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New Ambassador Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for New Ambassador Hotel

Interior entrance
Standard Twin Room
Bar (on property)
Minibar, in-room safe, individually decorated, individually furnished
Property entrance

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
88 Kwame Nkrumah Ave, Harare
  • African Unity Square
    4 min walk
  • Harare Gardens
    6 min walk
  • Nando's
    4 min walk
  • Harare (HRE-Harare Intl.)
    13 min drive

Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Harare

With a stay at New Ambassador Hotel in Harare, you'll be a 4-minute walk from African Unity Square and 6 minutes by foot from National Gallery of Zimbabwe. .This hotel is 0.3 mi (0.5 km) from Harare Gardens and 0.4 mi (0.6 km) from Eastgate Centre.

What's nearby

  • African Unity Square - 4 min walk
  • Eastgate Centre - 7 min walk
  • Fife Avenue Shopping Centre - 16 min walk
  • Harare Sports Club - 2 min drive
  • Avondale Shopping Centre - 4 min drive

Getting around

  • Harare (HRE-Harare Intl.) - 13 min drive

Restaurants

  • ‪Cork 40 Road - ‬3 min drive
  • ‪Nando's Samora Machel - ‬9 min walk
  • ‪The Q Bar - ‬17 min walk
  • ‪Chop Chop - ‬14 min walk
  • ‪Nando's - ‬4 min walk

About this property

New Ambassador Hotel

Hotel in Harare with a 24-hour front desk and a restaurant
New Ambassador Hotel offers 72 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations include desks. Satellite television is provided.

Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

Make yourself at home in one of the 72 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and complimentary toiletries.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Harare? This hotel has 538 square feet (50 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Buffet breakfasts are available for a surcharge and are served each morning.
New Ambassador Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily: USD 29 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Separate living room

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference space (538 square feet)
  • Coworking spaces
  • A meeting room

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 29 per person
  • Airport shuttle fee: USD 15 per person (one-way)
  • Airport shuttle fee per child: USD 7.5 (from 2 to 11 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Ambassador Hotel New
New Ambassador
New Ambassador Harare
New Ambassador Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel
New Ambassador Hotel Harare
New Ambassador Hotel Hotel Harare

New Ambassador Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 22 out of 77 reviews" "
Rating 8 - Good. 27 out of 77 reviews" "
Rating 6 - Okay. 16 out of 77 reviews" "
Rating 4 - Poor. 8 out of 77 reviews" "
Rating 2 - Terrible. 4 out of 77 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Wilson, SUNRISE

Liked: Cleanliness, staff & service
Disliked: Amenities
The overall is outstanding, howeever the building is very old and outdated. The heater did not work and I was force to sleep with my sweater and long johns on to stay warm. The bed was not comfortable. The hotel is close to the city center, and throughout my stay I didn't have any problems besides the condition of the hotel. For the cost to book at this hotel, I was expecting for better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tanaka

Stayed 1 night in May 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2023

2/10 Terrible

Yasuyuki

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old facility.
Stayed 3 nights in Nov 2023

6/10 Okay

Stella

Stayed 1 night in Oct 2023

6/10 Okay

Everson

Liked: Staff & service
Disliked: Cleanliness
Good experience
Great location within city center affording access to all facilities and places.
Stayed 8 nights in Sep 2023

8/10 Good

Ngoni

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located!Safe and quite!Exceptional customer service.Receptionists are friendly so are those in the dining area.Security personnel very helpful with welcoming guests as well as helping with lugguage during check in and check out.I would highly recommend!
Stayed 2 nights in Jul 2023

10/10 Excellent

Everson

Liked: Staff & service, property conditions & facilities, room comfort
Great facility in the city centre
Great stay, nice beds and hygienic environment
Stayed 4 nights in Aug 2022

8/10 Good

Natasha

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jun 2022

8/10 Good

Jane

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The View and location
Stayed 1 night in Jun 2022

10/10 Excellent

TSITSI

Stayed 1 night in Apr 2022

8/10 Good

Tsitsi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good. Need to upgrade and get some more channels on your tv. They only had like 9 channels
Stayed 2 nights in Apr 2022

4/10 Poor

Nkosi

Disliked: Cleanliness, amenities, property conditions & facilities
What did I like about the place, absolutely nothing. The images they use for advertising don't show the actual state of the place. It's run down and the images which influenced my decision to book a room may have been true 30 years ago but imagine what the place would look like after many years of next to zero maintenance. They shouldn't use the images they're using now to advertise themselves because it shows a different hotel, they should get new images taken now and I wonder how many people would actually book with them when they see how it is now.
Stayed 1 night in Apr 2022

8/10 Good

LYNETT

Liked: Cleanliness, staff & service
Okay 👌
Stayed 9 nights in Feb 2022

6/10 Okay

Verified traveller

Stayed 1 night in Nov 2021

8/10 Good

Alfred

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

6/10 Okay

Spencer

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substantial Decline in Standards
I am sorry if I sound harsh but the New Ambassador hotel that I knew before is no longer there? I know things are a bit hard at home lately but we expected better..cockroaches..dirty toilet basin and the general cleanliness was not up to standard. Only 1 container of bottled water for a couple with a baby? No calls to confirm if all was fine in our room..no room service?? Perhaps I expected much but I genuinely believe we can do better..My wife took photos but we decided against pasting these to protect your image.
Stayed 1 night in Oct 2021

8/10 Good

Nanji-Taswa

Business traveller
Liked: Staff & service
Staff very friendly and helpful
Stayed 2 nights in Oct 2021

8/10 Good

Yotamu

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2021

6/10 Okay

Brett

Business traveller
Liked: Staff & service, room comfort
For the price was good
Needs some tlc But was pleasant Hot water for shower was attended to asap Friendly staff Buffet for 20usd was way to much for std home cooked meal
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the old but beautiful feel of the hotel. I thoroughly enjoyed my stay. Bravo Zulu to all the staff, especially the Gentle Sir who fed us Kudu meat.
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed in one of the double rooms, has very shiny floor tiles in the bath room. In the morning after shower I tried to walk out of shower I stepped on these floor tiles and they are very slippery and I slip and fell badly resulting in an injured elbow. There was not enough towels in the bathroom.
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities
Okayish
Stayed 1 night in Jun 2021

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I liked that it was in town, within close proximity to everything l needed. The rooms are very small and cold. The bar is outdated only two types of beers were available.
Stayed 1 night in May 2021