Located in Horley, Russ Hill Hotel is in a rural location, within a 15-minute drive of Tilgate Park and Hawth Theatre. .This hotel is 6.7 mi (10.7 km) from K2 Crawley Leisure Center and 7.9 mi (12.8 km) from Surrey Hills.
What's nearby
Gatwick Aviation Museum - 4 min drive
Tilgate Park - 12 min drive
Hawth Theatre - 13 min drive
K2 Crawley Leisure Center - 13 min drive
Manor Royal Business Park - 16 min drive
Getting around
Ifield Station - 9 min drive
Gatwick Airport (LGW) - 17 min drive
Restaurants
McDonald's - 10 min drive
The Surrey Oaks - 7 min drive
The Plough & Attic Rooms - 6 min drive
The Flyingpan - 12 min drive
The Half Moon - 3 min drive
About this property
Russ Hill Hotel
Mediterranean hotel with a 24-hour front desk and a coffee shop
Russ Hill Hotel offers 190 accommodations with safes and coffee/tea makers. Televisions come with digital channels.
Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Horley hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided once per stay.
Make yourself at home in one of the 190 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided once per stay.
Take in the views from a garden and make use of amenities such as complimentary wireless internet access and a fireplace in the lobby.
Stop by the hotel's restaurant, Ruspers Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
English breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
Ruspers Restaurant - This buffet restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Garden Lounge Bar - This bistro serves lunch and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
On-site parking available only on request
Uncovered self parking on site (GBP 5 per day)
Food and drink
English breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.50 for adults and GBP 5.25 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Restaurants on site
Ruspers Restaurant
The Garden Lounge Bar
Family friendly
Rollaway/extra beds (surcharge)
Conveniences
Lift
Front-desk safe
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Housekeeping (once per stay)
Luggage storage
Outdoors
Garden
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 107
Step-free path to entrance
Thin carpet in public areas
Tile flooring in public areas
Wheelchair-accessible lounge
Wheelchair-accessible restaurant
Wheelchair-accessible (may have limits)
More
At least 80% of lighting from LEDs
At least 80% of food locally sourced
At least 80% organic food
Biodegradable coffee stirrers
Biodegradable drinking straws
Communal living room
Comprehensive food waste policy
Fireplace in reception
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drinks bottles
No plastic water bottles
Reusable cups only
Reusable tableware only
Smoke-free property
TV in lobby
Room amenities
Bedroom
Bed sheets
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)
Bathroom
Eco-friendly toiletries
Hairdryer
Private bathroom
Shampoo
Shower/bath combination
Soap
Toilet paper
Towels
Entertainment
42-inch TV
Digital channels
Food and drink
Coffee/tea maker
More
Desk
Eco-friendly cleaning products provided
Iron/ironing board (on request)
LED light bulbs
Safe
Water-efficient showers only
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18
Check-out
Check-out before 10:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 10.00 per night
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for English breakfast: approximately GBP 10.50 for adults and GBP 5.25 for children
Uncovered self parking fee: GBP 5 per day
Pet fee: GBP 10 per pet (varies based on length of stay)
Service animals are exempt from fees
Rollaway bed fee: GBP 10.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Russ Hill Horley
Russ Hill Hotel Horley
Hotel Russ Hill
Russ Hill Hotel Hotel
Russ Hill Hotel Horley
Russ Hill Hotel Hotel Horley
Russ Hill Hotel Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The Hotel was lovely but was given a wrong key on arrival which when I got to my room another person was in there so had to go back to reception and no apologies was given for the mix up
And then due to bad weather over night they had a power cut which I know was out of their control but when everyone was leaving and handing bk keys staff was just taking the keys without saying anything to customers which was a tad rude
Kelly
Stayed 1 night in Sep 2024
2/10 Terrible
Alan
8 Sept 2024
Disliked: Property conditions & facilities
Had no running water or electricity. No offer of refund or any provisions. Staying with 2 young children needing to be clean and not being able to even flush the toilet made it a very uncomfortable stay
This was our second stay. We’d stayed the previous weekend and decided to book in again as we were working in the area for a second weekend.
