Red Roof Inn Hilton Head Island

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Hilton Head Island

Exterior
Lobby
Deluxe Room, 1 King Bed, Accessible (Smoke Free)
Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception

Reviews

6.4 out of 10

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Pool
  • Parking included
  • Free WiFi

Explore the area

Map
5 Regency Pkwy, Us 278, 30 Miles From I-95, Hilton Head Island, SC, 29928-3311
  • The Golf Courses of Palmetto Dunes
    13 min walk
  • Stack's Pancakes
    1 min walk
  • Savannah Amtrak Station
    62 min drive
  • Hilton Head Island, SC (HHH)
    11 min drive

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed (Smoke Free)

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds (Smoke Free)

  • 28 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Smoke Free)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Smoke Free)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Hilton Head Island

With a stay at Red Roof Inn Hilton Head Island in Hilton Head Island (South End), you'll be within a 5-minute drive of Sea Pines Forest Preserve and Palmetto Dunes Club. .This hotel is 1.9 mi (3 km) from Coligny Beach and 3.4 mi (5.4 km) from Coligny Plaza.

What's nearby

  • Shelter Cove Harbour - 19 min walk
  • Sea Pines Forest Preserve - 4 min drive
  • Palmetto Dunes Club - 4 min drive
  • Coligny Beach - 5 min drive
  • Coligny Plaza - 5 min drive

Getting around

  • Hilton Head Island Airport (HHH) - 11 min drive

Restaurants

  • ‪Giuseppi’s Pizza & Pasta House Shelter Cove - ‬3 min drive
  • ‪Island Bagel & Deli - ‬4 min walk
  • ‪Poseidon Coastal Cuisine - ‬3 min drive
  • ‪Hilton Head Diner Restaurant - ‬5 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Red Roof Inn Hilton Head Island

Hotel with free parking, near Palmetto Dunes Club
Red Roof Inn Hilton Head Island offers 111 accommodations, which are accessible via exterior corridors and feature blackout drapes/curtains. 31-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 111 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with shower/tub combinations are provided. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a seasonal outdoor pool, or other amenities including complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, ATM/banking services, and coffee/tea in a common area. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)

Outdoors

  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Shower/bath combination
  • Towels

Entertainment

  • 31-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • Phone
  • Safe (surcharge)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: USD 3.33 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
The seasonal pool will be open from March 31 to November 30
Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Red Roof Inn Hilton Head Island Reviews

Reviews

6.4
Rating 10 - Excellent. 228 out of 1001 reviews" "
Rating 8 - Good. 223 out of 1001 reviews" "
Rating 6 - Okay. 202 out of 1001 reviews" "
Rating 4 - Poor. 154 out of 1001 reviews" "
Rating 2 - Terrible. 194 out of 1001 reviews" "

6.4/10

Cleanliness

7.4/10

Staff & service

5.6/10

Amenities

6.0/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Diane

Business traveller
Disliked: Property conditions & facilities
Started out with no phone or tv remote. Had to go to front desk to get one. Then sink did not work and hair dryer almost caught fire. Not a great experience!
Stayed 2 nights in Sep 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Joe at the counter was very nice. Property is older but not bad for a place to sleep and shower.
Stayed 2 nights in Sep 2024

2/10 Terrible

tracie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to get towels yourself if they weren’t rude about it. Never went to pool looked horrible. People were smoking stuff and smelled up the entire area. Will never stay there again.
Stayed 13 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable, quiet! Great value for price
I was shocked at how sparkling clean this hotel is! It was last minute on a holiday weekend and we got a room in the spur of the moment. Check-in was a breeze, staff very courteous and pleasant. What a value for the money. Absolutely no complaints, only satisfaction!
Stayed 2 nights in Aug 2024

4/10 Poor

William

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
I appall the amazing staff at the front desk for having little to work with in a very busy holiday weekend. Apparently the hotel is short of housekeepers and the one they have is very overworked. The parking lot itself has major roadway damage and needs to b repaired. We checked in at 5 and was finally let into our room after 6. No room key was available for whatever reason. Our linens on the bed were dirty and management said they knew it and would have replaced but as of 10 pm still had not. I finally retrieved beach towels out of my vehicle and played on bed enough to get a few hours sleep. The bathroom was very clean as well as well stocked with clean linens. The air conditioning system was spot on. Would I stay here again absolutely because I know Joe worked hard and was trying his best.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandy

