Banyan Tree Alula

5.0 star property

Photo gallery for Banyan Tree Alula

Villa, 2 Bedrooms, Private Pool (Dune)
Villa, 3 Bedrooms, Private Pool (Dune) | Terrace/patio
Couples treatment room(s), deep-tissue massages, body wraps, body scrubs
Villa, 3 Bedrooms, Private Pool (Dune)
Food and drink

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Spa
  • Breakfast available
  • Laundry
  • Housekeeping

Explore the area

Map
Wadi Ashar, Al-'Ula, 43563
  • Mada'in Saleh Train Station
    ‪18 min drive‬
  • AlUla Old Town
    ‪19 min drive‬
  • AlUla Museum
    ‪21 min drive‬
  • Al-'Ula (ULH-Al-'Ula Intl. Airport)
    ‪61 min drive‬

Room options

Villa, 2 Bedrooms, Private Pool (Dune)

  • 138 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Superior Villa, 1 Bedroom, Private Pool (Dune)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Superior Villa, 1 Bedroom (Dune)

  • 77 sq m
  • Sleeps 2
  • 1 King Bed

Villa, 3 Bedrooms, Private Pool (Dune)

  • 240 sq m
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

Similar properties

About the area

Hegra

When you stay at Banyan Tree Alula in Al-'Ula, you'll be in the mountains and 13 minutes by car from Jabal Ikmah. .This luxury hotel is 9.9 mi (15.9 km) from Mada'in Saleh Train Station and 10.2 mi (16.5 km) from Umm al-Daraj.

What's nearby

  • Umm al-Daraj - 18 min drive - 16.5 km
  • Mada'in Saleh Train Station - 18 min drive - 15.9 km
  • AlUla Old Town - 19 min drive - 17.8 km
  • AlUla Museum - 21 min drive - 20.3 km
  • Qasr al-Farid - 33 min drive - 20.6 km

Getting around

  • Al-'Ula (ULH-Al-'Ula Intl. Airport) - 61 min drive

Restaurants

  • ‪Maraya Social - ‬4 min drive
  • ‪Tama - ‬10 min drive
  • ‪Harrat - ‬13 min walk
  • ‪Moon Shell AlUla - ‬9 min drive
  • ‪Shelal Cafe - ‬30 min drive

About this property

Banyan Tree Alula

Luxury hotel with 2 restaurants and a full-service spa
Banyan Tree Alula offers 79 air-conditioned accommodations with fireplaces and minibars. These individually furnished accommodations have separate dining areas and include dining tables. Beds feature down comforters and premium bedding. A pillow menu is available. 56-inch LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Al-'Ula hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages, hypo-allergenic bedding, and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a health club.

Guests under 16 years old are not allowed in the swimming pool or health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Banyan Tree Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is open daily.
Treat yourself to a stay in one of the 79 individually furnished guestrooms, featuring fireplaces and LED televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and complimentary newspapers.
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club and an outdoor pool. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Grab a bite to eat at one of the hotel's many dining establishments, which include 2 restaurants and a coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Free valet parking is available onsite.
A complimentary manager's reception is offered each day.
Banyan Tree Alula has 2 restaurants on site.

Languages

Arabic, English, French, Hindi, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Horseback riding/rentals
  • Outdoor pool
  • Yoga classes

Family friendly

  • Dining table
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Outdoors

  • In the mountains

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • In-room massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 56-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning
  • Desk chair
  • Electrical adapters
  • Fireplace
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 9 to April 9:
  • One of the dining venues

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 1000.0 per day

Payment types

Important information

Optional extras

  • Rollaway bed fee: SAR 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 71145000058

We should mention

This property does not have elevators
Couples wishing to share a room must provide proof of marriage
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served or permitted at this property
Guests under 16 years old are not allowed in the swimming pool or health club

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Banyan Tree Alula Hotel
Banyan Tree Alula Al-'Ula
Banyan Tree Alula Hotel Al-'Ula

Banyan Tree Alula Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews
Rating 8 - Good. 1 out of 32 reviews
Rating 6 - Okay. 2 out of 32 reviews
Rating 4 - Poor. 2 out of 32 reviews
Rating 2 - Terrible. 0 out of 32 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Fahmid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place!!!
Stayed 1 night in Feb 2025

