voco Lythe Hill Hotel & Spa, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Lythe Hill Hotel & Spa, an IHG Hotel

Indoor pool
Terrace/patio
Property amenity
Fitness facility
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Restaurant
  • Bar
    Bar
  • Room service
    Room service

Explore the area

Map
Petworth Road, Haslemere, England, GU27 3BQ
  • Haslemere Educational Museum
    3 min drive
  • Halsemere Hall
    3 min drive
  • Chiddingfold Golf Club
    5 min drive
  • London (LHR-Heathrow)
    72 min drive

Room options

Premium Room, 1 Queen Bed with Sofa bed

  • 33.6 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 2 Twin Beds

Suite, 1 Bedroom, Kitchen

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 17 sq m
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

Premium Room, 2 Single Beds

  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom (up to 3 guests)

  • 20 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Accessible

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Single Beds

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 Bedroom, Accessible, Kitchen

  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed (Bath Shower Combination)

  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 3
  • 1 Queen Bed

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About the area

Haslemere

With a stay at voco Lythe Hill Hotel & Spa, an IHG Hotel in Haslemere, you'll be within a 15-minute drive of South Downs National Park and Ramster Gardens. .This spa hotel is 14.6 mi (23.5 km) from Surrey Hills and 1.6 mi (2.6 km) from Haslemere Educational Museum.

What's nearby

  • Haslemere Educational Museum - 3 min drive - 2.6 km
  • Halsemere Hall - 3 min drive - 2.7 km
  • Hindhead Commons and the Devil's Punch Bowl - 9 min drive - 7.9 km
  • South Downs National Park - 14 min drive - 13.4 km
  • Dunsfold Park - 17 min drive - 17.1 km

Getting around

  • Haslemere Station - 4 min drive
  • Heathrow Airport (LHR) - 72 min drive

Restaurants

  • ‪The Mill - ‬6 min drive
  • ‪Dylan's Ice Cream - ‬5 min drive
  • ‪Half Moon - ‬5 min drive
  • ‪The Lions Den Cafe - ‬5 min drive
  • ‪The White Horse - ‬3 min drive

About this property

voco Lythe Hill Hotel & Spa, an IHG Hotel

Hotel in Haslemere with a full-service spa and a fitness center
Voco Lythe Hill Hotel & Spa, an IHG Hotel offers 43 accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a steam room, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a hair salon, and a banquet hall.
Enjoy British cuisine at Tudor Inn Restaurant, a restaurant where you can take in the garden view, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Tudor Inn Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Hindi, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 18.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Tudor Inn Restaurant

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Travel cot

Conveniences

  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Magnifying mirror
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.95 per person
  • Rollaway bed fee: GBP 35 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

voco Lythe Hill Hotel & Spa, an IHG Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel Hotel
voco Lythe Hill Hotel & Spa, an IHG Hotel Haslemere
voco Lythe Hill Hotel & Spa, an IHG Hotel Hotel Haslemere

voco Lythe Hill Hotel & Spa, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 191 out of 404 reviews" "
Rating 8 - Good. 133 out of 404 reviews" "
Rating 6 - Okay. 49 out of 404 reviews" "
Rating 4 - Poor. 19 out of 404 reviews" "
Rating 2 - Terrible. 12 out of 404 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Rupert

Travelled with family
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

Jonathan

Liked: Staff & service
Amazing but moved room
Amazing place, great service however our room flooded with sewage so had to be moved. Member of staff who arranged this was quick and curious however did feel a little let down as 'it was well known' to happen in this room
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Could be incredible but some staff let it down
Bad seeds within the Staff ruin the experience to be fair. Wrong orders, terrible food and its prices are gastro. Great location. Don’t dine there!
Stayed 1 night in Apr 2024

10/10 Excellent

Rey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon check in, I requested a room in the ground floor because my companion is not able to go up the stairs and reception managed to move our room from 2nd floor to the ground floor. Thank you! The room was spacious, very clean and very modernly designed. Breakfast is a buffet with lots of choices and everything delicious. Restaurant dining experience was also great with a bar just next door. Haven’t checked the pool and spa which I missed. Staff are accommodating, friendly and hardworking. Very convenient with the wedding venue and reception only a minute away which was decorated amazingly beautiful. Overall, it’s a lovely place to stay and I highly recommend it.
Stayed 2 nights in Mar 2024

