0 star property

Photo gallery for GRAND HOTEL du LAC Hanoi

Outdoor pool
Property video
Exterior
Front of property
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
18-20-22-24 Nha Chung, Hoan Kiem, Hanoi, 100000
  • Place, St. Joseph's Cathedral of Hanoi
    ‪2 min walk‬
  • Place, Hoan Kiem Lake
    ‪5 min walk‬
  • Place, Hanoi Old Town Night Market
    ‪10 min walk‬
  • Airport, Hanoi (HAN-Noi Bai Intl.)
    ‪37 min drive‬

Room options

View all photos for Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

Colonial Deluxe Double Internal Window

9.6 out of 10
Exceptional
(10 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Colonial Executive Double Internal Window

View from room

Colonial Executive Double Internal Window

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Premium Double Street View

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Premium Double Street View

8.0 out of 10
Very good
(7 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Grand Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

Premium bedding, down duvets, memory-foam beds, minibar

Du LAC Colonial Terrace Suite City View with Outdoor tub & Spa Benefits

  • City view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Colonial Deluxe Twin Internal Window

Premium bedding, down duvets, memory-foam beds, minibar

Colonial Deluxe Twin Internal Window

8.0 out of 10
Very good
(5 reviews)
  • 25 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Executive Twin Internal Window

View from room

Colonial Executive Twin Internal Window

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Colonial Premium Twin Street View

Street view

Colonial Premium Twin Street View

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 28 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Premium Connecting Room Street View

Street view

Premium Connecting Room Street View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Large Single Beds

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About the area

Hanoi

With a stay at GRAND HOTEL du LAC Hanoi, you'll be centrally located in Hanoi, steps from St. Joseph's Cathedral of Hanoi and within a 5-minute walk of Hoan Kiem Lake. .This luxury hotel is 0.5 mi (0.8 km) from Hanoi Old Town Night Market and 0.6 mi (0.9 km) from Thang Long Water Puppet Theatre.

What's nearby

  • St. Joseph's Cathedral of Hanoi - 2 min walk - 0.2 km
  • Hoan Kiem Lake - 5 min walk - 0.5 km
  • Hanoi Old Town Night Market - 10 min walk - 0.9 km
  • Thang Long Water Puppet Theatre - 10 min walk - 0.9 km
  • Hanoi Opera House - 12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station - 18 min walk
  • Noi Bai Intl. Airport (HAN) - 42 min drive

Restaurants

  • ‪Cộng Càphê - ‬1 min walk
  • ‪The Running Bean - ‬1 min walk
  • ‪Càfê RuNam - ‬1 min walk
  • ‪Ding Tea - ‬1 min walk
  • ‪Moca Café - ‬1 min walk

About this property

GRAND HOTEL du LAC Hanoi

GRAND HOTEL du LAC Hanoi offers 100 air-conditioned accommodations with minibars and safes. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including thalassotherapy. The spa is open daily.
Make yourself at home in one of the 100 air-conditioned rooms featuring minibars and Smart televisions. Your memory foam bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. A complimentary continental breakfast is served daily from 6:30 AM to 10:00 AM.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 2 meeting rooms available for events.
A complimentary continental breakfast is served each morning between 6:30 AM and 10:00 AM.
GRAND HOTEL du LAC Hanoi has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (VND 250,000 per day)
  • Limited on-site valet parking

Food and drink

  • Free continental breakfast available daily 6:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Designer stores
  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Coworking space

Outdoors

  • Rooftop terrace

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for VND 900000.0 per day

Payment types

Important information

Optional extras

  • Valet parking fee: VND 250000 per day
  • Rollaway bed fee: VND 900000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 0109920439

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

GRAND HOTEL du LAC Hanoi Hotel
GRAND HOTEL du LAC Hanoi Hanoi
GRAND HOTEL du LAC Hanoi Hotel Hanoi

GRAND HOTEL du LAC Hanoi Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 589 out of 685 reviews
Rating 8 - Good. 71 out of 685 reviews
Rating 6 - Okay. 19 out of 685 reviews
Rating 4 - Poor. 2 out of 685 reviews
Rating 2 - Terrible. 4 out of 685 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Hank

Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Beautiful hotel. Amazing staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

KELVIN

Business traveller
Liked: Cleanliness, staff & service, amenities
Clean room. Polite and professional staff. Location is good as in near to many places.
Stayed 2 nights in Oct 2025

10/10 Excellent

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities
We found this gem right in the center of Hanoi “36 pho phường” district. Love the location and friendly staffs here. We will be back soon. Ms Lan Phuong at the Front desk was amazing, she went out her way to ensure we are happy.
Stayed 2 nights in Nov 2025

