Quality Inn & Suites

2.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Bar
  • Pet-friendly
  • Gym

Explore the area

Map
9704 97 St, High Level, AB, T0H1Z0
  • High Level Outdoor Ice Rink
    12 min walk
  • Mackenzie Crossroads Museum and Visitors Centre
    17 min walk
  • Traditions Garden Cafe & Gift Gallery
    6 min walk
  • High Level, AB (YOJ)
    10 min drive

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Queen Room Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Queen Suite Efficiency Non-Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

High Level

Located in High Level, Quality Inn & Suites is connected to the convention center, within a 5-minute drive of High Level Outdoor Ice Rink and Mackenzie Crossroads Museum and Visitors Centre. .This eco-certified hotel is 0.9 mi (1.4 km) from High Level Sports Complex and 0.9 mi (1.5 km) from R.E. Walter Memorial Aquatic Centre.

What's nearby

  • High Level Outdoor Ice Rink - 12 min walk
  • Mackenzie Crossroads Museum and Visitors Centre - 17 min walk
  • High Level Sports Complex - 17 min walk
  • R.E. Walter Memorial Aquatic Centre - 18 min walk
  • High Level Community Park - 4 min drive

Getting around

  • High Level, AB (YOJ) - 10 min drive

Restaurants

  • ‪A&W Restaurant - ‬9 min walk
  • ‪Subway - ‬18 min walk
  • ‪Boston Pizza - ‬3 min drive
  • ‪Matt's Pizza 2014 Ltd - ‬11 min walk
  • ‪Pizza Hut - ‬18 min walk

About this property

Quality Inn & Suites

Eco-certified hotel with free breakfast connected to the convention center in High Level
Quality Inn & Suites offers 66 accommodations with fireplaces and coffee/tea makers. Accommodations offer separate dining areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This High Level hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Treat yourself to a stay in one of the 66 guestrooms, featuring fireplaces and flat-screen televisions. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Conveniences include desks and separate sitting areas, as well as phones with free local calls.
Enjoy recreational amenities such as a nightclub and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a vending machine.
Grab a bite to eat at Stardust Steakhouse, a steakhouse which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). A complimentary continental breakfast is included.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
Stardust Steakhouse - Onsite steakhouse. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Dutch, English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Stardust Steakhouse

Things to do

  • Arcade/games room
  • Billiards/pool table
  • Fitness centre
  • Nightclub

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area

Conveniences

  • ATM/banking services
  • Newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • No lift (single-level property)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining room
  • Microwave
  • Fridge

More

  • Desk
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 20 per pet, per night, plus a deposit of CAD 100 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: CAD 0 per stay (rates may vary)
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators

Property is also known as

Quality High Level
Quality Inn High Level
Quality Inn & Suites Hotel
Quality Inn & Suites High Level
Quality Inn & Suites Hotel High Level

Quality Inn & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 76 out of 216 reviews" "
Rating 8 - Good. 75 out of 216 reviews" "
Rating 6 - Okay. 35 out of 216 reviews" "
Rating 4 - Poor. 18 out of 216 reviews" "
Rating 2 - Terrible. 12 out of 216 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Randal

Liked: Cleanliness
High Level hotels are comparatively high priced considering the age of condition of the facility
Stayed 1 night in Sep 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Kenna, Yellowknife

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

6/10 Okay

Norman

Travelled with partner
Liked: Staff & service
Room was relatively clean, although the air conditioner was very dirty and unbelievably noisy when it kicked into operation, had to turn it off for the night as it was to loud to get a proper sleep. The thermostat was hooked up backwards, lowering the thermostat increased the heating and raising the thermostat decreased the heating to the room, very easy fix, just change the wires on the thermostat to get it to working properly. Other customers leaving at 5am very noisy slamming doors. Breakfast was very good with a good assortment of eggs, sausage, hash browns, toast, cereal, and juices. Check in and check out staff very friendly and knowledgeable.
Stayed 1 night in Sep 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dwayne, Yellowknife

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Audrey

Travelled with family, Business traveller
Disliked: Cleanliness, property conditions & facilities
Not the cleanest Carpet in room disgusting
Stayed 1 night in Jul 2024

4/10 Poor

Denise

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There was an old musty smell and the air freshener was smelly. Black beetles coming from the drain in the bathroom. Room furniture was filthy needed to be steam cleaned. Just an old building with a coat of fresh paint. Mirror had fingerprints. Staff were friendly and helpful Would never stay there again
Stayed 2 nights in Jul 2024

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Norman

Business traveller
This is my regular stop for an overnight stay. Personnel is friendly and helpful.I like the individual fire places in the cold months. Sometimes loud road noise is a disadvantage to staying there. All in all a decent place to stay.
Stayed 1 night in Jun 2024

4/10 Poor

Rajyashri

See above
Stayed 1 night in Jun 2024

10/10 Excellent

Laurie

Stayed 1 night in Jun 2024

10/10 Excellent

greg

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Michelle

Stayed 1 night in Apr 2024

2/10 Terrible

Frank, Edmonton

Stayed 1 night in May 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking limited
Stayed 1 night in May 2024

8/10 Good

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the Quality Inn - it is class and our favourite place to stay. Their rooms are attractive and well laid out. The service is very good and the food is excellent and well portioned.
Stayed 1 night in May 2024

10/10 Excellent

Colleen

Stayed 1 night in May 2024

10/10 Excellent

Nolan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 1 night in Apr 2024

8/10 Good

Salvador

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and accommodating.
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Amy

Travelled with group
Liked: Cleanliness
Disliked: Room comfort
It was a great stay but bed too soft.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a couch in the room microwave and small fridge, this was perfect especially the couch to watch tv in. The staff were fast in checking me in as well.
Stayed 1 night in Mar 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024