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Shangri-La Hefei

5.0 star property

Photo gallery for Shangri-La Hefei

Executive Suite, 1 King Bed
Exterior
Exterior
Meeting facility
Executive Suite, 1 King Bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Spa
  • Bar
  • Parking included
  • Room service

Explore the area

Map
No. 256 Suixi Road, Luyang District, Hefei, Anhui, 230041
  • Anhui Museum
    ‪4 min drive‬
  • Baohe Park
    ‪5 min drive‬
  • Anhui University
    ‪6 min drive‬
  • Hefei (HFE-Xinqiao Intl.)
    ‪37 min drive‬

Room options

View all photos for Horizon Deluxe Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • City view
  • 90 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • City view
  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Premier Room, 1 King Bed

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe Room, 2 Twin Beds

1 bedroom, down duvets, minibar, in-room safe

Horizon Deluxe Room, 2 Twin Beds

  • City view
  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite, 2 Single Beds

  • City view
  • 65 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

1 bedroom, down duvets, minibar, in-room safe

Horizon, Premier Room, 1 King Bed

  • City view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

InterContinental Hefei by IHG

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (20)
The price is AU$185
for 1 room
includes taxes & fees
6 May - 7 May
InterContinental Hefei by IHG

About the area

Hefei

A stay at Shangri-La Hefei places you in the heart of Hefei, a 4-minute drive from Anhui Museum and 5 minutes from Baohe Park. .This luxury hotel is 3.7 mi (6 km) from Anhui University and 4.2 mi (6.8 km) from Hefei Botanical Garden.

What's nearby

  • Anhui Museum - 4 min drive - 3.8 km
  • Baohe Park - 5 min drive - 5.7 km
  • Anhui University - 6 min drive - 6.1 km
  • Hefei Botanical Garden - 7 min drive - 6.9 km
  • University of Science and Technology of China - 9 min drive - 8.6 km

Getting around

  • Dalianlu Station - 14 min drive
  • Hefei (HFE-Xinqiao Intl.) - 37 min drive

Restaurants

  • ‪星巴克 - ‬10 min walk
  • ‪Oops Cake - ‬10 min walk
  • ‪寿州土菜馆 - ‬4 min walk
  • ‪合肥九溪江南大酒店 - ‬5 min walk
  • ‪江淮面包 - ‬4 min walk

About this property

Shangri-La Hefei

Luxury hotel with 2 restaurants and a full-service spa
Shangri-La Hefei offers 400 air-conditioned accommodations with minibars and safes. Beds feature down comforters. A pillow menu is available. 40-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, facials, body scrubs, and body treatments.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Make yourself at home in one of the 400 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and supervised childcare.
Enjoy international cuisine at Cafe Wan, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Hefei? This hotel has 30882 square feet (2869 square meters) of space consisting of conference space and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:00 AM and 10:30 AM.
Cafe Wan - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Yang Zi Xuan - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:00 AM to 10:30 AM on weekends; CNY 108 for adults and CNY 108 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cafe Wan
  • Yang Zi Xuan

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 30,882 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately CNY 108 for adults and CNY 108 for children
  • Airport shuttle fee: CNY 600 per vehicle (one-way)
  • Airport shuttle fee per child: CNY 600 (one-way), (from 3 to 12 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

Pool access available from 6 AM to 11 PM
Guests under 12 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shangri-La Hotel Hefei
Shangri-La Hefei
Shangri-La Hotel Hefei China - Anhui
Shangri-La Hefei Hotel
Shangri-La Hefei Hefei
Shangri La Hotel Hefei
Shangri-La Hefei Hotel Hefei

Shangri-La Hefei Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 19 out of 35 reviews
Rating 8 - Good. 12 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 3 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Smarter Power

Business traveller
Liked: Cleanliness, staff & service
good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ezra, NEW YORK

Stayed 1 night in Nov 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

ANTIPAS IV

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel to stay at in Hefei

The room-cleaning lady and restaurant staff were very friendly and accommodating. Excellent service!
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Room comfort

excellent room, but not a non-smoking hotel

Hotel service / room / breakfast were really nice, but the cigarette smoke even in the lobby was really bothersome. This should be declared as a NON SMOKING HOTEL similar to Shangri-La in Pudong-Shanghai,
Stayed 2 nights in Apr 2024

4/10 Poor

Nawaf

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2020

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Nov 2019

10/10 Excellent

Yuk Fung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and good service
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good housekeeping and friendly staff. Good breakfast spread. No USB connection points for charging mobile devices. No wires provided for charging devices. Need to be more modern and keep up with times.
Stayed 2 nights in Mar 2019

10/10 Excellent

Xiuyan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

It’s truly five stars hotel. I have returned to this hotel several times and will certainly continue coming back.
Stayed 2 nights in Nov 2018

10/10 Excellent

CHUA SONG

It was very pleasant and enjoyable with the hallmark that comes with a first class hotel
Stayed 2 nights in Jul 2018

10/10 Excellent

Lai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Rachel

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Really good experience stay here except waiting 1:30hours for check in.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Jerome, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy Stay

Stay was quite good, but it doesn't have the exact feel of a usual Shangri-La (Hefei is not a main city in China). Limited mini bar options, most on the card were not actually present in the room. Bed was a bit hard for today's standards. But for this sort of city, it was great to find a Shangri-La & the hotel was new & modern. Will stay there again next time I visit the city.

10/10 Excellent

Vivian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel service is perfect. I appreciate Jack, Dunkan and all other people. Food is nice. Thank you very much.
Stayed 3 nights in Sep 2024

10/10 Excellent

MYEONG HEE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

8/10 Good

huan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. As comfort as always.
Stayed 1 night in Dec 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness

不会再住了

住过最糟糕的同级酒店了，不是说它的设施，设施等硬件条件还是很好的，而是合肥这家的管理和服务，太不够专业化了。入住手续办的特别慢，订了两间，有一间找半天找不到订单；然后房间所在整个楼层的走廊上无论早上晚上，充满着无法散发开的烟味，每次出门都是折磨，难道酒店不会告诉客人不要在走道上抽烟吗？或者把其他客人安排在别的无烟的楼层？下次不会入住这里了。
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

6/10 Okay

YEONG BIAN

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2019