The staff here are fantastic especially the ladies on reception and the man running the bar (weekend of 15th September). So welcoming and friendly. The rooms are spotlessly clean. The two we stayed in had recently been decorated. The showers had a good supply of hot water with the showers working perfectly well.
If you’re looking for a posh, snobby hotel then don’t stay here. The Russ Hotel is a diamond in the rough and the reasonable room prices reflect this. The food in the bar is good. Great choice and very affordable. We are working in the area next year and will definitely book here again.
The Russ hotel provides good, clean, value for money. There is also a huge car park where you can book long stay parking which is obviously ideal as you are located near to Gatwick. It’s the little things that matter the most to us and if you too are looking for friendly people, a clean environment, a hot shower, tasty food and a comfortable bed all at great prices, then stay here.
Colette
Stayed 3 nights in Aug 2024
4/10 Poor
Nova
25 Aug 2024
Disliked: Room comfort
Needs improvement
Definitely not recommend for more than 1 night due to noise from planes in & out of Gatwick. Booked as had flight from Gatwick 2 days later. Stayed for 2 nights and room was not cleaned on morning after check-in. Carpet in hallways dated. Breakfast quality, poor for price….sausages dried out.
There were lots of little bugs on two of the beds and the hotel was quiet tired looking
chris
Stayed 1 night in Aug 2024
10/10 Excellent
Colette
19 Aug 2024
Liked: Cleanliness, staff & service, room comfort
Excellent value for money with kind helpful staff
We enjoyed our stay. The staff we met were really friendly. They were all very polite and helpful. Our room was small but adequate. The bathroom was great with a fantastic double size shower. Lots of hot water and nice towels. It was a little diamond in the rough. We would definitely recommend and have already booked to stay again next week.
Colette
Stayed 2 nights in Aug 2024
4/10 Poor
Sergiu
Travelled with family
17 Aug 2024
Good price, but no free WiFi or shuttle to airport
I called the hotel from the airport 5 times in 30 mins, every time phone was either not picked up, or picked up and hanged up right away.
When I got at the hotel, the free WiFi advertised on the website, was not free.
The highlight of my stay was the amazing 3 course buffet dinner for £12.50. Nice location, lots of comfortable common areas, large beautiful garden, Clean rooms, nice location for Gatwick airport. Negatives were dirty general toilet near the reception and about £10 per day additional for WIFI access in rooms but free WIFI in communal areas.
Good quality accommodation ,But our room had no opening window only a sky light
The TV Was inoperative, Tried ever remote button menus etc to no-avail.
Very accommodating even tho we had arrived at 3am as we had a cancelled flight from Manchester so had to drive to Gatwick for an alternative
MOHAMMED
Stayed 1 night in Jul 2024
8/10 Good
Paula
Travelled with partner
23 July 2024
Liked: Staff & service, amenities
The property and facilities were good, with plenty of easy parking. Food & drink reasonably priced. Staff were very friendly. HOWEVER - We had booked a double room and were given a twin, this didn't bother us too much as we were only staying 1 night. The room was hot but we had a fan. My husband fell sleep about 10.15pm and I was sat on the bed with just a towel over me watching tv when I heard a key in the door and a foreign guy (Scandinavian looking) popped his head round the door, saw me sat on the bed with just a towel over me and said 'oowww sorry, sorry, sorry' and swiftly disappeared. We were both tired so propped a chair against the door but didn't really relax until midnight when we knew check-in was over. When we went down to breakfast the next morning they didn't have our room down for breakfast. We explained what had happened during the night and the waiter went off to reception to check we had paid for breakfast and on his return explained there had been a mix-up with the rooms and we had been given the key to the wrong room at check-in. When mentioning it to reception they apologised and were going to make a note to switch our room but we said we were only staying 1 night, it was more of a security issue that 2 keys had been given out to the same room and in a case of a fire they would not have been able to account for everyone safely and our experience could've been a more terrifying experience for an older couple for family with youn children.
When we checked in it was late 11pm they gave us our room key we went to our room opened the door and there was already a couple in the room who were in bed and very shocked when we opened the door, gave them a fright!! We then had to go back to the reception to ask for another room we were given one it was a hot night the room didn’t have a window!!