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Rafaela Hotel Heidelberg

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rafaela Hotel Heidelberg

Double Room | View from room
Front of property
Double Room | View from room
Double Room
Lobby sitting area

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lutherstr. 17, Heidelberg, 69120
  • Neckarwiese
    6 min walk
  • Dorfschänke
    1 min walk
  • Neuenheim Kußmaulstr Bus Stop
    6 min walk
  • Mannheim (MHG)
    21 min drive

Room options

View all photos for Double Room

Double Room

Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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Room

NH Collection Heidelberg

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Free WiFi
Air conditioning
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4.7 out of 5, Exceptional, (245)
The price is AU$152
for 1 room
includes taxes & fees
6 Jan - 7 Jan
NH Collection Heidelberg

About the area

Heidelberg

In the heart of Heidelberg, Rafaela Hotel Heidelberg is within a 5-minute drive of Neckarwiese and Heidelberg University Library. .This hotel is 1.6 mi (2.6 km) from University of Heidelberg Old Campus and 1.6 mi (2.6 km) from Heidelberg Student Jail.

What's nearby

  • Neckarwiese - 6 min walk
  • University of Heidelberg Old Campus - 20 min walk
  • Heidelberg University Library - 4 min drive
  • Heidelberg Castle - 5 min drive
  • Marktplatz - 5 min drive

Getting around

  • Heidelberg Central Station - 5 min drive
  • Heidelberg Seegarten Tram Stop - 14 min walk
  • Frankfurt Airport (FRA) - 60 min drive

Restaurants

  • ‪Caffe Auszeit - ‬1 min walk
  • ‪Moghul - ‬4 min walk
  • ‪Medoc - ‬8 min walk
  • ‪La Benoosh - ‬2 min walk
  • ‪Bar Centrale - ‬1 min walk

About this property

Rafaela Hotel Heidelberg

Hotel with a coffee shop, a quick walk to Neckarwiese
Rafaela Hotel Heidelberg offers 25 accommodations with safes and hair dryers. Accommodations are furnished with sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a hair salon, and shopping on site. Additional amenities at this hotel include a television in a common area, a living plant wall, and a banquet hall.
Satisfy your appetite at the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.

Languages

English, French, German, Greek, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Wheelchair-accessible parking available
  • 24 hours off-site parking within 984 ft (EUR 20 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: EUR 9.5 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking
  • Bike storage
  • Playground
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Playground
  • Fridge
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Hair salon
  • Luggage storage
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV

Food and drink

  • Fridge

More

  • Desk
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • LED light bulbs
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 9.5 per person
  • Nearby parking fee: EUR 20 per day(984 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
Tax ID - DE317452583
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Rafaela Hotel
Rafaela Heidelberg
Rafaela Hotel Heidelberg Hotel
Rafaela Hotel Heidelberg Heidelberg
Rafaela Hotel Heidelberg Hotel Heidelberg

Rafaela Hotel Heidelberg Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 60 out of 75 reviews" "
Rating 8 - Good. 10 out of 75 reviews" "
Rating 6 - Okay. 3 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 0 out of 75 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good location in the new town, close to the bridge to get to the old town, without the crowds of tourists. Looks out onto square with outdoor cafes. Staff friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Nahid

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stuff
Stayed 3 nights in Jul 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new hotel
We booked this hotel while traveling Germany; it was close to downtown. The hotel is nice, the area is nice and lots of options, and only a 20 min walk to the bridge. We ended up with the handicapped room. Growing up with a handicapped mother this was one of the best handicapped bathrooms I had ever seen.
Stayed 1 night in Jun 2024

10/10 Excellent

Barton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite place to stay in Heidelberg.
Always quiet, clean and comfortable, with a good breakfast, friendly staff, and a convenient location.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely quiet small hotel
Excellent, small quiet hotel very conveniently located outside the old town but close eneough to walk there, and with normal neighborhood serving stores nearby. Good breakfast selection from a small but full buffet
Stayed 3 nights in Mar 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location. Friendly staff. Charming area of town.
Stayed 2 nights in Oct 2023

4/10 Poor

MODERN

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Dilara

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff were excellent. Major plus is this hotel is only 4 years old and has A/C in its rooms. It is a little bit of a walk to the old city of Heidelberg a little over a mile but if you walk along the river it is nice. Their is not parking so you will need to park in the parking garage which is about a 10 minute walk. Overall this hotel was a very nice stay.
Stayed 2 nights in Jul 2023

10/10 Excellent

Nichola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another fantastic stay
Stayed 4 nights in Jun 2023

10/10 Excellent

Barton

Stayed 1 night in May 2023

10/10 Excellent

Reed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Heather

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

10/10 Excellent

Rainer

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms, very friendly staff, good breakfast. The location is golden with several bars and restaurants nearby, a short walk to Philosopher's Walk and across the bridge to the Old Town. Saturday market right in front of the door.
Stayed 2 nights in Mar 2023

10/10 Excellent

Barton

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great recently-renovated small hotel
Quiet, clean and comfortable, in a very nice old part of town across the river from the university. I am told there is a market on Saturday and Wednesday in the square that the rooms face, so I would expect some early morning noise as that gets set up. Breakfast was excellent, and less than €10.
Stayed 1 night in Dec 2022

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely. Our room had a gorgeous view over a lovely open platz (though the bar was a little lively late into a Wednesday night with windows open). The rooms were extremely comfortable, the morning buffet was lovely, and the staff were warm and attentive. The location was easily walkable to old town and the castle for those who don't have issues walking on tour. We also enjoyed a drink in the platz outside the restaurant while there. It's an affordable, lovely place to stay. Thank you Rafaela!
Stayed 1 night in Oct 2022

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, clean and quite.
Stayed 1 night in Aug 2022

10/10 Excellent

Tsz Kin Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There are a lot of surprises
Stayed 1 night in Aug 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is close to the old part of town. Easy transportation access. The nicest part is the staff is very helpful, pleasant and I would definitely stay there again.
Stayed 4 nights in Jul 2022

10/10 Excellent

Christopher

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A fantastic location on the market place across the river from the Old Town
Stayed 1 night in May 2022

8/10 Good

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New modern hotel, friendly staff. Situated in old town in residential area, walking distance to Neckar river and shopping area. Hard to find parking around the hotel. No restaurant within the hotel, only breakfast however delicious. Will definitely revisit.
Stayed 7 nights in May 2022

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff, clean and spacious rooms, right next to restaurants. Great hotel!
Stayed 3 nights in May 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Friendly service
Very friendly service. Rooms get a bit hot but windows can be opened. Open toilet/ bathroom style in the room so only for single or couple.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Friendly and very helpful staff. The room is clean, a bit small (was enough for us). Our room had a very nice view.
Stayed 2 nights in Oct 2020