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Mercure Box Hill Burford Bridge Hotel

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
At the Foot of Box Hill, Dorking, England, RH5 6BX
  • Box Hill
    1 min walk
  • Juniper Hall Field Centre
    8 min walk
  • Surrey Hills
    14 min walk
  • London (LGW-Gatwick)
    33 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Wotton House Country Estate Hotel

Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (277)
The price is AU$199
for 1 room
includes taxes & fees
23 Jan - 24 Jan
Wotton House Country Estate Hotel

About the area

Dorking

Located in Dorking, Mercure Box Hill Burford Bridge Hotel is in a rural location, within a 15-minute walk of Box Hill and Surrey Hills. .This hotel is 1.2 mi (1.9 km) from Denbies Wine Estate and 2.1 mi (3.3 km) from Dorking Museum and Heritage Centre.

What's nearby

  • Box Hill - 1 min walk
  • Surrey Hills - 14 min walk
  • Denbies Wine Estate - 17 min walk
  • Chessington World of Adventures - 12 min drive
  • RHS Garden Wisley - 15 min drive

Getting around

  • Box Hill & Westhumble Station - 8 min walk
  • Gatwick Airport (LGW) - 33 min drive

Restaurants

  • ‪Denbies Wine Estate - ‬17 min walk
  • ‪Box Hill Lookout - ‬13 min walk
  • ‪Rykas - ‬1 min walk
  • ‪The Deepdene - ‬3 min drive
  • ‪Dorking Kebab House - ‬3 min drive

About this property

Mercure Box Hill Burford Bridge Hotel

Hotel with a seasonal outdoor pool, steps from Box Hill
Mercure Box Hill Burford Bridge Hotel offers 57 accommodations with safes and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 57 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a seasonal outdoor pool or take in the view from a terrace and a garden. This hotel also features complimentary wireless internet access, concierge services, and a picnic area.
Enjoy international cuisine at Emlyn Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. English breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Emlyn Restaurant - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, French, German, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 10 per night)

Food and drink

  • English breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 14 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Emlyn Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14 per person
  • Self parking fee: GBP 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The seasonal pool will be open from July to September
Pool access available from 7:30 AM to 6:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Burford Bridge
Burford Bridge Hotel
Burford Hotel
Mercure Box Hill Burford Bridge
Mercure Box Hill Burford Bridge Dorking
Mercure Box Hill Burford Bridge Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Burford Bridge Hotel
Mercure Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Dorking, Surrey, UK
Mercure Burford Bridge Boxhill Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel
Mercure Box Hill Burford Bridge Hotel Dorking
Mercure Box Hill Burford Bridge Hotel Hotel Dorking

Mercure Box Hill Burford Bridge Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 247 out of 538 reviews" "
Rating 8 - Good. 167 out of 538 reviews" "
Rating 6 - Okay. 59 out of 538 reviews" "
Rating 4 - Poor. 38 out of 538 reviews" "
Rating 2 - Terrible. 27 out of 538 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff absolutely lovely, could not have been made more welcome
Stayed 1 night in Oct 2024

10/10 Excellent

A M D

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, not so good for disabled patrons
Friendly staff at check-in, great rooms only let down by zero WiFi signal. Hotel and car park not best suited for disabled people - lots of stair, no assigned spaces in car park - needs addressing
Stayed 1 night in Oct 2024

2/10 Terrible

Ritul

Stayed 1 night in Sep 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

LINDA

Stayed 1 night in Sep 2024

6/10 Okay

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The entryway and main building is lovely. However our room was in a secondary part of the building, was very tired looking and felt more like a residential care home than a hotel. Disappointed as what we paid didn’t reflect what we got.
Stayed 1 night in Sep 2024

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 2nd time staying at Box Hill. Warmly greeted at reception, a small room but had everything we needed for an overnight stay. Very comfy bed with good blackout curtains. We enjoyed an evening meal in the restaurant & an excellent choice for breakfast all in a stunning location. We have family in the area & this is becoming our new favourite when visiting.
Stayed 1 night in Sep 2024

6/10 Okay

Maisie

Average
Pretty basic to be honest. Paid nearly £100 for the room, no breakfast. Slow check in. Pretty rubbish room service, you can order food to room but have to go to bar to order which I didn’t do cos what’s the point in that. Food menu overpriced. Air con not working properly in room - in peak summer. I was excited to stay here but left a bit disappointed to be honest. The pool is nice though.
Stayed 1 night in Aug 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely large heated pool that’s included in the hotel stay. Nice restaurant.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet and clean hotel..friendly staff🙂
Stayed 1 night in Aug 2024

10/10 Excellent

Ahmad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely stay very clean and they have a great afternoon tea!
Stayed 4 nights in Aug 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, room comfort
A lovely location
We had a 1 night stay as we were attending a wedding at nearby Denbies Vineyard. The location was excellent and we managed a dip in the pool. We had drinks and burgers at the bar which were reasonably priced and the room was comfortable and a good size. The hotel is a bit dated in places but I would recommend it.
Stayed 1 night in Aug 2024

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our 13th Wedding anniversary
We had a wonderful 2 night stay. The staff were amazing and we enjoyed using the heated swimming pool. The breakfast was delicious. I would definitely stay here again, especially during the summer.
Stayed 2 nights in Aug 2024

10/10 Excellent

Martins

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Nicely appointed hotel, lovely staff, very convenient for train travel to London
Stayed 2 nights in Aug 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surrey Hills Break
We have stayed in the Mercure Burford Bridge on a number of occasions and this latest stay did not disappoint. A friendly comfortable hotel with a great lawned garden and outdoor swimming pool, perfect for warm sunny summer days. A great location for exploring the Surrey Hills with many attractions nearby, including Polesden Lacey.
Stayed 2 nights in Aug 2024

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Fab hotel for a mini stay cation with sun and swimming. Made up got not being able to go abroad. Pretty surroundings, great service and good food. Can't fault it for the price!
Stayed 1 night in Aug 2024

8/10 Good

Eleanor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 2 nights in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff lovely and the pool is a blessing when you have sunshine. Rooms are clean have air conditioning
Stayed 1 night in Aug 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities
Very bad night sleep
Terrible was up all night due to noise complained and nothing done about it wouldn’t stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful
An amazing stay. Used the pool all day before check in and all day the next day. Lunch was lovely but very slow. Waited 45 mins for a sandwich. Think they we’re short staffed as the bar also took 25 mins to get a drink. The staff were really helpful and although we didn’t book breakfats the manager allowed me to get a coffee in the morning. Another guest told me the breakfast was fantastic. Free parking but make sure you register your reg plate at reception. I would say my only criticism was that our room was so tiny. Room 212. I banged straight into a case stool as I entered and you could barely get around the bed . Too much furniture for such a tiny room. We did only book the basic room but this was exceptionally small even for basic. Also it looked out over the laurndey racks ..Will definitely be staying again but not in that room.
Stayed 1 night in Aug 2024