I'm extremely disappointed by the blatant dishonesty and complete lack of transparency from the management and staff at Liberty Central. Save yourself the frustration of trying to reason with them – they won’t listen. Instead, go straight to your bank to resolve any issues.
When I inquired about their laundry services, they conveniently "forgot" to mention the outrageous fees and additional charges. They took my clothes and only after the fact, handed me a form to fill out in case they lost anything – a clear red flag. Imagine my shock when they hit me with a bill exceeding $60 for washing just a few items. Who in their right mind would willingly pay that kind of money for laundry, especially when there are far more affordable options elsewhere?
The whole experience feels like a carefully orchestrated scam. To make matters worse, their manager was completely unhelpful and more interested in arguing than addressing the issue. If you plan to stay here, I strongly advise you to meticulously review and confirm every charge, as they clearly have a hidden agenda.
And to top it all off, the hotel’s sanitary conditions are appalling – I was bitten multiple times by bed bugs. It’s absolutely disgusting that they dare to call themselves a 4-star hotel. Stay away from this place unless you want to be cheated and exposed to unhygienic conditions.