I drove in and realized how bad it was. The clerk put me, a 67 year old woman with a large dog and I had to carry my luggage, my dog, up a flight of stairs with Immigrants(?) hanging around all over. I finally was able to open the door to the 2nd floor and a door immediately opens to ,y left and a little dog comes running out of that room and my dog (on a leash) goes berserk and wraps his leash around my ankle. The immigrant in the room doesn’t do a thing but I finally got in my room. I immediately noticed how old and dirty throughout. The hair dryer was blackened by whatever germs. The TV would not work because it said to hit the “input” button. There was no input button on the remote. So I go to my telephone sitting on the bedside and pick it up and there was no dial tone to call the office. In the meantime I hear someone testing my door knob several times since my dog was barking and agitated. Looking further I see there is no telephone plug in the wall or in the landline. I get in my car after passing 10-13 immigrants staring me down and drive to the office. I stated my problems and she said she would send someone up. I was not satisfied because of the whole environment around the hotel - right off the intersection, immigrants hanging around all over the hotel area, and I told this to the clerk. She stated it had been over 2 hrs which wasn’t true and I could not get my money back or even a credit. So I’m widowed, surrounded my 70 or so immigrants watching my every move.