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Palago Hotel

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Palago Hotel

Park view
Point of interest
Suite Park View
Lobby
Minibar, in-room safe, desk, blackout curtains

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
287-289 Pham Ngu Lao, Ho Chi Minh City, 70000
  • Pham Ngu Lao Street
    1 min walk
  • Bui Vien Walking Street
    3 min walk
  • Ben Thanh Market
    12 min walk
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.)
    24 min drive

Room options

View all photos for Deluxe Room, Park View

Deluxe Room, Park View

Deluxe Room, Park View

  • 23 sq m
  • Park view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Suite Park View

Suite Park View

Suite Park View

  • 45 sq m
  • Park view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 23 sq m
  • Park view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, No Windows

Superior Room, No Windows

Superior Room, No Windows

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Similar properties

Exterior

Felix Hotel

Free WiFi
Air conditioning
Laundry
24/7 front desk
3.9 out of 5, Good, (136)
The price is AU$42
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Felix Hotel

About the area

Ho Chi Minh City

Palago Hotel is centrally located in Ho Chi Minh City, a 3-minute walk from Bui Vien Walking Street and 12 minutes by foot from Ben Thanh Market. .This hotel is 0.7 mi (1.2 km) from Saigon Square and 1.2 mi (2 km) from Ho Chi Minh City Opera House.

What's nearby

  • Bui Vien Walking Street - 3 min walk
  • Ben Thanh Market - 12 min walk
  • Saigon Square - 13 min walk
  • Ho Chi Minh City Opera House - 2 min drive
  • War Remnants Museum - 3 min drive

Getting around

  • Saigon Railway Station - 9 min drive
  • Ga Binh Trieu Station - 25 min drive
  • Tan Son Nhat Intl. Airport (SGN) - 24 min drive

Restaurants

  • ‪Saigon Central Market - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪TNR Saigon - ‬2 min walk
  • ‪Hideout Out - ‬1 min walk
  • ‪Phở Thái Sơn - ‬2 min walk

About this property

Palago Hotel

Central Ho Chi Minh City hotel connected to the convention center, steps from Bui Vien Walking Street
Palago Hotel offers 51 accommodations with washers/dryers and minibars. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, slippers, designer toiletries, and complimentary toiletries.

This Ho Chi Minh City hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.

Make yourself at home in one of the 51 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. Additional amenities at this hotel include a television in a common area and a reception hall.
Stop by the hotel's restaurant, Park View Restaurant, for lunch. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, limo/town car service, and express check-in. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Park View Restaurant - This restaurant serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Japanese, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site motorcycle parking only
  • Off-site parking for VND 250000 per night; booking required
  • 24-hour return airport shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: VND 200000 for adults and VND 150000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Park View Restaurant

Family friendly

  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms
  • Washer/dryer

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Accessibility

  • Lift

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Washer and dryer

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 13.0 per day
Cribs (infant beds) are available for VND 200000.0 per night

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VND 200000 for adults and VND 150000 for children
  • Airport shuttle fee: VND 450000 per room (one way)
  • Nearby parking fee: VND 250000 per night (98 ft away)
  • Crib (infant bed) fee: VND 200000.0 per night
  • Rollaway bed fee: VND 13.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the hotel. A guest who is not a Vietnamese citizen cannot share a room with a Vietnamese citizen without proof of marriage to each other. Otherwise, a second room must be booked.

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Palago Hotel Hotel
Palago Hotel Ho Chi Minh City
Palago Hotel Hotel Ho Chi Minh City

Palago Hotel Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 110 reviews" "
Rating 8 - Good. 32 out of 110 reviews" "
Rating 6 - Okay. 34 out of 110 reviews" "
Rating 4 - Poor. 21 out of 110 reviews" "
Rating 2 - Terrible. 12 out of 110 reviews" "

6.2/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid! Avoid! Avoid!
Disgusting hotel. Great location but the staff only know the word for sorry. Very poor communication. Worst was the bed bugs or fleas that were in both single bed in my room 301. Wh3n I complained they took me to 502 which had the same problem. They eventually put me in 106 which was bug free but noisy as hell because of the Main Street below which never shuts up. So no sleep at all. Terrible hotel. Avoid like you would the plague!
Stayed 1 night in Dec 2019

2/10 Terrible

chew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The shower head installed incorrect and always shoot the water against the wall, making water splaah out side on the floor. The safelock insids the room is broken in the last few days suring my stay. There was one cockroach in yhe room.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Friendly staff. Rooms are small and not well maintained.
Stayed 4 nights in Feb 2019

6/10 Okay

Teo Siang

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Na
The room condition not to the actual condition n clean. Need improvements
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
breakfast really needs improvement
Rooms are fine and staff is helpful However, breakfast needs more western items. Some kind of eggs would be very welcome..
Stayed 1 night in Apr 2018