10/10 Excellent

Meir

Stayed 2 nights in Mar 2025

10/10 Excellent

Jesus Manuel

Stayed 2 nights in Mar 2025

10/10 Excellent

ARTURO, Frisco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place surroundings the villa design but over all the main pool is amazing!!
Stayed 1 night in Feb 2025

10/10 Excellent

Ana

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch. The best property I’ve been to
Stayed 1 night in Feb 2025

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
paradise on earth. wonderful hotel,!kind and helpful staff. special mention to rashida for her extraordinary hospitality
Stayed 1 night in Feb 2025

10/10 Excellent

anthony

Stayed 3 nights in Sep 2024

10/10 Excellent

ABDULRAHMAN

Stayed 2 nights in Jan 2025

10/10 Excellent

Michel

Stayed 3 nights in Nov 2024

10/10 Excellent

adebisi

Stayed 2 nights in Oct 2024

4/10 Poor

Kaffon, Brooklyn

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

PAUL

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is amazing to say the least. From the property to the stafff everything was excellent. A perfect stay. Thank you
Stayed 2 nights in Jun 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, property conditions & facilities, room comfort
It was beyond amazing all the staff very polite very friendly the room was inmaculate the food was great, Llhom from Uzbekistan was phenomenal and very attentive also the manager of room coordinator he’s from Mexico was outstanding great service great host!! Pools were heated and pit fire at night was awesome
Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is unique, with an amazing nature background . The design of the villas in a modern style blended like tents in the middle of the desert terrain was a hit for us.All this in a top quality 5 star ambiance. Outstanfing staff and impecable service
Stayed 2 nights in Apr 2024

10/10 Excellent

Flavio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievable place!! Highly recommend!! Unique experience.
Stayed 1 night in Mar 2024

8/10 Good

Ghulam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool which is main feature of this property was not working. They did inform me after I booked my stay. They also had made arrangements with Habitat but it was not the same. I was hoping they would some how compensate me for inconvenience but they did not. other than that a great property and great staff
Stayed 3 nights in Jan 2024

4/10 Poor

ramy

Travelled with partner
Stayed 2 nights in Jan 2024

10/10 Excellent

Rustom, Wichita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

shinichi, CHUOKU

Travelled with group
Liked: Cleanliness, staff & service, amenities
The only problem was card key. Finally they gave us metal key. Also some water problem in bath room. However, the whole design of this property is one of best in my life. Staff are so friendly
Stayed 2 nights in Dec 2023

10/10 Excellent

Bader

Stayed 2 nights in Oct 2023

6/10 Okay

Michelle, Antwerp

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2023

10/10 Excellent

Vedaant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing stay. The resort itself is in a stunning location with an incredible backdrop The staff were very friendly and went out of their way to sort anything that we needed
Stayed 4 nights in Mar 2023

10/10 Excellent

Arturo Lozano

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Tiphaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lieu incroyable. Villa joliment decoree mais nombreux taches non identifiables sol/ tapis et coussins. Equipement se decroche du mur a plusieurs endroits ca ne fait pas net pour un 5 etoiles. La nourriture autant au petit dej qu au room service est globalement decevante. Je n ai pas apprecié devoir appeler a chacune de mes sorties. Mettez en place des trotinettes electriques ou des voiturettes individuelles. Personnel aimable mais ne maitrisent pas assez l anglais pour certains. Globalement decue. Quand on passe aux six senses red sea, on comprend rapidement la difference de standing de service et d experience. Globalement extremement cher pour ce que cest. Il n y a que le lieu et la vue de la chambre qui vaille le coup et cest deja bien. Si vous avez les moyens allez y sinon ne gaspillez pas votre argent et prenez un hotel moins cher qui sera meilleur rapport qualite prix. Aussi tres important: imperativement reserver AVANT , LONGTEMPS AVANT si vous souhaitez visiter Hegra. Les voyageurs ne sont pas assez informés que sils decident le le faire sur place le jour meme ils risquent de ne pas pouvoir visiter car complet. Et quand cest complet cest complet personne ne pourra rien pour vous vous ne verrez pas Hegra! Je regrette que l hotel ne m ait pas informé de ce phenomene unique a al ula. Reservez 1 mois avant sinon vous ne verrez pas hegra.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mayra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alberca espectacular , podría estar más caliente el agua
Stayed 1 night in Mar 2025