Montage Palmetto Bluff

5.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Montage Palmetto Bluff

2 outdoor pools, pool umbrellas, pool loungers
5 Bedroom Village Home
Library
Villa, 2 Bedrooms (Village) | Living area
Lobby

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Spa
    Spa
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
477 Mount Pelia Road, Bluffton, SC, 29910
  • May River Golf Club at Palmetto Bluff
    3 min walk
  • Farmers Market of Bluffton
    26 min drive
  • Heyward House Historic Center
    26 min drive
  • Savannah, GA (SAV-Savannah - Hilton Head Intl.)
    48 min drive

Room options

5 Bedroom Village Home

  • 348 sq m
  • Resort view
  • Sleeps 12
  • 4 King Beds and 4 Double Beds

Room, 1 King Bed (Forest View Inn)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Balcony, Lagoon View (Inn, Lagoon View)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Lagoon Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 4 Bedrooms (Montage Residence 1033)

  • 291 sq m
  • Resort view
  • Sleeps 12
  • 1 Double Sofa Bed and 4 King Beds

Villa, 4 Bedrooms (Village)

  • 307 sq m
  • Resort view
  • Sleeps 8
  • 1 King Bed and 3 Queen Beds

Room, 4 Bedrooms (Montage Residence 1010)

  • 291 sq m
  • Resort view
  • Sleeps 12
  • 1 Double Sofa Bed and 4 King Beds

Room, 1 Bedroom (Montage Residence 1003)

  • 532 sq m
  • Lagoon view
  • Sleeps 12
  • 4 King Beds and 2 Queen Beds

Room, 1 Bedroom (Montage Residence 1002)

  • 480 sq m
  • Lagoon view
  • Sleeps 10
  • 1 Queen Bed and 4 King Beds

Room, 4 Bedrooms (Montage Residence 1004)

  • 463 sq m
  • Lagoon view
  • Sleeps 9
  • 1 Queen Bed and 3 King Beds

Room, 1 King Bed, Lagoon View (Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Inn)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed with Sofa bed (Guest House Lagoon)

  • 42 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Lagoon View (Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds (Lagoon Guest House)

  • 42 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Queen Beds

Villa, 4 Bedrooms (Village)

  • Resort view
  • Sleeps 8
  • 4 King Beds

Room, 1 King Bed, Balcony (Forest View)

  • 42 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Inn)

  • 42 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Cottage, 1 King Bed, Accessible, River View

  • 106 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Magnolia Cottage)

  • 116 sq m
  • Lagoon view
  • Sleeps 5
  • 2 King Beds

Room, 2 Bedrooms (Montage Residence 1005)

  • 262 sq m
  • Resort view
  • Sleeps 6
  • 2 Double Beds, 1 King Bed and 1 Double Sofa Bed

Cottage, 1 King Bed, Lagoon View

  • 106 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Room, 3 Bedrooms (Montage Residence 1008)

  • 270 sq m
  • Resort view
  • Sleeps 11
  • 3 King Beds and 2 Double Sofa Beds

Suite, 1 King Bed with Sofa bed (Palmetto)

  • 93 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Montage Residence 1034)

  • 327 sq m
  • Sleeps 6
  • 3 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom (Lagoon Guest House)

  • 90 sq m
  • Lagoon view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 3 Bedrooms (Montage Residence 1035)

  • 327 sq m
  • Lagoon view
  • Sleeps 10
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Suite, 1 King Bed with Sofa bed (Carolina)

  • 90 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

2 Bedroom Village Home

  • 267 sq m
  • Resort view
  • Sleeps 4
  • 2 King Beds

Presidential Suite, 1 King Bed with Sofa bed

  • 232 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

3 Bedroom Village Home

  • 282 sq m
  • Resort view
  • Sleeps 6
  • 3 King Beds

Room, 2 Bedrooms (Montage Residence 1006)

  • 205 sq m
  • Resort view
  • Sleeps 6
  • 1 Double Sofa Bed and 2 King Beds

Villa, 1 Bedroom (Village)

  • Resort view
  • Sleeps 12
  • 5 King Beds

Cottage (Forest View)

  • 106 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Cottage, River View

  • 106 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Suite (Forest View Inn)

  • 74 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Cottage, 1 Bedroom, River View (Cottage)

  • 124 sq m
  • River view
  • Sleeps 6
  • 1 Double Sofa Bed and 1 King Bed

Cabin, 1 Bedroom, Poolside (Guest House)

  • Water view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Poolside (Guest House)

  • Water view
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Poolside (Guest House)

  • Water view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Bluffton

With a stay at Montage Palmetto Bluff in Bluffton, you'll be 0.2 mi (0.3 km) from May River Golf Club at Palmetto Bluff and 10.6 mi (17.1 km) from Farmers Market of Bluffton. .This family-friendly hotel is 10.8 mi (17.4 km) from Heyward House Historic Center and 12.9 mi (20.7 km) from Tanger Outlets Hilton Head.