8/10 Good

John

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Awful
Although the premium room was nice the walls were so thin we could hear the people in the next room as if they were in our room with us. The 'spa' looked tired and old was full of raucus children just as you would expect at holiday camp and also people who were not staying at the hotel. No treatments were available and we were told they were all booked up until end of april. Parking was awful and we were expexted to park in a remote overflow car park full of shipping comtainers. We left without staying as they couldnt offer us an alternative room and were also told we would have to wait for the refund to be authorised by a supervisor. Extremely unhappy with service and ameneties as we travelled a significant distance to get there.
Stayed 1 night in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homeymoon Heaven
Spent a couple of nights here after getting married nearby. We were upgraded to the King suite i think, was incredible & made a special couple of nights even more amazing. All the staff were friendly, polite & helpful. Absolutely no complaints
Stayed 2 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Regular stay
The room, staff and food are all brilliant
Stayed 3 nights in Feb 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The room is freshly decorated, the pool and spa area is outdated, the changing room had no air
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall really nice, minor issues
It was overall a good experience and stay. Staff were friendly. We arrived at 1:30AM and was stood trying to check in for what felt like an eternity. Some miscommunication and our room was wrong (booked suite and somehow ended up with two single beds pushed together)? We were upgraded at no extra charge which was really nice, thank you!! There was more water coming out of the bottom of the shower head than the actual head. Smelled damp upon entering but aired it out and got used to the smell. Despite this, staff were great and really added the value to the stay. Thank you again!!
Stayed 2 nights in Jan 2024

10/10 Excellent

Sumaya, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was booked for a birthday gateway, and it was a brilliant trip. The hotel had a cake and a sweet message waiting in the room. The room itself was beautiful, warm, clean, and spacious. The food options were nice, with plenty of varieties to pick from. Spa was great too. Highly recommended if you want a quiet gateway. Thank you
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Stayed 1 night in Jan 2024

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed our two night stay at New Year. Nice restaurant with great breakfast. Very well organised New Year event which was good fun. Decent size pool with sauna and steam room, we didn't try out the other spa facilities though. The hotel itself is deep in the countryside so it's a 5 minute drive to Haslemere for other dining options. Some lovely walks around the hotel, there's a nearby farm with horses. Only negative is part of the car park has big potholes, could do with resurfacing.
Stayed 2 nights in Dec 2023

8/10 Good

ralitsa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a great stay
We stayed for 3 nights in a Lodge suite, the room was new and clean, however some signs of neglect around the shower room floor and cobwebs in the skylight windows, but overall good condition throughout, very quiet due to the position of the bedroom, no immediate neighbours either side, which was amazing given we were travelling with a toddler and were probably a bit noisy very early in the morning. The hotel has been refurbished fairly recently. All staff was friendly, the breakfast was very good, we ordered room service on one of the nights and the food was alright but it was a bit unclear how/to whom you order, more clarity would help. The pool area was good, pool water temperature was warm, the spa was fully booked, so we didn’t try it but it seemed busy. Waitrose 4 min drive away, convenient for some shopping. Plenty of parking. Some little issues like our room was never added to the breakfast list, so we had to explain every day, the room service instructions as mentioned above and some cleaning issues, but nothing that couldn’t be fixed easily, overall I would stay again.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jane

Stayed 1 night in Dec 2023

10/10 Excellent

Maria

Stayed 1 night in Dec 2023

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Lovely overnight stay in a nice room with comfortable bed and bedding. However it was very difficult to find the spa in the dark, it wouldn’t be easy in the light unless you knew where you were going and which door to get in! Fabulous breakfast
Stayed 1 night in Dec 2023

2/10 Terrible

Conor

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The restaurant was closed so the choice was pizza or chips, 2 lengthy fire alarms at 3:00 and 3:30 due to a malfunction, half the stuff doesn’t work in the rooms , water either boiling or cold, sauna not working. Staff are extremely friendly but little they can do with such shabby managemebt
Stayed 3 nights in Nov 2023

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Beautiful hotel, great for a short break. Would be lovely for a wedding venue. Lovely clean, modern room with chic bathroom. Nice pool and spa area. Facial treatment with Theresa was one of the best I've ever had. Food great, especially breakfast. Only minor irritation was that we asked twice, once on booking and again at the table, for one person to have no cheese or butter on their Afternoon Tea, but it still came up with butter on..... And also we had to ask for plates (!) and sugar for the coffee....... Overall, a great stay.
Stayed 1 night in Nov 2023

8/10 Good

Agnes

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Mya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we have stayed in! Absolutely stunning grounds and great service, will definitely be returning!
Stayed 1 night in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor standards of hygiene / customer service
Tested positive for Covid on day of visit. Refused to cancel reservation (or offer any alternative date or discount) and insisted over phone that it’s all fine to still come and no problem using all facilities. Zero duty of care or concern for their staff or other hotel guests. Used IHG hotels for a long time and used to be good, although cleanliness and customer service has really gone downhill recently. Would have real concern if you’re considering booking and in a med / high health risk category PS: I didn’t end up going to the hotel out of personal concern for their staff and guests, although a shame this is not their priority too
Stayed 1 night in Sep 2023