DoubleTree by Hilton Hotel & Suites Houston by the Galleria

4.0 star property

Photo gallery for DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Exterior detail
Down duvets, in-room safe, blackout curtains, cots/infant beds
Bar (on property)
Down duvets, in-room safe, blackout curtains, cots/infant beds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Pool

Explore the area

Map
5353 Westheimer Rd, Houston, TX, 77056
  • The Galleria
    ‪6 min walk‬
  • Lakewood Church
    ‪5 min drive‬
  • MD Anderson Cancer Center
    ‪11 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪39 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Kitchen

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Microwave

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Room, Accessible, Non Smoking

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite

  • 74 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 74 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Balcony

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking

  • 74 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Houston

With a stay at DoubleTree by Hilton Hotel & Suites Houston by the Galleria, you'll be centrally located in Houston, a 1-minute drive from Westheimer Rd and 8 minutes from Rice University. .This hotel is 6.8 mi (10.9 km) from MD Anderson Cancer Center and 7 mi (11.3 km) from NRG Stadium.

What's nearby

  • The Galleria - 6 min walk - 0.6 km
  • River Oaks District - 2 min drive - 1.7 km
  • Schlumberger Headquarters - 2 min drive - 1.7 km
  • Lakewood Church - 5 min drive - 4.9 km
  • MD Anderson Cancer Center - 11 min drive - 11.0 km

Getting around

  • Wheeler Station - 9 min drive
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 39 min drive

Restaurants

  • ‪Del Frisco's Double Eagle Steakhouse - ‬10 min walk
  • ‪Daily Grill - ‬8 min walk
  • ‪The Galleria Food Court - ‬10 min walk
  • ‪Ichiban - ‬9 min walk
  • ‪Smoothie King - ‬9 min walk

About this property

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Hotel with free local shuttle, steps from Westheimer Rd
DoubleTree by Hilton Hotel & Suites Houston by the Galleria offers 476 accommodations with safes and coffee/tea makers. Beds feature down comforters. 60-inch LED televisions come with premium satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Make yourself at home in one of the 476 guestrooms featuring refrigerators and LED televisions. 60-inch Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, wedding services, and a television in a common area. Guests can catch a ride on the complimentary shuttle, which operates within 3 miles.
Satisfy your appetite for lunch or dinner at Main Street Bar & Grill, a restaurant which specializes in American cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-in, and express check-out. Planning an event in Houston? This hotel has 9202 square feet (855 square meters) of space consisting of conference space and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.
Main Street Bar & Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 3 miles
  • Area shuttle
  • Onsite parking available only on request
  • Secured, covered parking on site (USD 35 per night)
  • Secured, covered valet parking on site (USD 46 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 19.95 for adults and USD 12.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Main Street Bar & Grill

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 8 meeting rooms
  • 9,202 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 60-inch smart TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Limited room service
  • Oven
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions and smart lock details; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 50 lbs per pet

Children and extra beds

Children are welcome
4 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per night
  • 0.70 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 19.95 for adults and USD 12.95 for children
  • Covered self parking fee: USD 35.00 per night (in/out privileges)
  • Covered valet parking fee: USD 46.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 50 (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

The seasonal pool will be open from October to April
Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Suites Hilton Aparthotel
DoubleTree Suites Hilton Aparthotel Houston Galleria
DoubleTree Suites Hilton Houston Galleria
DoubleTree Suites Houston Galleria
DoubleTree Suites Hilton Houston Galleria Hotel
Doubletree Hotel Houston
Doubletree Houston
DoubleTree Hilton Hotel Houston Galleria
DoubleTree Hilton Houston Galleria
DoubleTree by Hilton Hotel Suites Houston by the Galleria

DoubleTree by Hilton Hotel & Suites Houston by the Galleria Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1046 out of 1994 reviews
Rating 8 - Good. 368 out of 1994 reviews
Rating 6 - Okay. 260 out of 1994 reviews
Rating 4 - Poor. 164 out of 1994 reviews
Rating 2 - Terrible. 156 out of 1994 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Mary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price, safety, beautiful building.
Stayed 1 night in Apr 2025

8/10 Good

Thanh Tâm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking too expensive
Stayed 2 nights in Apr 2025

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Anna E.

