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Parador El Buen Café

3.0 star property

Photo gallery for Parador El Buen Café

Terrace/patio
Breakfast, lunch, dinner served; international cuisine
Two King Beds Non Smoking
Outdoor pool, open 9 AM to 9 PM, pool loungers
Property entrance

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pool
  • Laundry

Explore the area

Map
#381, Carr. 2, Km. 84.0 Bo. Carrizales, Hatillo, 00659-2814
  • Playa Sardinera
    ‪1 min drive‬
  • Arecibo Lighthouse
    ‪12 min drive‬
  • La Poza Beach
    ‪17 min drive‬
  • Aguadilla (BQN-Rafael Hernandez)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room

Basic Room

  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Room, 1 Bedroom

Basic Room, 1 Bedroom | Private kitchen

Basic Room, 1 Bedroom

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About the area

Hatillo

A stay at Parador El Buen Café places you in the heart of Hatillo, within a 5-minute drive of Playa Sardinera and Carribbean Cinemas Arecibo. .This hotel is 1.6 mi (2.5 km) from Carribbean Cinemas Plaza Del Norte and 2.3 mi (3.7 km) from Parque de Perros de Hatillo.

What's nearby

  • Playa Sardinera - 1 min drive - 0.9 km
  • Arecibo Lighthouse - 12 min drive - 11.8 km
  • Playa Peñón Brusi - 16 min drive - 7.7 km
  • La Poza Beach - 17 min drive - 16.6 km
  • Arecibo Observatory - 25 min drive - 22.1 km

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 66 min drive

Restaurants

  • ‪Quality Restaurant - ‬3 min drive
  • ‪Del Campo Al Norte - ‬2 min drive
  • ‪Krispy Kreme - ‬3 min drive
  • ‪El Buen Café - ‬1 min walk
  • ‪Chili's Grill & Bar - ‬3 min drive

About this property

Parador El Buen Café

Hotel in Hatillo with a 24-hour front desk and an outdoor pool
Parador El Buen Café offers 49 air-conditioned accommodations with complimentary toiletries and fans. Flat-screen televisions come with cable channels. Bathrooms include showers. Housekeeping is provided on request.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 49 air-conditioned rooms featuring refrigerators and flat-screen televisions. Cable television is provided for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and fans, and housekeeping is provided on request.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, wedding services, and a ballroom.
Enjoy international cuisine at Parador El Buen Cafe, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Hatillo? This hotel has 1500 square feet (139 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
Parador El Buen Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Parador El Buen Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 1,500 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Parador El Buen Café
Parador El Buen Café Hotel
Parador El Buen Café Hotel Hatillo
Parador El Buen Café Hatillo
Hotel Parador El Buen Cafe
Parador El Buen Café Hotel
Parador El Buen Café Hatillo
Parador El Buen Café Hotel Hatillo

Parador El Buen Café Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 481 out of 1035 reviews
Rating 8 - Good. 292 out of 1035 reviews
Rating 6 - Okay. 143 out of 1035 reviews
Rating 4 - Poor. 66 out of 1035 reviews
Rating 2 - Terrible. 53 out of 1035 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Vicente

Stayed 8 nights in Dec 2024

10/10 Excellent

Angel M

Stayed 1 night in Dec 2024

10/10 Excellent

Marie

Staff was friendly and room was clean.
Stayed 4 nights in Dec 2024

10/10 Excellent

Blanca Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean
Stayed 1 night in Dec 2024

8/10 Good

Magdalena

Stayed 2 nights in Dec 2024

4/10 Poor

Emanuel

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I was looking forward to staying in the hotel i went for my honeymoon but they put us in a new section that looks like they found all the furniture in the street was very disappointing stains, burnt outlets towel holders falling off the wall layers of dust on tables and very noisy besides that and some things i will not mention the staff was very polite and respectful very smooth check in and out
Stayed 2 nights in Dec 2024

2/10 Terrible

Denise M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare Stay: Avoid This Hotel
I booked this hotel for its proximity to a wedding, but it turned out to be a nightmare. The receptionist at check-in was polite but dismissive when we requested a quieter room, saying they could’ve accommodated us better if we had called directly instead of booking online. The room 218 was horrific: Bedbugs. My husband and I were completely bitten and could barely sleep. Plumbing disasters. The bathtub didn’t drain, and the toilet flooded the bathroom floor after flushing. When I reported this at checkout, the receptionist was shocked but offered nothing but a breakfast coupon—completely inadequate for such a terrible stay. This was, without a doubt, the worst hotel experience I’ve ever had.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Property isn't ADA compliant. The guest rooms are upstairs and there's no elevator or ramps, so I my 79-year old mom had to go up and down the stairs with difficulty. At least she's still able to walk. If she had been on a wheelchair, there was no way we could've stayed. The roof had multiple leaks whenever it rained so there were puddles of water covered by towels. Being that the floor was tiled, if a new puddle formed and you didn't see it, you could slip and fall. This happened both in the common areas upstairs and inside the room. I advised the front desk about the room leak and they said they'd look into it but didn't do anything. Lastly, the staff holiday party happened during our stay and the music was so loud that the floor was vibrating. This wen't on until 1AM and although I spoke to the front desk about it in four separate times, they refused to lower the volume of the music. I asked to speak to someone higher up and was told that there were no managers on site. We weren't asking for the party to end, only to have the music lowered so that the guests (you know, the people who keep them in business) could sleep. The next day they offered us a voucher for free breakfast which we refused because we needed sleep, not free food. The only good thing about the place is that it's very clean. The building and furniture are old and definitely need updating but you could eat off the floor... unless there was a water puddle.
Stayed 3 nights in Dec 2024

4/10 Poor

Valerie

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

JOSE

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Muy buen servicio, lugar muy tranquilo, habitación cómoda.
Stayed 1 night in Dec 2024

10/10 Excellent

Martha

Travelled with family
Liked: Room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Nettie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and close to everything.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sonia Noemi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to be more actualize. More modern
Stayed 1 night in Dec 2024

10/10 Excellent

wilfredo

Was great
Stayed 1 night in Dec 2024

10/10 Excellent

Kenneth Israel

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

4/10 Poor

Miguel, Gulfport

Travelled with family, Business traveller
Disliked: Cleanliness
Unfortunately I have visited this place for many years and it has deteriorated so badly that I will think it twice before booking again.
Stayed 1 night in Dec 2024

8/10 Good

Genesis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed because my father had surgery and we live a few hours away. The building is accomodating for people in wheelchairs and/or disabilities. The staff was very kind and helpful. Close to a lot of places to eat, shop and have a good time. Definitely recommend. Only thing you should know is to bring a multiplug, there's only a couple charging areas per room.
Stayed 1 night in Dec 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok for a short stay.
Stayed 1 night in Dec 2024

6/10 Okay

Ana

Liked: Cleanliness, property conditions & facilities, room comfort
Un staff muy repugnante..
Un hotel muy bueno, pero el staff muy repugnante, la comida malisima y muy cara...nunca un buen dia unas gracias a menos que uno no se lo de...
Stayed 1 night in Dec 2024

2/10 Terrible

Wigberto

Disliked: Cleanliness, property conditions & facilities, room comfort
Air conditioning not working and high street noice …not been able to sleep at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Gilbert

Liked: Amenities
Nice and clean
Stayed 5 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was a very good attention to us. Everything works as the announcement say
Stayed 1 night in Nov 2024

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kristhian

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar que complació mi estadía. Los felicito.
Stayed 1 night in Nov 2024