What's nearby

  • May River Golf Club at Palmetto Bluff - 3 min walk - 0.3 km
  • Farmers Market of Bluffton - 26 min drive - 17.1 km
  • Tanger Outlets Hilton Head - 30 min drive - 20.7 km
  • Harbour Town Golf Links - 56 min drive - 48.0 km
  • Harbour Town Lighthouse - 57 min drive - 48.2 km

Getting around

  • Savannah Amtrak Station - 37 min drive
  • Savannah - Hilton Head International Airport (SAV) - 48 min drive

Restaurants

  • ‪Lot 9 Brewing Co. - ‬29 min drive
  • ‪Nectar Farm Kitchen - ‬35 min drive
  • ‪Burnt Church Distillery - ‬36 min drive
  • ‪FARM Bluffton - ‬25 min drive
  • ‪Captain Woody's - ‬25 min drive

About this property

Montage Palmetto Bluff

Riverfront Bluffton hotel in Palmetto Bluff with 5 restaurants
Montage Palmetto Bluff offers 198 air-conditioned accommodations with DVD players and minibars. Pillowtop beds feature down comforters and premium bedding. LED televisions are featured in guestrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Bluffton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 2 outdoor tennis courts and a marina. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Spa Montage has 13 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 198 air-conditioned rooms featuring minibars and LED televisions. Your pillowtop bed comes with down comforters and premium bedding. Smart televisions with premium TV channels are provided, while complimentary wireless internet access keeps you connected. Bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 2 outdoor swimming pools. This hotel also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at River House Lounge, one of the hotel's 5 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges. Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Bluffton? This hotel has 5500 square feet (511 square meters) of space consisting of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
River House Lounge - Onsite tapas bar.
Cole's - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
Buffalo's - This restaurant specializes in southern cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available. Open daily.
The Canoe Club - This restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Octagon - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Awards and affiliations

Montage Palmetto Bluff is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of Preferred Hotels & Resorts.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 10.00-50 for adults and USD 10-50 for children
  • 5 restaurants
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • River House Lounge
  • Cole's
  • Buffalo's
  • The Canoe Club
  • Octagon

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Fitness classes
  • Art gallery
  • Basketball
  • Bike rentals
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Children's pool
  • Ecotours
  • Fishing
  • Fitness centre
  • Full-service spa
  • Golf course
  • Golf driving range
  • Hiking/biking trails
  • Kayaking
  • Motor-boating
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room
  • Tennis
  • Waterskiing
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Golf caddy
  • Golf cart
  • Golf clubs
  • Golf lessons
  • Golf pro shop
  • Hair salon
  • Luggage storage
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5500 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Marina on site
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • DVD player
  • LED TV
  • Premium channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child per adult, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 64.2 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • 1 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 50 for adults, and USD 10 to 50 for children
  • Airport shuttle fee: USD 240.00 per vehicle (one-way, maximum occupancy 5)
  • Airport shuttle fee per child: USD 240.0 (one-way), (up to 17 years old)
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 64.2 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Inn Palmetto Montage Resort
Palmetto Bluff
Palmetto Montage
Inn Palmetto Bluff
Inn Palmetto
Inn At Palmetto Bluff, An Auberge Hotel Bluffton
Hotel At Palmetto Bluff
Resort At Palmetto Bluff
Montage Palmetto Bluff
Montage Palmetto Bluff Hotel
Montage Palmetto Hotel
Montage Palmetto
Inn At Palmetto Bluff An Auberge Hotel Bluffton
The Inn at Palmetto Bluff
The Inn At Palmetto Bluff A Montage Resort
Montage Palmetto Bluff Resort
Montage Palmetto Bluff Hotel
Montage Palmetto Bluff Bluffton
Montage Palmetto Bluff Hotel Bluffton

Montage Palmetto Bluff Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 176 out of 206 reviews" "
Rating 8 - Good. 16 out of 206 reviews" "
Rating 6 - Okay. 6 out of 206 reviews" "
Rating 4 - Poor. 6 out of 206 reviews" "
Rating 2 - Terrible. 2 out of 206 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place
Amazing stay for the 2nd year in a row. Beautiful property, wonderful food and exceptional service. Blessed to spend out family vacation here! We had 14 people from 11 to 87....there is something for everyone!
Stayed 6 nights in Aug 2024

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Amazing stay!! Beautiful property, wonderful, helpful staff, great food!
Stayed 4 nights in Aug 2024

