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Hotel Alexandra

4.5 star property

Photo gallery for Hotel Alexandra

Interior
Exterior detail
43-inch flat-screen TV with satellite channels, TV
View from room
Seasonal outdoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking available
  • Room service
  • Breakfast available
  • Gym
  • Laundry

Explore the area

Map
32 City Garden Road, North Point, Hong Kong
  • Victoria Park
    ‪8 min walk‬
  • Causeway Bay Shopping Plaza
    ‪13 min walk‬
  • Sogo Causeway Bay
    ‪20 min walk‬
  • Hong Kong (HKG-Hong Kong Intl.)
    ‪38 min drive‬

Room options

View all photos for Queen Suite

Queen Suite | View from room

Queen Suite

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Clover Seaview Room

View from room

Clover Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Heart City View Room (Connecting Rooms For 4 Persons)

Minibar, in-room safe, blackout curtains, iron/ironing board

Heart City View Room (Connecting Rooms For 4 Persons)

  • 43 sq m
  • City view
  • Sleeps 4
  • 4 Twin Beds

View all photos for Diamond Seaview Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond Seaview Room

  • 21 sq m
  • Sea view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Diamond City View Room

Minibar, in-room safe, blackout curtains, iron/ironing board

Diamond City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

View all photos for Clover City View Room

Clover City View Room

Clover City View Room

  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds OR 1 Double Bed

Similar properties

Room

Dorsett Wanchai Hong Kong

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.1 out of 5, Very good, (1010)
The price is AU$211
for 1 room
includes taxes & fees
10 Mar - 11 Mar
Dorsett Wanchai Hong Kong

About the area

Hong Kong

A stay at Hotel Alexandra places you in the heart of Hong Kong, within a 5-minute drive of Sogo Causeway Bay and Happy Valley Race Course. .This luxury hotel is 1.4 mi (2.3 km) from Times Square Shopping Mall and 1.7 mi (2.7 km) from Taikoo Place.

What's nearby

  • Happy Valley Race Course - 3 min drive
  • Times Square Shopping Mall - 3 min drive
  • Hong Kong Convention and Exhibition Centre - 4 min drive
  • Pacific Place - 4 min drive
  • Lan Kwai Fong - 6 min drive

Getting around

  • Hong Kong Fortress Hill Station - 3 min walk
  • Fortress Hill Tram Stop - 4 min walk
  • Hong Kong International Airport (HKG) - 38 min drive

Restaurants

  • ‪Five Guys - ‬3 min walk
  • ‪Angus Café 半島冰室 - ‬2 min walk
  • ‪Harbour Grand Café - ‬1 min walk
  • ‪Pause It - ‬1 min walk
  • ‪Harbour Club Lounge 貴賓閣 - ‬1 min walk

About this property

Hotel Alexandra

Luxury Hong Kong hotel in North Point with a fitness center
Hotel Alexandra offers 840 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with satellite channels.

Bathrooms include slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 840 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Enjoy recreational amenities such as a fitness center and a seasonal outdoor pool. Additional amenities at this Victorian hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch, dinner, or brunch at the hotel's restaurant, Cafe A, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Hong Kong? This hotel has 9990 square feet (928 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Cafe A - This buffet restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (HKD 600 per day)
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10:00 AM: HKD 198 for adults and HKD 143 for children
  • 1 restaurant
  • Room service available

Restaurants on site

  • Cafe A

Things to do

  • Fitness centre
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (9990 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from January 1 to March 31:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for HKD 506 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: HKD 1000 per night
  • An effective city/local tax rate of 3.00 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately HKD 198 for adults and HKD 143 for children
  • Valet parking fee: HKD 600 per day
  • Rollaway bed fee: HKD 506 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to November
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Alexandra Hotel
Hotel Alexandra Hong Kong
Hotel Alexandra Hotel Hong Kong

Hotel Alexandra Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 302 out of 670 reviews
Rating 8 - Good. 228 out of 670 reviews
Rating 6 - Okay. 76 out of 670 reviews
Rating 4 - Poor. 40 out of 670 reviews
Rating 2 - Terrible. 24 out of 670 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gabriel

Stayed 18 nights in Oct 2024

8/10 Good

Kaven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff are helpful, polite and efficient. The cleaning staff at 30/F is very nice, polite and helpful, excellent altitude.
Stayed 1 night in Nov 2024

2/10 Terrible

Philip

Stayed 3 nights in Nov 2024

8/10 Good

Mei Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really convenient location for MTR. Luxurious feel to hotel. Staff are very helpful, especially the concierges when helping us with taxis
Stayed 7 nights in Nov 2024

