Courtyard by Marriott Alexandria

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Alexandria

Terrace/patio
Lobby
Exterior
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping
  • Gym

Explore the area

Map
3830 Alexandria Mall Dr, Alexandria, LA, 71301
  • Alexandria Mall
    12 min walk
  • CHRISTUS St. Frances Cabrini Hospital
    19 min walk
  • Taco Bell
    1 min walk
  • Alexandria, LA (AEX-Alexandria Intl.)
    12 min drive

Room options

Studio Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Alexandria

When you stay at Courtyard by Marriott Alexandria in Alexandria, you'll be near the airport, within a 5-minute drive of Alexandria Mall and CHRISTUS St. Frances Cabrini Hospital. .This hotel is 1 mi (1.6 km) from Dubuis Hospital of Alexandria and 1 mi (1.7 km) from Cabrini Hospital Alexandria.

What's nearby

  • Alexandria Mall - 12 min walk
  • CHRISTUS St. Frances Cabrini Hospital - 19 min walk
  • Cabrini Hospital Alexandria - 20 min walk
  • Alexandria Zoological Park - 3 min drive
  • Rapides Parish Coliseum - 6 min drive

Getting around

  • Alexandria, LA (AEX-Alexandria Intl.) - 12 min drive

Restaurants

  • ‪Great American Cookies - ‬11 min walk
  • ‪China Bull - ‬15 min walk
  • ‪Walk-On's Sports Bistreaux - ‬12 min walk
  • ‪Wendy's - ‬12 min walk
  • ‪Sonic Drive-In - ‬15 min walk

About this property

Courtyard by Marriott Alexandria

Hotel in Alexandria with a fitness center and a 24-hour front desk
Courtyard by Marriott Alexandria offers 96 accommodations with safes and coffee/tea makers. Accommodations are furnished with twin sofa beds. 32-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Alexandria hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 96 guestrooms featuring refrigerators and microwaves. Wired and wireless internet access is complimentary, while 32-inch Smart televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Alexandria? This hotel has 925 square feet (86 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
The Bistro - This bistro specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 5.12 per day)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: USD 2-18 for adults and USD 2-18 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space (925 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height bed
  • Low-height worktop and sink
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • TV channels
  • Netflix
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 2 to 18 for adults, and USD 2 to 18 for children
  • Self parking fee: USD 5.12 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Alexandria Courtyard
Alexandria Courtyard Marriott
Courtyard Alexandria
Courtyard Marriott Alexandria
Courtyard Marriott Hotel Alexandria
Marriott Alexandria
Marriott Courtyard Alexandria
Courtyard By Marriott Alexandria Hotel Alexandria
Courtyard Marriott Alexandria Hotel
Courtyard Alexandria Pentagon South Hotel Alexandria
Alexandria Courtyard
Courtyard by Marriott Alexandria Hotel
Courtyard by Marriott Alexandria Alexandria
Courtyard by Marriott Alexandria Hotel Alexandria

Courtyard by Marriott Alexandria Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 658 reviews" "
Rating 8 - Good. 152 out of 658 reviews" "
Rating 6 - Okay. 52 out of 658 reviews" "
Rating 4 - Poor. 32 out of 658 reviews" "
Rating 2 - Terrible. 37 out of 658 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Travis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, faculties were clean and in good condition. Bed was the most uncomfortable hotel bed I’ve ever slept (or attempted to) in. Elevator was incredibly slow and cramped. But I cannot speak more highly of the staff, ALMOST made up for the uncomfortable bed.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay. The employees were wonderful! Everyone was friendly. We appreciated them all very much. Thank you!
Stayed 2 nights in Aug 2024

4/10 Poor

Edward

Travelled with family and small children
Liked: Staff & service
Alexandria is like the armpit of Louisiana. If I didnt have an elderly grandmother in Pineville I would avoid this place like the plague. The room smelled like mildew with a hint of some air freshner. The wall paper in the bathroom was peeling off. The vanity light did not work. The shower walls were dirty and the soap dispensers empty. Staff was pretty friendly and check in and out was a breeze. When I go back I will stay at the town2suite by marriot across the street.
Stayed 1 night in Sep 2024

