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Hotel Saratoga

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Saratoga

Outdoor pool
Sundeck
City view
Front of property
Front of property - evening/night

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast included
  • Pool
  • Bar
  • Gym
  • Spa
  • Room service

Explore the area

Map
Paseo del Prado 603, Esquina Dragones, Havana, 10200
  • Paseo de Marti
    1 min walk
  • National Capitol Building
    2 min walk
  • Central Park
    4 min walk
  • Havana (HAV-Jose Marti Intl.)
    34 min drive

Room options

View all photos for Deluxe Room (Kids Friendly)

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room (Kids Friendly)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly)

Junior Suite (Kids Friendly)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Prado)

Suite (Prado) | Living room

Suite (Prado)

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite (Special-15 min SPA+bottle of rum/wine)

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite (Special-15 min SPA+bottle of rum/wine)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

1 bedroom, premium bedding, minibar, in-room safe

Deluxe Room, Patio

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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includes taxes & fees
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About the area

Havana

With a stay at Hotel Saratoga, you'll be centrally located in Havana, within a 5-minute drive of Plaza Vieja and Malecón. .This luxury hotel is 2.3 mi (3.7 km) from Hotel Nacional de Cuba and 2.1 mi (3.5 km) from Hotel Capri.

What's nearby

  • National Capitol Building - 2 min walk
  • Central Park - 4 min walk
  • Hotel Inglaterra - 6 min walk
  • Plaza Vieja - 12 min walk
  • Hotel Nacional de Cuba - 5 min drive

Restaurants

  • ‪Grand Cafe el Louvre - ‬1 min walk
  • ‪Anacaona Restaurant - ‬1 min walk
  • ‪Asturianito - ‬1 min walk
  • ‪Restaurant Mirador - ‬1 min walk
  • ‪Paladar L'Atelier - ‬1 min walk

About this property

Hotel Saratoga

Luxury Havana hotel in Old Havana with 2 restaurants
Hotel Saratoga offers 96 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished and decorated. Beds feature premium bedding. Plasma televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Havana hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include espresso makers and safes. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Guests can pamper themselves by indulging in the onsite spa services.
Make yourself at home in one of the 96 individually decorated guestrooms, featuring minibars and espresso makers. Wired and wireless internet access is complimentary, and plasma televisions with satellite programming provide entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Don't miss out on recreational opportunities including a health club and an outdoor pool. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at Anacaona, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Mingle with other guests at the complimentary reception, held on select days. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. A roundtrip airport shuttle is available for a surcharge.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Anacaona - This restaurant serves breakfast, lunch, and dinner.
Mirador Saratoga - This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • On-site parking includes off-street options
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges and 1 poolside bar
  • Manager's reception (select days)
  • 24-hour room service

Restaurants on site

  • Anacaona
  • Mirador Saratoga

Things to do

  • Fitness centre
  • Outdoor pool
  • Spa services

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • DVD player
  • Plasma TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers (weekdays)
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 9:00 AM to 6:00 PM

Property is also known as

Saratoga Hotel Havana
Saratoga Hotel
Saratoga Havana
Hotel Saratoga Havana
Hotel Saratoga Hotel
Hotel Saratoga Havana
Hotel Saratoga Hotel Havana

Hotel Saratoga Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 117 out of 223 reviews" "
Rating 8 - Good. 69 out of 223 reviews" "
Rating 6 - Okay. 25 out of 223 reviews" "
Rating 4 - Poor. 8 out of 223 reviews" "
Rating 2 - Terrible. 4 out of 223 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, amenities
I was sexually harassed by a member of staff at this hotel! Do not go here! I was a young woman travelling alone. I paid the extortionate price for a room in this hotel as I thought it would help guarantee some degree of safety. I was very wrong. I called to book a massage only to be sent to a room (very very suspicious). I felt really cut off from the rest of the hotel. The man that was massaging me began to touch me sexually, removing my underwear. He would not stop when I asked again and again. Disgusting and terrible do not send your daughters here do not allow your female family members to book this hotel. For reference this was in 2018. I was staying in a suite.
Stayed 3 nights in Apr 2019

10/10 Excellent

svetlana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay in
Very nice helpful staff across the entire hotel services, clean, with a beautiful views
Stayed 3 nights in Mar 2020

10/10 Excellent

jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, old school style!
The staff we're wonderful. Helpful and friendly and went out of their way to ensure that our stay was as good as it could be.
View from the pool
Stayed 4 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2020

4/10 Poor

Bucketlister59, Boston

Travelled with family
Liked: Cleanliness
Nice pool, great breakfast. Bathroom and tub nice and big. Front Door did not have consistent staffing, bar had no mint in a town famous for the mojito, welcome drink was non-alcoholic. 2 room phones didn’t work. WiFi required constant signing in again.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good. Staff very good. Maids did great job
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
A super stay but service is lacking
Great location, super comfortable room, quiet and a well stocked bathroom (and great water pressure and temp).Rooftop pool area was lovely (albeit the pool was excruciatingly cold). Service was indifferent at best (especially an underwhelming check in and check out).
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2020

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old school charm with a perfect location, great food, clean rooms with views, and friendly service. It’s one of the coolest hotels I’ve ever stayed at.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean hotel. Beautiful rooptop pool and bar. The wifi did not work for much of the trip.
Stayed 3 nights in Feb 2020

10/10 Excellent

DIANA

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Great stay and location! Very central to all Old Habana. Staff was excellent, friendly and accommodating. Breakfast buffet was also very good. French press coffee was exemplary. Would recommend and would stay again!
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the friendly and helpful staff, the smaller size of the hotel, an understated elegance and maturity of the building and its decor, and the location was perfect in that it was out of the fray, with fabulous views. The pool on the roof, an oasis.
Stayed 5 nights in Feb 2020

10/10 Excellent

Sophie, New York

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place and would stay here again. Highly recommend it.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Staff & service
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 4 nights in Feb 2020

8/10 Good

Eisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
enjoyable
Stayed 4 nights in Jan 2020

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2020

8/10 Good

Will

Liked: Cleanliness, staff & service, amenities
Consistent in quality. Conveniently located to most of Old Havana. Will stay there again.
Stayed 1 night in Jan 2020

6/10 Okay

Kurkin

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended hotel
very good hotel, lovely staff, excellent location, beautiful building, wonderful city. Although the room rate seems expensive, it is worth it as the hotel is very good.
Stayed 6 nights in Jan 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020

10/10 Excellent

Emery

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
Stayed 1 night in Dec 2019

10/10 Excellent

Saori

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay!
Amazing hotel! Have a classic taste but everything is convenient and well maintained. Location is great. Beautiful sunset view from The rooftop pool. Amenities were great as well, complimentary water, wifi was good too. Just the drainage of the shower booth wasn’t good. Everything else was awesome!
Stayed 2 nights in Jan 2020

4/10 Poor

Kate

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing Hotel Saratoga
The Saratoga is very tired. Water luke warm. We arrived at 4.30pm and room not ready. When we got into the room the smell of damp was just awful and could not be fixed. But position of hotel in the center of Havana is perfect. Bed was fine but with a waterproof undershoot which crackled. Poor service and one of the elevators not working. Definitely way over priced for $390.00 for what was a two star experience
Stayed 1 night in Dec 2019