Aloft Houston by the Galleria

3.0 star property

Photo gallery for Aloft Houston by the Galleria

Indoor pool, pool loungers
Cocktail bar
Restaurant
Fireplace
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Bar
  • Breakfast available
  • Pool
  • Parking available
  • Housekeeping

Explore the area

Map
5415 Westheimer Road, Houston, TX, 77056
  • The Galleria
    ‪8 min walk‬
  • Lakewood Church
    ‪5 min drive‬
  • MD Anderson Cancer Center
    ‪10 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪41 min drive‬

Room options

aloft, Room, 2 Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

aloft, Room, 2 Queen Beds

  • 29.2 sq m
  • Sleeps 4
  • 2 Queen Beds

aloft, Room, 1 King Bed

  • 26.3 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Houston

With a stay at Aloft Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This hotel is 6.9 mi (11.1 km) from MD Anderson Cancer Center and 7.1 mi (11.4 km) from NRG Stadium.

What's nearby

  • The Galleria - 8 min walk - 0.7 km
  • Schlumberger Headquarters - 18 min walk - 1.6 km
  • Lakewood Church - 5 min drive - 5.0 km
  • Rice University - 8 min drive - 8.7 km
  • MD Anderson Cancer Center - 10 min drive - 11.1 km

Getting around

  • Wheeler Station - 8 min drive
  • Houston Station - 19 min drive
  • George Bush Intercontinental Airport (IAH) - 41 min drive

Restaurants

  • ‪Daily Grill - ‬9 min walk
  • ‪Whataburger - ‬10 min walk
  • ‪Kolache Factory - ‬7 min walk
  • ‪Blanco Tacos + Tequila - ‬9 min walk
  • ‪51 Fifteen Restaurant and Lounge - ‬9 min walk

About this property

Aloft Houston by the Galleria

Hotel with a 24-hour fitness center, steps from Westheimer Rd
Aloft Houston by the Galleria offers 152 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium digital channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 152 guestrooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Planning an event in Houston? This hotel has 495 square feet (46 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
W xyz bar - This cocktail bar specializes in Regional cuisine and serves light fare only.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (USD 25 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6 AM to 10 AM for a fee: USD 5.50 to 14 for adults and USD 5.50 to 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • w xyz bar

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 495 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift (44 centimetre wide door)
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (40 centimetre high)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.5 to 14.00 for adults, and USD 5.50 to 14.00 for children
  • Self parking fee: USD 25 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Hotel Houston Galleria
Aloft Houston Galleria
Aloft Houston By The Galleria Hotel Houston
Aloft Houston Galleria Hotel
Aloft Galleria Hotel
Aloft Galleria
Aloft Houston by the Galleria Hotel
Aloft Houston by the Galleria Houston
Aloft Houston by the Galleria Hotel Houston
Aloft Houston by the Galleria a Marriott Hotel

Aloft Houston by the Galleria Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1001 reviews
Rating 8 - Good. 211 out of 1001 reviews
Rating 6 - Okay. 161 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Renika

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The lamp was broken. There were no extra blankets in the room. There was only a small bar of soap and no body wash. I had to go find someone to come to the front desk after waiting 20 minutes. It was not the experience I expected at all.
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay away

Horrible, horrible, horrible! I had to switch rooms 3 times due to all the issues at the hotel. HVAC unit not working. Debilitating rooms, shower floor paint coming off the tiles, mattresses sunken in and worn out. TV’s not working
Stayed 2 nights in Jan 2025

10/10 Excellent

Janyka, Minneapolis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect Only thing I didn’t like their we had to pay $25 a day to park that’s kind of steep.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vernon

Liked: Cleanliness, amenities
Great service
Stayed 1 night in Jan 2025

2/10 Terrible

Jayla

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

YSONJI

Liked: Staff & service, room comfort

Mediocre

It was ok. Easy check in and out. But the hotel look like it just had renovations that wasn't that Great.
Stayed 1 night in Dec 2024

4/10 Poor

Alfonso

Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Stayed 8 nights in Dec 2024

10/10 Excellent

Joshua

Stayed 4 nights in Dec 2024

6/10 Okay

Francis

Travelled with family
Liked: Staff & service, room comfort
A water link and repairs were being fixed.
Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Stayed 1 night in Dec 2024

4/10 Poor

YUHAN

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Fire alarm showed false alarm for the whole night. I had to change the room. In addition, house keeping are extremely noisy and talking all the time starting from 8am. And the rooms are noisy too, I can hear what next room said.
Stayed 6 nights in Dec 2024

4/10 Poor

Doria

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Bart

Stayed 1 night in Dec 2024

10/10 Excellent

Itoro

Liked: Amenities, property conditions & facilities
Very decent
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every member of the staff at this location was amazing during my weekend day. Being that I’m one of those people that once I find something I like, I stick to it,I definitely will be back here on my next trip to Houston.
Stayed 2 nights in Dec 2024

4/10 Poor

victor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Don't Stay Here.

Do not stay here. This hotel is in terrible condition and completely falling apart. The front desk staff is polite and helpful. But they deserve a better desk to work from than that aging slab of whatever they're forced to use now. The rooms aren't much better. There's some slippery film or some kind of lubicrated substance on the wooden floors in my room and I don't recommend walking barefoot. The desk chair (see photos) is HORRIBLE. The plastic has fallen off the arm rests and you'll scratch your skin on them. And I won't speculate on what stained the seat. Oh yea... check out the side table (see photos). Completely rotting away. The TV remote barely works. The AC sounds like it belongs in Nascar engine. The toilet refuses to flush without a healthy dose of wishful thinking. I've been staying at Aloft Hotels for years. But this level of disrespect to guests is unacceptable. UPGRADE AND RENOVATE THIS HOTEL! On the positive, the staff is on point. And there was breakfast available on a holiday so that was good and pretty tasty too. In the meantime, travelers... avoid this place.
Stayed 1 night in Dec 2024

6/10 Okay

Rachel

Travelled with family
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ariella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Neil

Stayed 1 night in Dec 2024

6/10 Okay

Kendra

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Dec 2024

10/10 Excellent

Michelle

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

Dequan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not very clean! Seem very old and outdated.
Stayed 2 nights in Dec 2024