The room and facilities was luxurious but filled with weird, small drawbacks.
Pros: Good bed, very cool and effective automated blackout curtain setup, good water pressure and (after you wait a couple minutes) hot water temperature. Extremely friendly and helpful staff who helped me find a place to rent an electric scooter and discover some awesome local restaurants. Comfortable and clean bed and chairs. Plenty of electrical outlets and bathroom surface area. Beautiful ocean view facing directly into the sunset. Easy to use coin-operated washing machine, and a convenient rack on the veranda to hang-dry clothes.
Cons: Probably the most glaring issue was that the room, while it does have a beach view, is directly over a busy and loud main road, so the noise is constant at all hours except late at night. Also, the room service inexplicably wouldn't leave me my towels, but replaced them every day even when I hadn't used them yet (they also took away the bar of handsoap I had only half used?). This included taking away that little rough towel you put on the floor next to the shower, which was only replaced about 50% of the time. Oh, and there were no hand towels or washcloths to speak of. Another problem I had was there were several sources of very high-pitched electronic buzzing near the TV, the source of which I could not pinpoint, and which persisted even when the keycard was removed from the slot that ostensibly turns all the room's electricity on or off. Many people will not notice this kind of thing but I am personally quite sensitive to that kind of noise and found it hard to sleep or just sit around the room quietly as a result. The provided breakfast was fine, if not really "breakfast"—usually it was a sandwich with a small salad and a fruit bowl and yogurt and some kind of dessert item. They only started serving at 9am so eventually I gave up and starting going to the nearby 7-11 for coffee when I woke up instead of waiting. Lastly, the location is... not great. You can't walk to anywhere from this hotel except Sail Rock beach and the nearby 7-11. If you stay here, a car or scooter to get around Kenting and beyond is mandatory. The buses are unreliable and infrequent.
Overall, a pleasant and luxurious hotel that is probably overpriced for what you get but still a really nice way to get away from civilization if that's what you're into.