DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Outdoor pool, open 6:00 AM to 10:00 PM, free pool cabanas
Down duvets, in-room safe, blackout curtains, cots/infant beds
Down duvets, in-room safe, blackout curtains, cots/infant beds
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Breakfast available
  • Pool

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    6 min walk
  • Richmond Avenue
    12 min walk
  • Williams Tower
    12 min walk
  • Houston, TX (HOU-William P. Hobby)
    39 min drive

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This hotel is 6.5 mi (10.5 km) from Houston Zoo and 6.8 mi (10.9 km) from MD Anderson Cancer Center.

What's nearby

  • The Galleria - 6 min walk - 0.6 km
  • Williams Tower - 12 min walk - 1.1 km
  • River Oaks District - 2 min drive - 1.7 km
  • Greenway Plaza - 5 min drive - 4.2 km
  • MD Anderson Cancer Center - 11 min drive - 11.0 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steak House - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Satisfy your appetite for lunch or dinner at Main Street Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered valet parking on site (USD 43.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle up to 3 miles

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:30 AM on weekends: USD 19.95 for adults and USD 12.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9202 square feet)
  • Meeting rooms - 8

Outdoors

  • Free pool cabanas
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 60-inch smart TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Oven
  • Fridge

More

  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 32.00 per night (in/out privileges)
  • Covered valet parking fee: USD 43.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 814 out of 1597 reviews" "
Rating 8 - Good. 305 out of 1597 reviews" "
Rating 6 - Okay. 216 out of 1597 reviews" "
Rating 4 - Poor. 129 out of 1597 reviews" "
Rating 2 - Terrible. 133 out of 1597 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JASMIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here. Made my birthday trip unforgettable! I do wish the check in times were a lot earlier than 4pm but other than that I will definitely be returning and recommending. Thank you Doubletree
Stayed 3 nights in Aug 2024

4/10 Poor

whitney

Stayed 3 nights in Aug 2024

2/10 Terrible

carla Djamila, luanda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
After 7 days in the hotel in the day i have to check out the power of the hotel was off, there is no water, no elevators, i have 12 laggage i have to carry 12 floor with all my laggage, when i complain in the front desk they just say sorry
Stayed 8 nights in Aug 2024

4/10 Poor

Brandy, Buffalo

Disliked: Property conditions & facilities
Property is worn Including the rooms. Lights in bathroom went out And even when notified, maintenance still never came to fix. On checkout day there was a powder outage amongst the entire hotel. With no prior knowledge, Staff slipped a note under the door saying it was a scheduled power outage for 24 hours. No breakfast lunch and dinner, No TV, no phone, no housekeeping or assistance from staff. At the very least, They could have told us this was a scheduled power outage so we can make a choice whether we would want to stay there or book another hotel but that option wasn’t given to us. However the main areas are still nice. The pool is also very nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Essie

Travelled with family
We booked for 4 people and we only got towels for 3. The property is very outdated and on the last day of our stay there was a 24 hour power outage! Overall, I would not stay there again unless there are some major updates.
Stayed 2 nights in Sep 2024

10/10 Excellent

Cynthia

Stayed 3 nights in Aug 2024

10/10 Excellent

Barbara

Stayed 2 nights in Aug 2024

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Uche, Aurora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, convenient, clean comfortable bedding/sheets, helpful staff. Only disappointment is the cost of parking.
Stayed 14 nights in Jul 2024

10/10 Excellent

Sheena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cookie is always great. Staff was helpful and nice
Stayed 3 nights in Aug 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location very clean
Stayed 2 nights in Aug 2024

4/10 Poor

Milad

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs to be remodeled, old rooms everything in the room was dusty and old, how likely I would be staying here again? Probably never due to how old it is.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tahshea

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was amazing the staff was very friendly and helpful it was very clean the breakfast was good.. the bed was nice and comfy and i absolutely loved the shower water was very hot i didn’t want to get out.. I give the hotel a 10/10
Stayed 3 nights in Aug 2024

4/10 Poor

shaundrika

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

Leath, Greenville

Disliked: Cleanliness
The manager was nice but we aint have no face towels we had to go buy our on and no soap we ask to have our room clean every day they never came until the last day
Stayed 3 nights in Aug 2024

8/10 Good

Joshua

Liked: Cleanliness, staff & service
My only issue was that the elevator didn’t work the first night there and it took almost 45 minutes to get to my room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Loved my stay it was amazing loved the pool
Stayed 1 night in Aug 2024

8/10 Good

Jakena

Liked: Cleanliness, staff & service, property conditions & facilities
Manager and staff was great!
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Stayed 2 nights in Aug 2024

4/10 Poor

Murad

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Crowded low quality staff was great
Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen Elizabeth

Stayed 3 nights in Aug 2024

8/10 Good

lashawn

Liked: Cleanliness, amenities
Nothing
Stayed 3 nights in Aug 2024