When we checked in we had two rooms reserved. One of the rooms did not have a TV. One room had a TV, but the remote didn't work. We decided to get another room to take the place of the room that had no TV. They did this for us, and the lady at the front desk was working hard. So we go to the replacement room and the door is already open. We tried to lock it and it would not lock, and the bolt lock didn't work. So, back to square one. I went back to the front desk. This time they game us two more different rooms. When entering one, the TV, nor the remote worked, and in the other the remote only had one battery and the TV would not turn on. It was a nightmare. We didn't stay, checked out and left.