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JEN Shenzhen Qianhai By Shangri-La

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for JEN Shenzhen Qianhai By Shangri-La

Reception
STUDIO(L)
Indoor pool, outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas
Gym
STUDIO(XL)

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Breakfast available
    Breakfast available

Explore the area

Map
No. 399 Qianwan 1st Road, Qianhai, Shenzhen-Hong Kong Corp Zone, Nanshan D., Shenzhen, Guangdong, 518054
  • Xin'an Nantou Ancient City
    3 min drive
  • Yifang Center
    4 min drive
  • Shenzhen Uniwalk Qianhai
    5 min drive
  • Shenzhen (SZX-Shenzhen Intl.)
    34 min drive

Room options

View all photos for STUDIO+ Twin

Premium bedding, down duvets, individually decorated

STUDIO+ Twin

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO King

STUDIO King

STUDIO King

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(XL)

Premium bedding, down duvets, individually decorated

STUDIO(XL)

  • 48 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO(L)

STUDIO(L)

STUDIO(L)

  • 40 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for STUDIO Twin

Premium bedding, down duvets, individually decorated

STUDIO Twin

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for STUDIO+ King

STUDIO+ King

STUDIO+ King

  • 30 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

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About the area

Shenzhen

With a stay at JEN Shenzhen Qianhai By Shangri-La in Shenzhen (Nanshan), you'll be a 3-minute drive from Xin'an Nantou Ancient City and 5 minutes from Happy Coast. .This hotel is 4.1 mi (6.6 km) from Shenzhen Bay Sports Center and 4.4 mi (7.1 km) from Shekou Ferry Terminal.

What's nearby

  • Xin'an Nantou Ancient City - 3 min drive - 2.8 km
  • Yifang Center - 4 min drive - 4.1 km
  • Shenzhen University - 6 min drive - 5.5 km
  • Shekou Ferry Terminal - 7 min drive - 7.2 km
  • Window of the World - 9 min drive - 10.3 km

Getting around

  • Menghai Station - 6 min walk
  • Xili Railway Station - 9 min drive
  • Shenzhen Intl. Airport (SZX) - 34 min drive

Restaurants

  • ‪星巴克 - ‬17 min walk
  • ‪新强记港式茶餐厅 - ‬2 min drive
  • ‪兰州拉面 - ‬3 min drive
  • ‪东北烧烤城 - ‬16 min walk
  • ‪138西餐馆 - ‬17 min walk

About this property

JEN Shenzhen Qianhai By Shangri-La

Hotel with bars, near Xin'an Nantou Ancient City
JEN Shenzhen Qianhai By Shangri-La offers 369 air-conditioned accommodations, which are accessible via exterior corridors and feature bathrobes and slippers. Rooms open to lanais. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 44-inch LCD televisions come with cable channels. Bathrooms include showers, hair dryers, and children's slippers.

This Shenzhen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna.
Make yourself at home in one of the 369 air-conditioned rooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Rooms have private lanais. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature hair dryers and bathrobes.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with Asian cuisine at 开唐新派亚洲厨房, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 12 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
开唐新派亚洲厨房 - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
前海精酿 - Overlooking the garden, this brewpub specializes in American cuisine and serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
KOAN - This cocktail bar specializes in Fusion cuisine and serves dinner only. Happy hour is offered. Open daily.
开唐咖啡吧 - Overlooking the garden, this coffee shop specializes in Fusion cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HKD 90 per day)
  • Electric car charging station on site
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: HKD 150 for adults and HKD 75 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges

Restaurants on site

  • 开唐新派亚洲厨房
  • 前海精酿
  • KOAN
  • 开唐咖啡吧

Things to do

  • Indoor pool
  • Lifeguards on-site
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Coworking spaces
  • Meeting rooms - 12

Outdoors

  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 44-inch LCD TV
  • TV channels

More

  • Access via exterior corridors
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The property will be renovating from November 21 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • One of the swimming pools

Guests will have access to the following alternate facilities during the renovation:

  • Indoor pool

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HKD 260 per night
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately HKD 150 for adults and HKD 75 for children
  • Self parking fee: HKD 90 per day
  • Rollaway bed fee: HKD 260 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Jen Shenzhen Qianhai By Shangri La
JEN Shenzhen Qianhai By Shangri-La Hotel
JEN Shenzhen Qianhai By Shangri-La Shenzhen
JEN Shenzhen Qianhai By Shangri-La Hotel Shenzhen

JEN Shenzhen Qianhai By Shangri-La Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 60 out of 78 reviews" "
Rating 8 - Good. 12 out of 78 reviews" "
Rating 6 - Okay. 3 out of 78 reviews" "
Rating 4 - Poor. 1 out of 78 reviews" "
Rating 2 - Terrible. 2 out of 78 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ching On

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service
Stayed 1 night in Aug 2024

10/10 Excellent

Nicholas Yun Cheng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mahesh, Singapore

Excellent Location, Cleanliness, Calm & Quiet Surroundings
Stayed 2 nights in May 2024

10/10 Excellent

Ho Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and Cozy Hotel
Stayed 1 night in Jul 2024

6/10 Okay

Man Ting, Miami

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Hardware is good. Check in by 5 p. Room is not ready. Cleanliness is lacking. Staff need to be trained on their soft skills especially when you cater to family demographic Thanks
Stayed 1 night in Jun 2024

10/10 Excellent

Ping Lung Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yee

Stayed 1 night in Jun 2024

8/10 Good

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, nice food at 5F, good spa and massage service, with huge gym room, but the so called luke warm water in the pool was cold.
Stayed 2 nights in Jun 2024

10/10 Excellent

ADELA CHING YAN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very new, so all the amenities are new of course. The room is very clean, the view over the cargo port was nice. Staff are very friendly. They don’t provide toothbrushes, shavers etc anymore in the room due to the sustainability law in China, but you can ask them for it, they will still provide upon request. The area at Qianhai is also new, very clean and very modern. Very different from other local area of China. It’s supposed to be a newly developed area for business hubs and higher end apartments. The hotel is very close to a nice waterfront, walkable distance, nice cool breeze. There are also quite a few new malls within 10-20 mins walk. Overall I enjoyed my stay here, reasonable price. I would come back again.
Stayed 1 night in Mar 2024

10/10 Excellent

Ho Wing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Dec 2023

10/10 Excellent

Chunxia

Stayed 5 nights in Oct 2023

10/10 Excellent

Ho Yee Jaclyn

Stayed 1 night in Oct 2023

8/10 Good

Priscilla

Stayed 1 night in Jun 2023

10/10 Excellent

Ka wai Vivian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Wing Chee

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
房間偏細，有超大玻璃窗，冇咁侷促整體環境舒服。每間房間內水機，方便飲用。每層有公用空間有大型雪櫃，免費咖啡及冰塊可自取。酒店職員有禮，會主動解答客人問題。
Stayed 1 night in Aug 2024

10/10 Excellent

la

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Arman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

il-sin

Liked: Cleanliness, staff & service
good
Stayed 3 nights in Jul 2024

4/10 Poor

Lina

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
非常好！👍無論景色，服務，食物，各方面都非常好，尤其係職員，服務一流，特別係餐飲部，
Stayed 1 night in Mar 2024

10/10 Excellent

Wang Chak Ronald

Stayed 1 night in Jul 2024

8/10 Good

Kenny, Kowloon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can here the TV noise from the next room.
Stayed 2 nights in Jun 2024

8/10 Good

Wai Kit

Liked: Cleanliness, staff & service, property conditions & facilities
It takes too long for check in
Stayed 1 night in Jun 2024