6/10 Okay

Alexis

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The outside landscaping, along with the rest of city really needs major maintenance & the inside esp elevator carpet could really use TLC. The shower walls in room was yellow dyed, which was ick. The Amenities & customer service was excellent though. Young black guy at front desk was so nice and friendly.
Stayed 1 night in Aug 2024

2/10 Terrible

Meagan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Alan

Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Stayed 1 night in Jul 2024

2/10 Terrible

Pamela

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Swimming pool was closed due to lack of maintenance. Water was green. Housekeeping every other day. I had to empty our trash, take dirty laundry (towels) and trash to front desk for replacements. Commode never cut off even after the engineer looked at it. Was there three nights and will never use a Marriott hotel again. Was very disappointed in the service. Only one desk person tried to help. I have used Marriott and only Marriott for years and years. So disappointing and after paying over $600.00 for three nights, will not be staying with you again. Goodbye Marriott.
Stayed 3 nights in Jul 2024

8/10 Good

Barry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay over night!
Stayed 1 night in Jul 2024

10/10 Excellent

Ivory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jimmy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My room was the wrong one. I had to change rooms 4 times before they got it right.
Stayed 1 night in Jul 2024

10/10 Excellent

Shamus

Stayed 1 night in Jul 2024

8/10 Good

Gregory

Stayed 3 nights in Jul 2024

8/10 Good

Cindy

Room was clean. Beds were comfortable. Had to go to desk to get toilet paper. Had no cream or sugar in room for coffee.
Stayed 1 night in Jul 2024

4/10 Poor

Summer

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bathroom had hair on the floor and urine on the toilet. The water was lukewarm during my shower and the tub was clogged up so the water wasn’t draining during the shower.
Stayed 1 night in Jul 2024

10/10 Excellent

Micah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendliest place!
It was a quick one night stay but it was comfortable and clean. The staff was amazing. I was floored by how kind everyone was and they treat you like they have known you for years. Both the manager and assistant manager were so nice. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Stayed 1 night in Jun 2024

4/10 Poor

Anita

Travelled with family and small children
Disliked: Property conditions & facilities
Nothiung
Stayed 1 night in Jun 2024

6/10 Okay

Shelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tried to check in prior to arriving through the app but it would not work. Also on the morning of departure,there was no breakfast,which was supposed to be included with the room.Front desk stated that the cook was pregnant & wasn’t feeling it today so she didn’t come . Therefore we had to go eat elsewhere…also had to ask for more towels,only 2 were in the room
Stayed 1 night in Jun 2024

6/10 Okay

Amanda

Travelled with family
Liked: Staff & service
The bathroom was not clean. The shower curtain inner liner was dirty and moldy. Found clumps of hair on our clean towels when unfolded and beds were extremely hard with tiny pillows. Thankfully only stayed one night. Disappointed from other hotels we have stayed in by Courtyard.
Stayed 1 night in Jun 2024

10/10 Excellent

Mesheial

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In and out was smoothly completed by the very friendliest people! Disappointed that the Bistro was out of a lot of choices for dining but hey that means they were busy! Should we have to go back we will definitely stay there!
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at check in was very upbeat and happy to to see each customer.
Stayed 1 night in May 2024

10/10 Excellent

Shari

Stayed 1 night in May 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel and Staff Great, Watch out for hidden fees
I have never stay at a Courtyard Marriot before because the prices have always been too high for baseball tournaments and other personal travel. Hotel and staff very nice and clean. No problem there. The problem I have is what you pay for. Granted we had a very discounted price because I used basically Hotel.com points. Checked in no problem. Informed that there was a 4.95 parking service fee, no free breakfast we could buy a la carte. Coffee to buy from Starbucks in hotel. Had to work we did have free wifi but we could get enhanced for an additional 4.95. Swiped my card for incidentals (not out of ordinary). Made me wonder if I would be charged if I asked for additional towels or other items. Also, made me concerned whether I would be charged for the coffee in the room. Like I said, nothing wrong with hotel or staff. Very clean and friendly. Would not stay at another Courtyard if this is the common practice of their company. We are talking about Alexandria, Louisiana not a larger city like New Orleans or Dallas. Do better Courtyard…I can get a free meal at other hotels and maybe a cup of coffee with a smiling staff and clean hotel. Also, by the way, checked out at 11:30. Starbucks is closed…
Stayed 1 night in May 2024

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Apr 2024