6/10 Okay

Vernon

Liked: Cleanliness, staff & service
Beware ridiculous Junk fees
Hotel is nice, but not spectacular. It is a poster property for JUNK FEES. When paying $675 per night for a basic room, it's insulting to be hit with multiple junk fees. $55 daily resort fee, when almost no resort amenities are free ($40 for pickleball court), $17 bell porterage fee (never seen that one before); $30 for valet parking (maybe justified in city properties where car is in a garage, but I could see my car from the front door the whole time!), $6.75 "destination fee" (what could this be for???), and finally a $1 "donation" to the local conservancy. This property gives the industry a bad reputation.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had an amazing time during our stay. The staff was amazing. The property was beautiful, peaceful and quiet. Big shout out to Carmela who was in the concierge room and provided us with information about golfing and other things to do during our stay. It was raining one day and she was on her way home for the evening. She actually handed my husband and I her umbrella to take. My husband and I were celebrating our 19 year anniversary. This was the vacation I needed. We will definitely be returning again without the kids!!
Stayed 4 nights in Jul 2024

10/10 Excellent

Owen

Stayed 1 night in Jul 2024

10/10 Excellent

Anita

Stayed 3 nights in Jun 2024

10/10 Excellent

Stephen

Great trip and always enjoy our time at the Montage. Josh was great getting us situated in our room and providing good tips on dinning.
Stayed 2 nights in Jul 2024

10/10 Excellent

Lori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful surroundings, attentive staff, lovely and spacious rooms.
Stayed 3 nights in Jul 2024

10/10 Excellent

Saroj

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and hotel
An impeccable hotel! Service beyond anything I have ever seen. The welcome cocktail was delicious!
Stayed 1 night in Jun 2024

10/10 Excellent

Tamara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time at the Montage Palmetto Bluff. The service is unparalleled, and the staff go out of their way to ensure a lovely stay. They have golf carts to shuttle you to and from places on site (dinner, shopping, boating, etc). Additionally, the staff will handle any and all reservations on your behalf. The complimentary bikes allow guests to enjoy a charming way to sight see. There are just so many amenities for a couples weekend or family fun. We loved our weekend away and look forward to returning.
Stayed 3 nights in Jun 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property is spectacular, very quiet and relaxing. There is a nice size lap pool that was often empty which we particularly enjoyed.
Stayed 3 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2024

10/10 Excellent

Matthew

Stayed 2 nights in May 2024

10/10 Excellent

Elaine

Stayed 3 nights in May 2024

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Victor, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly people, always ready to assist. Nice restaurants on the property. Beautiful nature! Very quiet. Special thanks to Carmela, concierge who did more than expected to provide us with maximum service.
Stayed 4 nights in May 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend a stay here
Incredible attention to detail and everyone was incredibly pleasant and helpful from a customer service. They really make you feel at home and I don't think I have dropped the stresses of everyday life so quickly before, big tip of the cap to the Montage team and amenities for helping that happen.
Stayed 1 night in May 2024

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a special stay!
Stayed 2 nights in May 2024

6/10 Okay

Spencer

Travelled with partner
Disliked: Cleanliness, staff & service
The Montage is located in a community called Palmetto Bluff which is tranquil & stunning. That said, one should be well aware of one significant issue; the hotel is "pet friendly." If you appreciate accommodations that do not smell like wet dog, stay away. The carpets are disgusting. I have included some pictures but unfortunately I cannot include the sensation of smell in my review. The stains in the carpet are partially masked by the rug pattern but trust that, in person, the stains are plentiful. Also note, that the pictured carpet had been “deep cleaned.” And finally, the photo of chewed wooden legs are from 2 separate rooms. My sinuses went haywire & ruined all 10 days of our trip in the area & beyond. I STRONGLY suspect there had been cats in the room at some point due to the explosive reaction I suffered. I pleaded to find us a carpet-free room which they finally did on our 3rd day of a 5 night stay. A manager actually asked “have we done anything wrong?” and “the website says we are pet friendly and there are pictures of carpet there as well.” Really? No amount of the hotel's "deep cleaning" can nullify the allergens or smell. In fairness I have given the hotel 3 stars for two reasons. The grounds are fabulous & the pet policy may appeal to some. That said, benefit from my VERY unfortunate experience and STAY AWAY IF YOU HAVE ANY LEVEL OF ALLERGY OR SIMPLY DON’T WANT TO LIVE WHERE DOG AND PERHAPS OTHER ANIMALS HAVE BEEN TAKING CARE OF BUSINESS FOR YEARS
Stayed 5 nights in Apr 2024

10/10 Excellent

Kathryn, Charleston

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10! Staff is always so accommodating. Can’t wait to go back
Stayed 2 nights in Apr 2024