Travelled with family
Disliked: Cleanliness
Unclean, will not stay here again
Stayed 4 nights in Apr 2025

10/10 Excellent

ana

Travelled with family
Liked: Amenities
Everything was great
Stayed 2 nights in Apr 2025

4/10 Poor

Ramon

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the size of the room and appreciated the separate room and living areas which was a very important selling point. However, property seems on a declining path. Service is poor, the facilities don't seem clean. An example of the overall experience is summarized in the following situation: We had a suite with a kitchen. The kitchen is not stocked, so one has to call to request the hotel sends the kitchen utensils, pots, pans, silverware, etc. This request was received with a hesitant nature at first. After they accepted the request, someone delivered a plastic VAT of dirty utensils, pots, pans and plates and just dropped it in the room. We had to do our own initial cleaning of their dirty dishes from the kitchen, which we have not experienced in hotels at a fraction of the price. If the kitchen is a selling point, it is a very poorly executed one.
Stayed 4 nights in Apr 2025

8/10 Good

Adan

Travelled with family and small children
Stayed 4 nights in Apr 2025

10/10 Excellent

Gleen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Edwin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property is filthy and my room had roaches
Stayed 4 nights in Apr 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Property conditions & facilities
Our family had 2 rooms on different floors. The 9th and 12th. The ninth floor smelled like curry in the hallway. And the 12th floor smelled like marijuana. The 12th floor room, balcony door would not lock. Overall, was not impressed with this hotel. I would not choose it again.
Stayed 1 night in Mar 2025

10/10 Excellent

Jon S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your Managers were excellent helping us sort out the Orbitz booking getting messed up for us. Your team went above and beyond. We really appreciated it.
Stayed 2 nights in Apr 2025

4/10 Poor

Gage

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities
All good except to crowded for the amount of elevators!
Stayed 3 nights in Apr 2025

10/10 Excellent

Deb

Stayed 3 nights in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Apr 2025

10/10 Excellent

Elna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel and amazing staff and onsite restaurant. Just a bit out of the way if you don't have a vehicle.
Stayed 3 nights in Apr 2025

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!

Perfect friends trip! The staff were absolutely incredible. The restaurant is outstanding. And I practically lived in the pool. 10/10 recommend
Stayed 3 nights in Apr 2025

6/10 Okay

Kifle

Travelled with family
Liked: Staff & service, amenities
It was very spacious and accommodating, but could use some sound insulation for rooms. The furniture may need an update too
Stayed 2 nights in Apr 2025

4/10 Poor

Natalie

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unfortunately, our trip experience wasn't quite perfect. On the plus side, our parking was complimentary while we stayed, the room was clean, and it was relatively quiet for being on such a busy street. When we showed up at 7 pm, well after the required check-in time, there wasn't a suite available. They only told us this AFTER being charged. We had to wait in the lobby for about an hour. Nothing was communicated to us. We eventually got a room however, there was no balcony. The whole hotel lobby smelled like it was leaking natural gas, and the elevators were under construction. On quite a few occasions, other guests littered our hallways with trash, crumbs that weren't cleaned up promptly. They have washing machines and dryers available for guests--which you can buy tokens for at the front; however, they cost way too much at $5.00 each.
Stayed 4 nights in Apr 2025

10/10 Excellent

Philemon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always loved this hotel
Stayed 3 nights in Apr 2025

4/10 Poor

ozge

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, amenities
Friendly staff
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Its easy to get most tourist atractions with in 15 minute drive. Great area.
Stayed 3 nights in Apr 2025

10/10 Excellent

Paul

Stayed 3 nights in Apr 2025