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Crowne Plaza Houston Med Ctr-Galleria Area by IHG

3.5 star property

Photo gallery for Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Standard Room, 2 Queen Beds
Junior Suite, 1 King Bed
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers
Exterior
Outdoor pool, open 9:00 AM to 10:00 PM, pool loungers

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Parking available
  • Pool
  • Housekeeping

Explore the area

Map
2712 Southwest Fwy, Houston, TX, 77098
  • Houston Zoo
    ‪6 min drive‬
  • MD Anderson Cancer Center
    ‪7 min drive‬
  • Toyota Center
    ‪7 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪40 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room

  • 40 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Worklife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed (Worklife)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (WorkLife)

Premium bedding, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds (WorkLife)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

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Meeting facility

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  • Free WiFi
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3.9 out of 5, Good, (1004)
The price is AU$281
for 1 room
includes taxes & fees
7 May - 8 May
DoubleTree by Hilton Hotel Houston - Greenway Plaza

About the area

Houston

A stay at Crowne Plaza Houston Med Ctr-Galleria Area by IHG places you in the heart of Houston, within a 10-minute drive of Children's Museum of Houston and Houston Natural Science Museum. .This hotel is 3.5 mi (5.7 km) from Houston Zoo and 3.8 mi (6.1 km) from MD Anderson Cancer Center.

What's nearby

  • Rice University - 5 min drive - 3.7 km
  • Houston Zoo - 6 min drive - 5.7 km
  • George R. Brown Convention Center - 7 min drive - 8.8 km
  • MD Anderson Cancer Center - 7 min drive - 6.1 km
  • Toyota Center - 7 min drive - 8.7 km

Getting around

  • Wheeler Station - 5 min drive
  • Houston Station - 21 min drive
  • Houston William Hobby Airport (HOU) - 35 min drive

Restaurants

  • ‪Chick-fil-A - ‬7 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪IHOP - ‬7 min walk
  • ‪Olive Garden - ‬13 min walk
  • ‪Dessert Gallery - ‬7 min walk

About this property

Crowne Plaza Houston Med Ctr-Galleria Area by IHG

Hotel with a 24-hour fitness center, in the vicinity of Houston Natural Science Museum
Crowne Plaza Houston Med Ctr-Galleria Area by IHG offers 354 accommodations with coffee/tea makers and hair dryers. Tempur-Pedic beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Stay in one of 354 guestrooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area.
You can enjoy a meal at the restaurant serving the guests of Crowne Plaza Houston Med Ctr-Galleria Area by IHG, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a computer station, express check-out, and dry cleaning/laundry services. Planning an event in Houston? This hotel has 12000 square feet (1115 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
2712 Bistro and Bar - This bar serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (USD 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2712 Bistro and Bar

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12,000 square feet of conference space
  • 8 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • High-pile carpet in room
  • Lever door handles
  • Lift
  • Magnifying mirror
  • Pool hoist on site
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Covered self parking fee: USD 25.00 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Houston River
Crowne Plaza Houston River Oaks
Crowne Plaza Oaks Houston
Crowne Plaza River Houston
Crowne Plaza River Oaks
Crowne Plaza River Oaks Hotel
Crowne Plaza River Oaks Hotel Houston
Crowne Plaza River Oaks Houston
Houston Crowne Plaza
River Oaks Crowne Plaza Houston
Crowne Plaza Houston River Oaks Hotel Houston
Crowne Plaza Houston River Oaks Hotel

Crowne Plaza Houston Med Ctr-Galleria Area by IHG Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 411 out of 1004 reviews
Rating 8 - Good. 210 out of 1004 reviews
Rating 6 - Okay. 146 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 136 out of 1004 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Kim

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Th property is a bit outdated. However, my suite was nice. It was difficult to get hot water and heating didn’t work.
Stayed 2 nights in Jan 2025

8/10 Good

Carlos

Travelled with group
Liked: Staff & service
Hotel is outdated and its in a good location
Stayed 1 night in Jan 2025

10/10 Excellent

Tamika

Stayed 2 nights in Jan 2025

10/10 Excellent

Justice

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
only 2 elevators were working when there are 4
Stayed 1 night in Jan 2025

4/10 Poor

William

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
It’s outdated and smells
Stayed 1 night in Jan 2025

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not so great first experience

The hotel is ok not exactly what i was expecting at all. The room they put us in the AC wasn't working so it was pretty hot and when i complained they send the maintenance which took at least an hour and nothing was done because it stayed hot. I called to complain about it again an they finally agreed to change our room and the second room was better however the overall experience was not sooo great they only have two working elevators and one of the two would go out ever so often so waiting for the elevator because a thing to do. Parking is expensive and kinda sucks. The employees can also be disrespectful but just a few not all.
Stayed 2 nights in Jan 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Sana

Stayed 2 nights in Dec 2024

6/10 Okay

Sean

Business traveller
4 elevators and only 1 working, was a big issue. The lady at the front desk was nice .
Stayed 1 night in Jan 2025

8/10 Good

Bradley

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice but not perfect

Room looked just like the photo. Large clean room with plenty of outlets including USB. Both beds shared 1 nightstand. Bathroom was missing a tub stopper but otherwise nice. Our room was by the stairwell and the door was super loud whenever someone would use the stairwell, but people stopped using it around 8pm so not a big deal. We left early in the morning so not sure if it would be an issue if someone was trying to sleep in.
Stayed 1 night in Jan 2025

10/10 Excellent

Raheem

Stayed 2 nights in Dec 2024

6/10 Okay

Prince

Liked: Cleanliness, staff & service
The AC doesn’t work at all blows hot 79 degrees njso
Stayed 1 night in Jan 2025

10/10 Excellent

Danaysi

Stayed 1 night in Dec 2024

10/10 Excellent

Andy

Stayed 1 night in Jan 2025

10/10 Excellent

Telvin

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 3 nights in Dec 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Forrest

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Checked into rm 720 & had no ac. Got moved to 819, which was still warm at night (73 degrees). Reported issues to management a total of 5 times, maintenance came very late on the 2nd night & advised to wait 30 minutes before trying to turn on thermostat. Tech suggested we could get moved to another room but at this point it was after 11 pm and my son was already asleep in the room so we stayed. BIG mistake- woke up at 3:30 am to a very stagnant 75 degrees; thermostat never did work. Other guests I spoke with claimed to have similar thermostat issues. Reported issue AGAIN to manager on duty on morning of checkout - who at least was apologetic; requested and got free breakfast; bacon was SEVERELY undercooked by the way. Other issues: elevators were very shaky and overall dirty, poor water drainage in some areas of garage, water cooler in gym was empty. The room and beds were otherwise ok. But overall, the level of maintenance on this property is very poor and it’s unfortunate that I had to complain to the front desk multiple times before any action was taken. Had booked due to competitive rate & good location but hands down this was a TERRIBLE experience and one of the worst hotels I’ve ever stayed in. Do yourself a favor and go elsewhere.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review of stay

My stay was good , i had a good nights rest, the only thing was i can hear traffic from the highway all night long. The room was very clean , the bed was very comfortable
Stayed 1 night in Dec 2024

8/10 Good

Pike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Proxmity to area we were meeting in.
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Antonio

Friendly and helpful with easy check ins
Stayed 1 night in Dec 2024

10/10 Excellent

Elshanna

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice
Stayed 2 nights in Oct 2024

10/10 Excellent

Shanila

Stayed 1 night in Dec 2024