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Aloft Houston Downtown

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aloft Houston Downtown

Terrace/patio
Outdoor pool, open 7:00 AM to 11:00 PM, pool loungers
Exterior
Pillow-top beds, in-room safe, desk, iron/ironing board
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry

Explore the area

Map
820 Fannin Street, Houston, TX, 77002
  • House of Blues Houston
    6 min walk
  • Discovery Green
    7 min walk
  • Jesse H. Jones Hall
    8 min walk
  • Houston, TX (HOU-William P. Hobby)
    30 min drive

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

Pillow-top beds, in-room safe, desk, iron/ironing board

aloft, Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds (Hearing Accessible)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Pillow-top beds, in-room safe, desk, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge
Club Quarters Hotel Downtown, Houston
Pet-friendly
Free WiFi
Restaurant
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4.1 out of 5, Very good, (3073)
The price is AU$174
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Club Quarters Hotel Downtown, Houston

About the area

Houston

Located in Houston (Downtown Houston), Aloft Houston Downtown is within a 15-minute walk of Minute Maid Park and Toyota Center. .This hotel is 0.7 mi (1.2 km) from George R. Brown Convention Center and 0.7 mi (1.2 km) from Downtown Aquarium.

What's nearby

  • Discovery Green - 7 min walk - 0.6 km
  • Minute Maid Park - 10 min walk - 0.9 km
  • Toyota Center - 13 min walk - 1.2 km
  • Downtown Aquarium - 14 min walk - 1.2 km
  • George R. Brown Convention Center - 14 min walk - 1.2 km

Getting around

  • Central Station Rusk - 1 min walk
  • Houston Station - 7 min drive
  • Houston William Hobby Airport (HOU) - 30 min drive

Restaurants

  • ‪Flying Saucer Draught Emporium - ‬3 min walk
  • ‪Z On 23 - ‬2 min walk
  • ‪Luchi & Joey's - ‬1 min drive
  • ‪Morton's The Steakhouse - ‬1 min drive
  • ‪Mayuri Express Downtown - ‬1 min drive

About this property

Aloft Houston Downtown

Hotel with a 24-hour fitness center, a short walk to Minute Maid Park
Aloft Houston Downtown offers 168 accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. 43-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 168 guestrooms featuring LED televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of Aloft Houston Downtown, or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events.
Continental breakfasts are available for a surcharge and are served each morning.
W XYZ bar - This bar serves dinner and light fare.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 50 per day; includes in/out privileges)

Food and drink

  • Continental breakfast available for a fee daily: USD 10 for adults and USD 10 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • W XYZ bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • In-room accessibility
  • Lever door handles
  • Low-height worktop and sink
  • Lowered worktop and sink height (centimetres): 91
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (centimetres): 91

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow-top mattress

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 43-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
The following facilities are closed on Friday and Saturday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per day, plus a one-time cleaning fee of USD 50.00
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • 0.75 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 for adults and USD 10 for children
  • Valet parking fee: USD 50 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per day plus USD 50.00 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Aloft Houston Downtown Hotel
Aloft Houston By The Galleria Hotel
Aloft Houston Downtown Hotel
Aloft Houston Downtown Houston
Aloft Houston Downtown Hotel Houston
Aloft Houston Downtown a Marriott Hotel

Aloft Houston Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 455 out of 1001 reviews" "
Rating 8 - Good. 238 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 92 out of 1001 reviews" "
Rating 2 - Terrible. 100 out of 1001 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Alexus

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Eric

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Overall terrible property don’t stay here if you can’t avoid it
Stayed 1 night in Aug 2024

