We stayed for 3 nights in a Lodge suite, the room was new and clean, however some signs of neglect around the shower room floor and cobwebs in the skylight windows, but overall good condition throughout, very quiet due to the position of the bedroom, no immediate neighbours either side, which was amazing given we were travelling with a toddler and were probably a bit noisy very early in the morning. The hotel has been refurbished fairly recently. All staff was friendly, the breakfast was very good, we ordered room service on one of the nights and the food was alright but it was a bit unclear how/to whom you order, more clarity would help.
The pool area was good, pool water temperature was warm, the spa was fully booked, so we didn’t try it but it seemed busy.
Waitrose 4 min drive away, convenient for some shopping.
Plenty of parking.
Some little issues like our room was never added to the breakfast list, so we had to explain every day, the room service instructions as mentioned above and some cleaning issues, but nothing that couldn’t be fixed easily, overall I would stay again.