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Best Western Plus Northwest Inn & Suites

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Northwest Inn & Suites

Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Outdoor pool, pool umbrellas
Exterior
Property amenity

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
11611 Northwest Fwy, Houston, TX, 77092
  • Karbach Brewing
    2 min drive
  • The Heights Theater
    8 min drive
  • Memorial Park
    8 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Jetted Tub

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Jetted Tub

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior
Sheraton Houston Brookhollow Hotel
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The price is AU$168
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includes taxes & fees
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About the area

Houston

With a stay at Best Western Plus Northwest Inn & Suites in Houston (US 290), you'll be within a 15-minute drive of Westheimer Rd and Memorial City Mall. .This hotel is 11.2 mi (18 km) from Minute Maid Park and 11.6 mi (18.7 km) from Toyota Center.

What's nearby

  • Karbach Brewing - 2 min drive - 2.8 km
  • Memorial Park - 8 min drive - 7.7 km
  • Memorial City Mall - 11 min drive - 12.0 km
  • CityCentre - 12 min drive - 13.6 km
  • Toyota Center - 16 min drive - 18.8 km

Getting around

  • Northline Transit Center/HCC Station - 10 min drive
  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 27 min drive

Restaurants

  • ‪Starbucks - ‬16 min walk
  • ‪China Border Restaurant - ‬13 min walk
  • ‪Olive Garden - ‬17 min walk
  • ‪Chipotle Mexican Grill - ‬13 min walk
  • ‪NJ's - ‬17 min walk

About this property

Best Western Plus Northwest Inn & Suites

Houston hotel in US 290 with free breakfast and a 24-hour fitness center
Best Western Plus Northwest Inn & Suites offers 60 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 60 guestrooms featuring refrigerators and LCD televisions. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Grab a bite from the snack bar/deli serving guests of Best Western Plus Northwest Inn & Suites. A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Houston? This hotel has 884 square feet (80 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (884 square feet)
  • A meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Property is also known as

Best Western Northwest
Best Western Northwest Inn
Best Western Plus Northwest
Best Western Plus Northwest Inn
Best Western Northwest Hotel
Houston Best Western
Best Western Houston
Best Western Plus Northwest Inn Suites
Best Plus Northwest & Suites
Best Western Plus Northwest Inn & Suites Hotel
Best Western Plus Northwest Inn & Suites Houston
Best Western Plus Northwest Inn & Suites Hotel Houston

Best Western Plus Northwest Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 284 out of 696 reviews" "
Rating 8 - Good. 221 out of 696 reviews" "
Rating 6 - Okay. 104 out of 696 reviews" "
Rating 4 - Poor. 40 out of 696 reviews" "
Rating 2 - Terrible. 47 out of 696 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Frederick

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Gabriel Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good, but i can't turn off the air condicion
Stayed 2 nights in Aug 2024

10/10 Excellent

Gabriel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel para descanzar.
Excelente hotel. Lo recomiendo.
Stayed 1 night in Aug 2024

6/10 Okay

Theresa, Greenbelt

Travelled with family
Liked: Amenities
Disliked: Staff & service
Maintenance did not coming clean up our room after we requested room service for a couple days but overall not too bad they had complimentary breakfast
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Belinda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jenna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

LaToya

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sorry Staff
I was not able to check in due to the hotel being over sold. The front desk staff are extremely rude and act as if they do not comprehend basic English. The staff is extremely confrontational and simply rude.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose Felipe

Stayed 1 night in Jul 2024

6/10 Okay

Tim

Okay hotel; bad showers.
The hotel was okay…standard fare, except for the shower. Despite a notice instructing guests how to use the shower, ours did not work. The setup was totally different than the instructions and water barely came out as a dribble. Unfortunately, we didn’t discover it till the morning when it was too late to do anything about it.
Stayed 1 night in Jun 2024

6/10 Okay

Diana

Too noisy at night. No curtain to cover window at night. Bathtub too slippery:
Stayed 1 night in Jun 2024

10/10 Excellent

Rosie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our stay was great! The front desk clerks and breakfast staff were very friendly and helpful.
Stayed 1 night in Jun 2024

2/10 Terrible

La Toya

Stayed 1 night in May 2024

2/10 Terrible

Tori

Disliked: Staff & service
The guy at the front desk was rude
Stayed 2 nights in May 2024

4/10 Poor

PAUL

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tired looking room and limited breakfast.
The room had a damaged front door and damaged bathroom door. The whole room was shabby looking. The bath was old and stained and so was the fridge. The room wasn’t serviced and we had to ask for clean towels, the cleaners had left so the receptionist brought the towels but wouldn’t take the dirty ones. Breakfast was very limited and there were no nearby restaurants for evening meals.
Stayed 2 nights in May 2024

8/10 Good

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I just check in a few hours ago but, everything has been easy and clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Christopher

Stayed 1 night in Apr 2024

4/10 Poor

David

Travelled with family
Disliked: Cleanliness, property conditions & facilities
The first room smelled of mold and the carpet by the exterior wall was wet. The staff moved us into the room across the hall.
Stayed 1 night in Jan 2024

6/10 Okay

Maranda

Travelled with group
Disliked: Property conditions & facilities
It was alright and comfortable.
Stayed 2 nights in Mar 2024

8/10 Good

Eunice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 4 nights in Mar 2024

6/10 Okay

Nevelyn

Business traveller
Liked: Cleanliness, staff & service, room comfort
Spring break
The rooms were nice and the beds comfortable. Breakfast was nothing special but it was filling at the time(I am not a big breakfast person) The waffle machine didn't work. The elevator doors got stuck a couple of times but no one panicked !! We were in the room when a storm rolled in so the electricity went out so all was good.
Stayed 3 nights in Mar 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet.
Stayed 2 nights in Mar 2024

2/10 Terrible

Emily

Disliked: Cleanliness, staff & service, property conditions & facilities
No one cleaned our room, there wasn’t any towels
Stayed 5 nights in Mar 2024

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was quick and easy process. Nice people.
Stayed 3 nights in Mar 2024