2/10 Terrible

Charlotte

Travelled with group
Disliked: Cleanliness, staff & service
Very disappointing stay!
Upon trying to check in, their software was down & after a couple of hours, they manually checked us in with pen & paper. We checked in on Friday & checked out on Monday. We never received a room key & had to be escorted to our room each time. The air conditioning wasn’t working properly & had to get up several times during the night to start the a/c. We were never offered clean towels. Only one time did we have hot water in shower. The pool wasn’t open & bar wasn’t open. I can say though that the people at the front desk were very kind, as I know they had no control over it. We were told upon checking out that we should get refund or points but haven’t heard from anyone!
Stayed 3 nights in Aug 2024

6/10 Okay

rebeca

Stayed 2 nights in Jul 2024

2/10 Terrible

Jasmine

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn’t have a proper check in never received a room key had to be walked to room and let in hotel by staff everytime we left room was not cleaned the whole stay my friends room was cancelled so we had to be cramped up in one room over all the worst experience ever and no accommodation was made staff was not trying to make you feel better just kept saying there nothing they can do
Stayed 3 nights in Aug 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Teneen

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
A nightmare at Aloft
The hotel gave us a room on the 5th floor the widow was facing a brick wall 👀👀 There was a painting on the wall that fell off in the middle of the night scared me to death. The elevator stopped working and the computer system shut down and they have no idea when the home will come off my card.
Stayed 4 nights in Jul 2024

8/10 Good

Jasmina

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

brandi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inside was nice, the air conditioning in the room didn’t cool the room as it should’ve. The lobby’s were cooler than our room. Other than that I would stay here again
Stayed 2 nights in Aug 2024

6/10 Okay

Chris

Travelled with partner
Liked: Cleanliness
The room was great but the other facilities were average. There were huge difficulties finding a park to wait for valet. There was only 1 valet and he was run off his feet.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Francisco

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently near stadiums
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Horrible place
Super late check in past 3:00 pm, lots of maintenance issues with the room, the restroom door was full of urine. Horrible place!
Stayed 1 night in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in Houston.
Stayed 1 night in Jul 2024

10/10 Excellent

Kiandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Melissq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Elevator not working!!
I booked for 2 nights but stayed for one night. When we checked in the elevator was working. We left for dinner and the elevator was not working. Our room was on the 7th floor and we had to use the stairs. Not to mention my daughter hurt her foot so it was uncomfortable for her. The room did not have washcloths only hand towels & dry-off towels. The deadbolt on the door wasn’t working properly. The A/C didn’t cool as much as it should.
Stayed 2 nights in Jul 2024

8/10 Good

John Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. I’ll be back!
Stayed 2 nights in Jul 2024

6/10 Okay

Selinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I had to wait 30 minutes when at check in. Room wasn’t available.
Stayed 1 night in Jul 2024

8/10 Good

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosalind

Liked: Cleanliness, staff & service, property conditions & facilities
I was by the stairway and people in and out all night to smoke in the stairwell
Stayed 1 night in Jul 2024

6/10 Okay

Jesus

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
We stayed in July for a single night to catch a Houston Astros game. This hotel is a great spot for this reason, as Minute Maid Park is around the corner. My main concern for the low review was cleanliness. Our sheets and bed were covered in small bits of hair, resembling that of beard sheddings. Our sheets also contained a small pink-brown-hued spot. We only noticed this right before bed, upon our return from the game and late dinner (we never touched or sat on the bed when we first checked in, as we quickly changed and left for Minute Maid Park). We called the front desk (~1:00 AM), requesting a change of sheets. The employee mentioned that "they were the only one there, and to please be patient" as they were balancing all sorts of requests. After 30 minutes of no action, I decided to head downstairs myself to ask this request in person. The front desk person was there, loitering in the back office. Upon seeing me, I asked about my room's request. The employee seemed flustered and slightly surprised as if they had possibly forgotten. They quickly scrambled to a side room, left of the elevators, where they then handed me clean sheets and clean covers. Overall, for this reason, my stay was mostly poor. If you do stay here, I recommend you take a good look around your room and complain if you find anything not to your standards.
Stayed 1 night in Jul 2024

10/10 Excellent

Norhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2024