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Hotel Luzernerhof

4.0 star property

Photo gallery for Hotel Luzernerhof

Interior
In-room safe, free WiFi, bed sheets
Point of interest
Lounge
Bar (on property)

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Alpenstrasse 3, Lucerne, 6004
  • Lion Monument
    ‪5 min walk‬
  • Chapel Bridge
    ‪8 min walk‬
  • KKL Lucerne
    ‪9 min walk‬
  • Zürich (ZRH)
    ‪64 min drive‬

Room options

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Single Room

Single Room

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

  • 15 sq m
  • Sleeps 2
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

  • 15 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Classic Penthouse

Classic Penthouse

Classic Penthouse

  • 70 sq m
  • Lake view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Similar properties

In-room safe, desk, free WiFi, bed sheets

ibis Styles Luzern

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.0 out of 5, Very good, (850)
The price is AU$396
for 1 room
includes taxes & fees
15 Apr - 16 Apr
ibis Styles Luzern

About the area

Lucerne

Hotel Luzernerhof is in the heart of Lucerne, within a 5-minute walk of Bourbaki Panorama and Lion Monument. .This hotel is 0.5 mi (0.8 km) from KKL Lucerne and 0.6 mi (1 km) from Chapel Bridge.

What's nearby

  • Lion Monument - 5 min walk - 0.5 km
  • Lucerne Town Hall - 8 min walk - 0.7 km
  • Chapel Bridge - 8 min walk - 0.7 km
  • KKL Lucerne - 9 min walk - 0.8 km
  • Swiss Transportation Museum - 3 min drive - 2.1 km

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • EuroAirport Airport (BSL) - 67 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Barbatti - ‬1 min walk
  • ‪Kanchi indian cuisine - ‬2 min walk
  • ‪Vesper - ‬2 min walk

About this property

Hotel Luzernerhof

Boardwalk/promenade hotel with a 24-hour front desk and a bar
Hotel Luzernerhof offers 64 accommodations with espresso makers and safes. 28-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 64 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
Quench your thirst with your favorite drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Regina Bar - Onsite bar. Open daily.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (CHF 30 per day)
  • Onsite parking available only on request

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 15 for children
  • A bar/lounge

Restaurants on site

  • Regina Bar

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Espresso maker

More

  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per night
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.1 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.8 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately CHF 20 for adults and CHF 15 for children
  • Nearby parking fee: CHF 30 per day (328 ft away)
  • Pet fee: CHF 20 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash

We should mention

Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Luzernerhof Lucerne
Hotel Luzernerhof
Luzernerhof Lucerne
Luzernerhof
Luzernerhof Hotel Lucerne
Hotel Luzernerhof Hotel
Hotel Luzernerhof Lucerne
Hotel Luzernerhof Hotel Lucerne

Hotel Luzernerhof Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 246 out of 588 reviews
Rating 8 - Good. 218 out of 588 reviews
Rating 6 - Okay. 77 out of 588 reviews
Rating 4 - Poor. 29 out of 588 reviews
Rating 2 - Terrible. 18 out of 588 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

robin

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Smell of cigarette smoke everywhere
The entire hotel stinks of cigarette smoke from the bar/smokers lounge in the lobby area. As a non-smoker, this is almost unbearable. It's disgusting. Will not stay there again.
Stayed 1 night in Dec 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for all things Lucerne
Walking distance from train station. Located in a very accessible area of Lucerne. The room was quite large and very comfortable. Lucerne is an extremely walkable city. As a city though, it did not feel like one. This hotel has a bus stop right outside the doors. I will definitely recommend this hotel to anyone going to Lucerne.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stark

Travelled with partner
Liked: Amenities
Very close to the shopping and restaurants. The room was wonderful and the breakfast was a great way to start each day.
Stayed 2 nights in Dec 2024

6/10 Okay

Jackie-Yibin

Travelled with partner
Liked: Amenities, property conditions & facilities
The location of the hotel was very good - easy walk to the old town, train station and Lion Monument… also good that the room comes with a coffee machine, good for having something hot when need it. The hotel service was mediocre, we had to ask for new coffee supplies and transport pass. We mentioned to a lady at front that there was no service, she noted that we had mentioned it the previous evening but didn’t give any acknowledgement- such as an explanation or an apology. It was also a bit tricky to log on to wifi - had to provide a credit card or a phone number for code. Since we have an international number, it didn’t work for us but to give a CC. Without charge though.
Stayed 3 nights in Dec 2024

2/10 Terrible

Roxann

Disliked: Staff & service, room comfort
Terrible hotel
It was so hard we had to check out and go to a different hotel because it hurt our backs. No mini fridge to keep drinks or food in no toiletries left in the bathroom.
Stayed 2 nights in Dec 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, perfect location
This was a lovely hotel right in the middle of Old Town Lucerne. Everything we wanted and needed was within walking distance, including the train station. The hotel was clean and modern. The front desk staff was extremely helpful. The hotel provided us free access to public transportation. What a nice bonus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aaron

Stayed 2 nights in Nov 2024

10/10 Excellent

Ana fernanda quinones

Stayed 1 night in Nov 2024

10/10 Excellent

Elsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location.!! Walkable area
Stayed 1 night in Dec 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Left car in Migros parking lot and paid daily fee at hotel desk, much cheaper. Room was rather small but nice and the bathroom was lovely. Wonderful reception desk staff. Would stay here again.
Stayed 2 nights in Dec 2024

6/10 Okay

Meredith

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Nov 2024

6/10 Okay

Verified traveller

Disliked: Staff & service
Hotel services need improvement on hospitality
Morning breakfast service was terrible, server needs improvement on hospitality and politeness to guests.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Zealand solo traveler
Good clean and central hotel. Employees were very helpful and friendly. Would definitely recommend to all travelers.
Stayed 2 nights in Nov 2024

8/10 Good

Narissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked room for one night, check in was quick, efficient and staff was friendly. it was room number 500 with a view. Room was Clean and suited for one person. There was basic toiletries (towels, toilet paper,), also had a tea / coffee table. Room was basic but good enough for one night. Only negative was corridors had a smoky smell but once you enter room you don’t get that smell. Also, on check out I was able to leave my luggage to go sightsee and was able to return to collect it.
Stayed 1 night in Nov 2024

10/10 Excellent

Rene

Stayed 1 night in Jul 2024

10/10 Excellent

Natalia

Stayed 2 nights in Oct 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Clean.
Stayed 1 night in Nov 2024

8/10 Good

Janet

Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Salem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was small but well laid out and functional. Good location.
Stayed 1 night in Nov 2024

10/10 Excellent

Sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional and helpful staff. The room is clean and comfortable. It is in a very central location, but also convenient if you have to drive north. Just a little noisy because of the traffic
Stayed 1 night in Nov 2024

8/10 Good

Pinky

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very conveniently located if you are a tourist with Swiss Pass. Train station is less than 10 mins walk and schedules are on the dot! Shopping places are waking distance too! Safe area!
Stayed 1 night in Oct 2024

6/10 Okay

HASAN

Liked: Cleanliness
Most of the staff were nice. One of the front desk worker was very rude. She worked late evening hours last night ( 11/12/24).
Stayed 3 nights in Nov 2024

10/10 Excellent

ellen

Stayed 1 night in Nov 2024