4/10 Poor

Bo, Singapore

Disliked: Cleanliness, property conditions & facilities, room comfort
location ok and staff friendly - but that abt it
Unfortunately I was quite disappointed from this hotel. The location is great and the staff are friendly trying to accommodate, but the conditions don't seems to match the price - compared to other establishments. From the looks of it it used to be pretty good and modern - furniture is new and bed linens are clean. Issue I've experienced: 1. Cleaning seems to only include making up the bad, emptying the trash bin and changing the towels - there was some dust from the wall's plaster on the floor, since I've arrived which stayed there during my whole stay, there were some spider nets in the corners (small but visible if you care), glasses were never washed 2. I've paid a higher price for a park/street view room - big mistake :) one of the main roads goes there so lots of noise till 1-2am and early in the morning (noise level of around 70dB). If you have been to Vietnam or Indonesia bfore, you would know what I mean coz of the bikes, something I didn't consider when I did the booking. Especially if I go party - I would need a quiet room to sleep... 3. Shower was very inconvenient - not much of water pressure and cannot be placed on the wall, so a bit uncomfy in the small shower cabin 4. pretty slow Wi-Fi, but free 5. The hotel was advertised as having a nice roof top restaurant - indeed, but no longer working and only serves Bfast...which was pretty basic and there were lots of ants going around on the tables. HOWEVER - must try the craft beers at the pub below Han House! :)
Stayed 4 nights in Nov 2017

4/10 Poor

David, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel got too much restriction, i dun like it.
Stayed 3 nights in Jan 2018

6/10 Okay

Sumith, Ascot UK

Liked: Staff & service
very helpful staff. who kindly organised a taxi for me to go to the magestic hotel. the Uber taxi fare was double the cost of the Uber taxi back. Not sure who played me out. The rooms are clean however my room did not have a window. It would have been useful if this was explained before booking.
Stayed 1 night in Nov 2017

6/10 Okay

Rossco, Hoppers Crossing

Liked: Cleanliness
OK for short stay
I stayed here for 5 nights because of its location but I made the mistake of choosing a front room with a window view , Big mistake - the noise from the road traffic and early morning exercising class's in the park (music to exercise to) was deafening which started at 5am , But after a few nights I got used to it, I was offered another room down the rear but declined as some of the rooms don't have any windows at all. Takes a long time for the hot water to flow through but once it does its ok, I have stayed in this hotel before in rear rooms but only for short stays.
Stayed 5 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great mid range Hotel
Checkin was fast. I requested for a room with street view, they were able to accomodate fast. Amenities were adequate with toiletries, safe and hairdryer. Breakfast was great. For a mid range Hotel and price paid it was well worth. Recommendable.

6/10 Okay

Victor, Singapore

Liked: Staff & service
Adequate Hotel for a Short Stay
Friendly employees, but the room I was staying (room 406), had a pretty lousy wifi connection. The wifi was pretty 1 bar at best and most of the time i was disconnecting and reconnecting very often. The water heater took quite a while to stabilize and the breakfast is forgettable. The hotel is however quite convenient as the convenience store is just 4 steps from the hotel, and there are several cafes and eateries around it as well.

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort

2/10 Terrible

a traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't go there
Not recommend. Not happy about the experience here.

2/10 Terrible

Laura

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Booked but no room
Turned up after booking online and receiving a confirmation email. Got there and we're told they had no rooms. They organised an alternative hotel that was very nice, so no real issue, but they failed at the fundamental basic requirment of a hotel - provide a room.

8/10 Good

Verified traveller

No support from management
The management was not cooperative with handling booking problems, while the frot desk did all they could.

6/10 Okay

Katie, Newcastle

Disliked: Cleanliness, room comfort
average
Room was very basic and average.Smaller than the pictures make it out to be. Mirrors in bathroom unclean.Breakfast buffet was poor

4/10 Poor

Sarah, Boston

Liked: Cleanliness
Disliked: Staff & service
You should be able to trust your hotel on vacation
The room quality is suitable. Its everything you need and no extras. My low review is for the staff of the hotel. I needed a taxi from the hotel to the airport. I asked the doorman how much the taxi would cost. He told me 300 which I trusted and paid him. When I got in the taxi, he only paid the taxi driver 150. I made a scene in order to get the money back but neither the driver or the doorman spoke english. Eventually after 10 mins of fighting I got my money back. The second bad experience was another trip to the airport. At 9am I asked the hotel how long it would take to get to the airport for a 3:45 pm flight on a public bus. The woman at the front desk told me i had to leave immediately if I wished to make the flight. I laughed, wrote down 3:45 to make sure there was no miscommunication and she was serious. I went next door to an amazingly friendly hostel who also laughed at this ridiculous advice. The public bus took 30 minutes and I believe the woman gave me this advice because she wanted me to check out of the room so they could clean it. I would not advice this hotel to anyone after this experience. If I had left when the woman suggested I would have been at the airport 6 hours before my flight.

10/10 Excellent

Jurgen, Australia - QLD - Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Cain, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centrally located hotel, with great staff
Was picked up at the airport and was well looked after right up until check out. Highly recommended

8/10 Good

kiwitraveller, NZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location
Very happy with our stay, ver good service from friendly staff, great breakfast

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort