Courtyard by Marriott Houston Brookhollow

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Houston Brookhollow

Outdoor pool, open 7:00 AM to 10:00 PM, pool umbrellas, pool loungers
BBQ/picnic area
Room, 2 Double Beds (Hearing Accessible)
Breakfast, dinner served; American cuisine, pool views
Daily full breakfast for a fee

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
2504 North Loop West, Houston, TX, 77092
  • Karbach Brewing
    2 min drive
  • Memorial Hermann Greater Heights Hospital
    3 min drive
  • The Heights Theater
    5 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    34 min drive

Room options

Room, 2 Double Beds, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Hearing Accessible)

  • 28.0 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Hearing Accessible)

  • 28.0 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Houston

Located in Houston (Lazybrook/Timbergrove), Courtyard by Marriott Houston Brookhollow is within a 15-minute drive of Downtown Aquarium and CityCentre. .This hotel is 8.7 mi (14 km) from Minute Maid Park and 9.2 mi (14.7 km) from Toyota Center.

What's nearby

  • Downtown Aquarium - 11 min drive
  • Minute Maid Park - 11 min drive
  • Toyota Center - 12 min drive
  • George R. Brown Convention Center - 13 min drive
  • MD Anderson Cancer Center - 15 min drive

Getting around

  • Cavalcade Station - 7 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 41 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬18 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪McDonald's - ‬19 min walk
  • ‪Cheba Hut "Toasted" Subs - ‬16 min walk
  • ‪The Halal Guys - ‬18 min walk

About this property

Courtyard by Marriott Houston Brookhollow

Hotel with free parking, in the vicinity of Downtown Aquarium
Courtyard by Marriott Houston Brookhollow offers 197 air-conditioned accommodations with coffee/tea makers and hair dryers. LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 197 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and wedding services.
Satisfy your appetite with American cuisine at The Bistro, a bistro which features a bar/lounge and a pool view. Dining is also available at the coffee shop/cafe. Full breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 468 square feet (43 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
The Bistro - Overlooking the pool, this bistro specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 5.00-15.00 for adults and USD 5.00-10.00 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • The Bistro

Things to do

  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Free cots/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (468 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in shower
  • Shower grab bar height (centimetres): 91
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00
  • 0.53 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 5.00 to 15.00 for adults, and USD 5.00 to 10.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The seasonal pool will be open from December to December
Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Courtyard Marriott Houston Brookhollow Hotel
Courtyard Marriott Brookhollow Hotel
Courtyard Marriott Houston Brookhollow
Courtyard Marriott Brookhollow
Courtyard By Marriott Houston Brookhollow Hotel Houston
Courtyard by Marriott Houston Brookhollow Hotel
Courtyard by Marriott Houston Brookhollow Houston
Courtyard by Marriott Houston Brookhollow Hotel Houston

Courtyard by Marriott Houston Brookhollow Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1000 reviews" "
Rating 8 - Good. 293 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 52 out of 1000 reviews" "
Rating 2 - Terrible. 55 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Raymond

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family event
The reason for my stay was a family event. Very easy check in and great and friendly staff. The rooms were clean and comfortable beds.
Stayed 1 night in Aug 2024

6/10 Okay

Leonardo

Travelled with family
Disliked: Staff & service
Keep your vehicle hidden in a spot where nothing will be stolen or broken into
Stayed 1 night in Sep 2024

10/10 Excellent

Diane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The desk clerk was amazing and helped us rebook for 2 more nights! The hotel was clean and service friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Luis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Irfan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a pleasant stay.
Stayed 1 night in Aug 2024

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near nrg and Minute Maid
Stayed 1 night in Aug 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Annika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

6/10 Okay

Becky

Liked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great but I probably would not go walking around in the dark at night in the area surrounding the hotel.
Stayed 1 night in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay review
Our stay was good except for a couple of items. There was no room cleaning during our stay. We had to get towels from front desk daily. The tub didn't drain well, and the TV had several vertical lines running through it. Other than those above mentioned items, our stay washood
Stayed 2 nights in Aug 2024

8/10 Good

Judy R

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy Camper
I booked a room here when the AC randomly went out at home, and it was near work. I did book a small staycation here back in 2020, so knowing the hotel was also a factor. The staff were all very friendly and helpful, and check in was easy. My room was clean and had plenty of towels, and the water pressure in the shower was perfect. I have no complaints, and I would happily stay here again in the future.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Professionally Inept Staff
Worst customer service experience ever (and I’m a relatively frequent traveler). The woman who was the on-site manager had very limited professionalism and spoke disparagingly to me just because I asked for a third trash bag to empty our food-related waste (she gave me 2 small bags. The small waste bin in our room was full and we didn’t want to leave the room untidy because of the additional trash.) No microwave. The refrigerator couldn’t even fit 2 small-sized to-go plates with 3 bottles of water. Except you’re comfortable with being treated very poorly, I don’t recommend this place!
Stayed 2 nights in Aug 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing from the time of check in to check out. Thank you for the hospitality
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

David

Booked a King..it WAS a king but was a handicap accessible room...don't need that and didn't like it. Wifi was TERRIBLE...attempted to upgrade, front desk said I needed to call an 800...wasn't worth it. NEVER able to access the upgrade, charged for it on the bill anyway.
Stayed 1 night in Jul 2024

10/10 Excellent

Danet

Liked: Cleanliness, property conditions & facilities
As soon as I arrived, Gilbert greeted me with a great smile and charisma which made my stay even more pleasant.
Stayed 1 night in Jul 2024

4/10 Poor

Toriano

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Patrick

Business traveller
Liked: Room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Javier, Miami

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worse experience I have ever had with a Marriott hotel, the staff was not courteous in customer service, the room was dirty and smell, the internet was mostly trashed and they didn’t have any response to a solution. In general not expected for a Marriott
Stayed 3 nights in Jul 2024