Banyan Tree Alula

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banyan Tree Alula

Villa, 2 Bedrooms, Private Pool (Dune)
Outdoor pool
Villa, 3 Bedrooms, Private Pool (Dune) | Terrace/patio
Food and drink
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Spa
  • Gym
  • Air conditioning
  • Laundry
  • Housekeeping

Explore the area

Map
Wadi Ashar, Al-'Ula, 43563
  • Jabal Ikmah
    13 min drive
  • Mada'in Saleh Train Station
    18 min drive
  • AlUla Old Town
    19 min drive
  • Al-'Ula (ULH-Al-'Ula Intl. Airport)
    61 min drive

Room options

Villa, 2 Bedrooms, Private Pool (Dune)

  • 138 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior Villa, 1 Bedroom, Private Pool (Dune)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Superior Villa, 1 Bedroom (Dune)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms, Private Pool (Dune)

  • 240 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Similar properties

About the area

Hegra

When you stay at Banyan Tree Alula in Al-'Ula, you'll be in the mountains and 13 minutes by car from Jabal Ikmah. .This luxury hotel is 9.9 mi (15.9 km) from Mada'in Saleh Train Station and 10.2 mi (16.5 km) from Umm al-Daraj.

What's nearby

  • Umm al-Daraj - 18 min drive
  • Mada'in Saleh Train Station - 18 min drive
  • AlUla Old Town - 19 min drive
  • AlUla Museum - 21 min drive
  • Qasr al-Farid - 33 min drive

Getting around

  • Al-'Ula (ULH-Al-'Ula Intl. Airport) - 61 min drive

Restaurants

  • ‪Maraya Social - ‬4 min drive
  • ‪Tama - ‬10 min drive
  • ‪Harrat - ‬13 min walk
  • ‪Moon Shell AlUla - ‬9 min drive
  • ‪Shelal Cafe - ‬30 min drive

About this property

Banyan Tree Alula

Luxury hotel with 2 restaurants and a full-service spa
Banyan Tree Alula offers 79 air-conditioned accommodations with fireplaces and minibars. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 56-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Al-'Ula hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Guests under 16 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.
Treat yourself to a stay in one of the 79 individually furnished guestrooms, featuring fireplaces and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Banyan Tree Alula has 2 restaurants on site.

Languages

Arabic, English, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Fitness classes
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Horse riding/hire
  • Outdoor pool
  • Private picnics
  • Yoga classes

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • Front-desk safe
  • Lockers available
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 56-inch LED TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Children's slippers
  • Desk chair
  • Electrical adapters/chargers
  • Fireplace
  • Free newspapers
  • In-room massage
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property’s mandatory gala dinner fee on December 31,2024 includes 2 persons in Superior Villa, 1 Bedroom (Dune).  The listed gala dinner fee is required per person for guests exceeding this number in Superior Villa, 1 Bedroom (Dune).
This property’s mandatory gala dinner fee on December 31,2024 includes 2 persons in Superior Villa, 1 Bedroom, Private Pool (Dune). The listed gala dinner fee is required per person for guests exceeding this number in Superior Villa, 1 Bedroom, Private Pool (Dune).
This property’s mandatory gala dinner fee on December 31,2024 includes 4 persons in Villa, 2 Bedrooms, Private Pool (Dune). The listed gala dinner fee is required per person for guests exceeding this number in Villa, 2 Bedrooms, Private Pool (Dune).
This property’s mandatory gala dinner fee on December 31,2024 includes 6 persons in Villa, 3 Bedrooms, Private Pool (Dune). The listed gala dinner fee is required per person for guests exceeding this number in Villa, 3 Bedrooms, Private Pool (Dune).

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 9 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 1000.0 per day

Payment types

Important information

Optional extras

  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 16 years old are not allowed in the swimming pool or health club

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Banyan Tree Alula Hotel
Banyan Tree Alula Al-'Ula
Banyan Tree Alula Hotel Al-'Ula

Banyan Tree Alula Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 17 out of 21 reviews" "
Rating 8 - Good. 1 out of 21 reviews" "
Rating 6 - Okay. 1 out of 21 reviews" "
Rating 4 - Poor. 2 out of 21 reviews" "
Rating 2 - Terrible. 0 out of 21 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

4/10 Poor

Kaffon, Brooklyn

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

PAUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing to say the least. From the property to the stafff everything was excellent. A perfect stay. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
It was beyond amazing all the staff very polite very friendly the room was inmaculate the food was great, Llhom from Uzbekistan was phenomenal and very attentive also the manager of room coordinator he’s from Mexico was outstanding great service great host!! Pools were heated and pit fire at night was awesome
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is unique, with an amazing nature background . The design of the villas in a modern style blended like tents in the middle of the desert terrain was a hit for us.All this in a top quality 5 star ambiance. Outstanfing staff and impecable service
Stayed 2 nights in Apr 2024

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable place!! Highly recommend!! Unique experience.
Stayed 1 night in Mar 2024

8/10 Good

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool which is main feature of this property was not working. They did inform me after I booked my stay. They also had made arrangements with Habitat but it was not the same. I was hoping they would some how compensate me for inconvenience but they did not. other than that a great property and great staff
Stayed 3 nights in Jan 2024

4/10 Poor

ramy

Travelled with partner
Stayed 2 nights in Jan 2024

10/10 Excellent

Rustom, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

shinichi, CHUOKU

Travelled with group
Liked: Cleanliness, staff & service, amenities
The only problem was card key. Finally they gave us metal key. Also some water problem in bath room. However, the whole design of this property is one of best in my life. Staff are so friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Bader

Stayed 2 nights in Oct 2023

6/10 Okay

Michelle, Antwerp

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Vedaant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing stay. The resort itself is in a stunning location with an incredible backdrop The staff were very friendly and went out of their way to sort anything that we needed
Stayed 4 nights in Mar 2023

10/10 Excellent

Ismael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente lugar muy bello en todo sus aspectos ... atención de primera volveré a regresar el próx año
Stayed 2 nights in Aug 2024

10/10 Excellent

Pedro Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hospedagem perfeita.
O hotel é fantástico, recepção perfeita, atendimento perfeito, o quarto estava impecavel, as dependências do hotel são muito bem cuidadas e planejadas. Super recomendo a experiência.
Stayed 1 night in Jun 2024

10/10 Excellent

JORGE I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

DIEGO ABRAHAM AVILA

Liked: Cleanliness, staff & service, property conditions & facilities
Increible
Stayed 4 nights in Oct 2023

10/10 Excellent

Werner

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were able to spend four unforgettable days at the Banyan Tree Hotel in AlUla in mid-January. The whole hotel, the restaurants, the villas, the friendliness and that combined with the incomparable landscape of AlUla and Hegra is really worth a trip. And if there would be an Oscar for the best concierge in the world, no one else but Mustafa would deserve this Oscar. Thank you very much for these very, very impressive days in a very peaceful environment!
Stayed 4 nights in Jan 2023