Stayed 1 night in Jul 2024

4/10 Poor

Micheal

Disliked: Property conditions & facilities
Some air refresher in the room would be helpful because the room was very musky.
Stayed 1 night in Aug 2024

10/10 Excellent

Nataly

Liked: Cleanliness
Stayed 1 night in Aug 2024

6/10 Okay

Bayardo

Liked: Cleanliness
It is ok
Stayed 1 night in Aug 2024

8/10 Good

Kim

Stayed 1 night in Aug 2024

6/10 Okay

Dewey

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

ANN

Stayed 7 nights in Jul 2024

4/10 Poor

Virginia

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Tracer

Travelled with family, Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was one of the worst
Stayed 6 nights in Jul 2024

2/10 Terrible

Joy

Disliked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Alexis

Disliked: Cleanliness, staff & service, property conditions & facilities
Was told we had fridge and microwave we arrive and pay for room and find out they didn't have either. Room was stinky and there ice machine didn't work had to hunt towels down forever.
Stayed 4 nights in Jul 2024

8/10 Good

Galina

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel itself was pretty good based on its price. Stayed in 214 room, plenty of parking space, clean room, quiet, pool was open. Customer service didn’t exist. Joanna at the front desk didn’t say a word during my check in. Looked like she hates everyone. They don’t pick up the phone either when you call them. Joe was good. They charge an additional $25 if you want to check in earlier even if the have clean rooms available. I came at 2 pm with my toddlers and had to wait as they didn’t have rooms available. No breakfast served, just coffe at the lobby
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Disliked: Cleanliness, property conditions & facilities
How many nights ?
People at the front desk were polite. The bed skirt in my room had mold on it. There was half burned incense stick with ash on the ground when I checked in. The tv buffered so badly, I couldn’t watch anything. I never got a receipt for my stay. I was told I’d get one at check out. Then at check out I was told a receipt would be emailed to me. It’s been 5 days and still no receipt.
Stayed 3 nights in Jul 2024

8/10 Good

Clay

Liked: Staff & service
Nice
Stayed 1 night in Jul 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Air stopped working
Stayed 1 night in Jul 2024

6/10 Okay

Lyudmyla

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Good thing that this hotel is clean. Very bad is that they charge you additional money after checking out and never explain why. Neither they apologize or call back. 0 communication after my 3 calls and an email to them! When we discovered that our trash bin had a big crack, we immediately informed the manager. He said "ok". After we arrived home, we saw that the hotel took $10.68 from our card, nothing on what is this for. After I reached the Red Roof by phone, they either put me on endless hold or said they didn't know. The hotel representative told me that the manager would call back. This never happened. We stayed there 8 days. In the first room we were offered there was trash here and there and no linens at all. The manager apologized and gave us another room, this one was clean, yet without toiletries. During our stay the cleaning lady never showed up. When we wanted to get fresh towels, we succeeded only with the third attempt. First the lady at the front desk said that "there was no towels at the laundry" . She did not apologize for the inconvenience. When we brought our towels a few hours later, there was nobody at the lobby. Only in the late afternoon we finally got lucky. Though the hotel is described as smoke free, there were enough smokers and bad smell all over the property, in the pool area too. There was no fridge and microwave in the room. My recommendation is "don't stay in this in this hotel".
Stayed 8 nights in Jun 2024

6/10 Okay

Brian

Liked: Staff & service
I asked the office to put new batteries in the safe. That did not happen. I was not aware that someone is living next door. Apparently, I was making too much noise by slamming the door. I was unaware of this, but my neighbor for the next two days brought this to my attention. I do appreciate Mike & Joe who work at the front desk.
Stayed 1 night in Jul 2024

2/10 Terrible

Alyson

Travelled with family
Terrible Terrible Terrible Do not stay here!
I booked this room after staying at the Grand Hilton Head. I went to check it out to make sure it was safe and when I got there there was pot smoking, scary activity, dirty, bugs, just disgusting! I cancelled my reservation and the girl at the front said all was good. They charged me $300 to hike I was eating dinner a few hours later. I called and the manager said he would not refund me! That is stealing.
Stayed 2 nights in Jun 2024