10/10 Excellent

Hollis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
From the second we checked in I knew our stay was going to be amazing. The service is absolutely unparalleled. Anytime I had any questions I would message the concierge via WhatsApp and they replied immediately. We arrange for many services during our stay and they assisted with all of them. I couldn’t be happier.
Stayed 2 nights in Nov 2025

10/10 Excellent

wan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exudes colonial boutique chic. what makes the Grand du Lac hotel 5 star is the staff. Every staff we met was warm, courteous and welcoming from Grace at Check in to the restaurant staff and doormen.Everyone made us feel really welcomed and we really enjoyed our stay here
Stayed 6 nights in Nov 2025

10/10 Excellent

Alexandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay. The breakfast was tasty, the room was clean with a nice view and we didn’t hear any street noise. The location is convenient and surrounded by lots of nice shops and restaurants
Stayed 2 nights in Nov 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, amenities
Location was great. Service was excellent. Great selection at breakfast. Great views from restaurant and Ozone bar
Stayed 1 night in Nov 2025

8/10 Good

Andrea

Stayed 2 nights in Nov 2025

10/10 Excellent

Takafumi, San Jose

Stayed 3 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Friendly and outstanding service by all staff. Made us feel so valued. Outstanding oasis in the middle of the chaos of Hanoi. We would highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Maziyar

Stayed 2 nights in Oct 2025

10/10 Excellent

Ari

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful stay in a lovely room that was clean and beautifully decorated!
Stayed 1 night in Nov 2025

10/10 Excellent

Zhijian Tommy

Liked: Cleanliness, staff & service, amenities
Very friendly staff and excellent service. Appreciate the front desk staff Andrew for his food suggestions
Stayed 2 nights in Nov 2025

10/10 Excellent

Mickey, Nyack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Francis, Cambridge

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m back in Hanoi. Hotel rooms where spotless breakfast was amazing. Emma was another amazing Grand DU Luc team member that stood out. Truly made our stay amazing and I can’t say enough how much it meant that Nhi helped us out in one of our hardest moments when we left Hanoi only to return. I will never forget how amazing this hotel and staff are.
Stayed 5 nights in Oct 2025

10/10 Excellent

Julija

Stayed 1 night in Oct 2025

6/10 Okay

Kieu Mi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning newly renovated hotel in the heart of historical Hanoi. Upon entry the hotel stands up to their name, Grand with beautiful touches of European influence decor. The rooms were largely spacious and accommodating for even large suitcases & luggages. We booked last minute after leaving Da Nang due to a storm where were staying in an apartment suite in luxury hotel ocean front so we were not expecting much from a last minute booking with an internal window room but was pleasantly surprised with how beautiful it was! We found the breakfast here to be very Americanized and western style unlike the other places we stayed. They have offer a variety of fresh fruit, pastries, and hot entrees buffet style in addition to breakfast entrees and lattes made to order from a menu. We tried the banh mi on the menu but it was panini pressed and looked like flat bread which was interesting. I wish they would have just kept it authentic instead of accommodating to western and European travelers. Service was mostly friendly with a few being more pushy than the other places we’ve been - mostly with just the front desk as another reviewer stated. Lilly was our front desk representative that checked us in. Although she was nice, she said a few things that made us feel uncomfortable. Camellia was our guest relations officer who asked for 10/10 rating despite our honest feedback upon check out. Other than that I’d recommend this hotel for its central location & stunning rooms!
Stayed 3 nights in Oct 2025

10/10 Excellent

Oi Yee Agnes

Stayed 4 nights in Oct 2025

10/10 Excellent

Mads Halvor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff who made a real effort to assist. Can definitely be recommended!
Stayed 3 nights in Oct 2025

10/10 Excellent

Molly, River Forest

Liked: Cleanliness, amenities, property conditions & facilities
Great service great food and beautiful
Stayed 1 night in Oct 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. One restless night with noise on the floor. Otherwise, pretty much 10/10.
Stayed 2 nights in Oct 2025

10/10 Excellent

E. Tyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovin Viet Nam.

My room was clean with appropriate amenities. There was a bit of dust under the bed but nothing terrible. As I mentioned to the front desk on my way out my shower did leak around the drain a bit. A minor caulking event. I cannot say enough good things about the staff in the restaurants and in the Spa. I could live in the hotel forever.
Stayed 2 nights in Oct 2025

6/10 Okay

Lindsey

Stayed 1 night in Oct 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2025