8/10 Good

Lorna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good: Pretty close to the Fortress Hill MTR station. Lots of dining options in the area and close to a supermarket. Hotel will hold your luggage if your flight arrives before check in or leaves after check out. Bad: The beds are pretty hard and the housekeeping schedule is very irregular. Sometimes they'll clean in the morning, sometimes as late as 4 pm.
Stayed 27 nights in Oct 2024

10/10 Excellent

Lim Chee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel looks very grand & opulent 5 minutes walk to the MTR very clean and staff efficient and polite. Would recommend to anyone visiting Hong Kong.
Stayed 4 nights in Nov 2024

10/10 Excellent

KUN HO

Stayed 2 nights in Nov 2024

8/10 Good

Kun Yi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind os small for 3 ppl in one room. Not much shopping around the area.
Stayed 6 nights in Nov 2024

6/10 Okay

Angela

Stayed 9 nights in Nov 2024

8/10 Good

Peck Loo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The location is so convenient to the nearest MTR. Nearby eateries are good.
Stayed 4 nights in Nov 2024

10/10 Excellent

Laura

Stayed 2 nights in Nov 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Catch a taxi there.
Close to MTR but no lift at that station which navies it very hard with luggage and a pram. Pool on the roof was great.
Stayed 3 nights in Oct 2024

8/10 Good

Frederick

Stayed 5 nights in Nov 2024

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaudy lobby decor, normal rooms
Nice room and we were upgraded to a harbour view, this was smaller than expected but perfectly serviceable. Pool looks lovely but we didn’t get to use it but there are peculiarities aplenty here so if you’re the kind of person that gets easily frustrated you might want to look elsewhere, the Harbour Grand over the road is much more conventional. Firstly the interior decor of the common areas is channelling Louis XIV during a fever dream. If it’s flat it’s marble if it’s anything else it’s gold unless it’s a light fixture in which case it’s a chandelier. It’s the kind of decor that even the incoming US President would probably view as gaudy. Secondly it’s difficult to find, it seems to be set within a small housing estate so you get dropped off and then end up hiking a bag along walkways and down escalators as if you’re in an episode of Taskmaster from a dystopian future. Neither of these aspects were a big deal for us but it was one of our more unconventional HK staycations.
Stayed 1 night in Nov 2024

8/10 Good

Stella

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Some improvements can be made
The room is pretty small. Housekeeping is not consistent like forgetting to replace clean cups. TV has no US news channels. Charging luggage storage fees no matter how long you stay. Other than that it is fine.
Stayed 4 nights in Nov 2024

10/10 Excellent

shengxi

Liked: Amenities
Great service, nice location
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and good location
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the property is close to everything
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice clean room at decent price
It was a pleasant surprise for us to arrive to a room (Clover City View Room) with a king bed and not a double bed as advertized. The room has everything we needed. The only down side of the room was the lack of space after we had our medium size luggage and another two smaller ones opened. However, it's HK!! With the price we paid, I have no complaint! The hotel is great.
Stayed 4 nights in Oct 2024

8/10 Good

Haolin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in good location, within 5 mins to metre station and a few mins walk to a busy street that is full of restaurants and shops. The only downside i got was the room was not being cleaned properly. We have foudn some small bugs on the first night. We did not notice it until we lay down very late at night as we were out all day. We have to request to change room at around midnight. Despite all these, the service was great, and the new room was in mich better condition. we have been moved to a new room immediately and offered 2 x free breakfast for the next day morning. Overall it was a great experience.
Stayed 2 nights in Oct 2024

8/10 Good

Stella

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is fine except the hotel charges a luggage storage fee of HK$20 per night per piece no matter how long you stay with them. This is ridiculous as we travel all over the world and this is the only one that has a fee. It is ok you have some restrictions but we stay a total of 14 days and stored 5 days one piece of luggage and we’re charged HK$100!!
Stayed 3 nights in Oct 2024

4/10 Poor

Kok

Travelled with group
Disliked: Staff & service
This is the only hotel that do not provide mineral water in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jaroslaw

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking from the hotel to the city was difficult. Need to walk through the restaurant.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tuck Sung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed six nights at this hotel. Everyday is a present day. The room cleaning staffs greets us with smiles and greetings. So as all the staff along the way till we leave the hotel. The reception and the concierge staffs are very helpful as well. I will stay here again.
Stayed 6 nights in Oct 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024