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Extended Stay America Suites Houston Med Ctr Greenway Plaza

2.5 star property

Photo gallery for Extended Stay America Suites Houston Med Ctr Greenway Plaza

Studio, 2 Double Beds, Non Smoking
Lobby
Property amenity
Property amenity
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

View map
2330 Southwest Fwy, Houston, TX, 77098
  • Rice University
    ‪2 min drive‬
  • Houston Zoo
    ‪4 min drive‬
  • MD Anderson Cancer Center
    ‪4 min drive‬
  • Houston, TX (HOU-William P. Hobby)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

Studio, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

Studio, 1 Queen Bed, Non Smoking

7.0 out of 10
Good
(25 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

Studio, 2 Double Beds, Non Smoking

7.4 out of 10
Good
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

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About the area

Houston

With a stay at Extended Stay America Suites Houston Med Ctr Greenway Plaza, you'll be centrally located in Houston, within a 5-minute drive of Rice University and Westheimer Road. .This hotel is 3 mi (4.9 km) from Houston Zoo and 3.3 mi (5.3 km) from MD Anderson Cancer Center.

What's nearby

  • Greenway Plaza - 17 min walk - 1.4 km
  • Rice University - 2 min drive - 2.3 km
  • Houston Zoo - 4 min drive - 4.1 km
  • MD Anderson Cancer Center - 4 min drive - 4.1 km
  • NRG Stadium - 7 min drive - 6.4 km

Getting around

  • Wheeler Station - 4 min drive
  • Houston Station - 15 min drive
  • Houston William Hobby Airport (HOU) - 37 min drive

Restaurants

  • ‪Whataburger - ‬7 min walk
  • ‪IHOP - ‬8 min walk
  • ‪Twin Peaks - ‬4 min walk
  • ‪The Halal Guys - ‬6 min walk
  • ‪Taco Cabana - ‬6 min walk

About this property

Extended Stay America Suites Houston Med Ctr Greenway Plaza

Hotel with free breakfast, near Rice University
Extended Stay America Suites Houston Med Ctr Greenway Plaza offers 122 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch flat-screen televisions come with cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Make yourself at home in one of the 122 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
A complimentary on-the-go breakfast is served daily from 6 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 6 AM and 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Braille/raised signage
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: USD 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: USD 20
  • Housekeeping fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Extended Stay America Greenway
Extended Stay America Greenway Hotel
Extended Stay America Greenway Hotel Houston Plaza
Extended Stay America Houston Greenway Plaza
Extended Stay America Houston Greenway Plaza Hotel
Extended Stay America Greenway Plaza Hotel
Extended Stay America Greenway Plaza
Extended Stayamerica Houston-Greenway Plaza Hotel Houston
Extended Stay America Houston Greenway Plaza

Extended Stay America Suites Houston Med Ctr Greenway Plaza Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 337 out of 1006 reviews
Rating 8 - Good. 220 out of 1006 reviews
Rating 6 - Okay. 150 out of 1006 reviews
Rating 4 - Poor. 144 out of 1006 reviews
Rating 2 - Terrible. 155 out of 1006 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Areg

Stayed 1 night in Jun 2025

10/10 Excellent

Aubrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location for my trip, and ease of check-in.
Stayed 1 night in Jun 2025

8/10 Good

April

Disliked: Amenities
..
Stayed 3 nights in May 2025

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and safe. We enjoyed our visit.
Stayed 2 nights in Jun 2025

8/10 Good

Breiana

Liked: Cleanliness, amenities, property conditions & facilities
It was pretty nice
Stayed 5 nights in May 2025

10/10 Excellent

Keisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only problem was bed was broke
Stayed 1 night in Jun 2025

6/10 Okay

Jose

Disliked: Cleanliness, amenities, property conditions & facilities
I was a disappointed when I got there at 6 pm and my room wasn’t ready. Check in was at 3 so why wasn’t my room ready. I had to leave and come back.
Stayed 1 night in Jun 2025

6/10 Okay

Ana

Travelled with partner
Liked: Staff & service, property conditions & facilities
The room was quiet but after a concert we attended, we were unable to get in our room. We waited for a while until we were able to get into the room. The door would not open and someone did replace the batteries but it still didn’t work.
Stayed 1 night in Jun 2025

10/10 Excellent

Julian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing no complains will definetly stay again
Stayed 1 night in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean . Bathroom fixture needs some maintenance. Bed and pillows were soft and comfortable. Protein in breakfast was lacking but for the price of the hotel was compensated for since there are walkable dining options around the area. I would stay here again. It is right next to a highway so there is noise that may bother you at night if that bothers you.
Stayed 2 nights in May 2025

10/10 Excellent

Dushawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

4/10 Poor

Emily

Business traveller
Liked: Staff & service
This location is quite run down. There were stains on the bathroom and on the furniture. The elevator scared me with its jerkiness and the grinding sounds it made. Overall it was quiet and the bed was comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

JoQuincy, New Iberia

Stayed 1 night in Jun 2025

2/10 Terrible

JoQuincy, New Iberia

Stayed 1 night in Apr 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
The manager in charge refused to honor my reservation twice. He also attempted to contact the police because he had me confused with someone else. When I inquired about a refund through a third party agency the manager even gave them a hard time. Would NOT recommend. The staff couldnt even verify a simply reservation. Thats appalling.
Stayed 3 nights in May 2025

8/10 Good

Theodore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elevator was dodgy af. There were several spills on the floor of soda making it sticky. Surely those have been cleaned up but when we were there they weren't. Lots of construction supplies out in the parking lot. I'd stay here again, though.
Stayed 1 night in May 2025

10/10 Excellent

ROBERTO A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for the location… near the downtown
Stayed 1 night in May 2025

8/10 Good

Lewis

Stayed 1 night in May 2025

2/10 Terrible

Subhojit

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I hope this email finds you well. I am writing to address the disappointing experience I am currently facing during my stay at the hotel booked through Expedia. At present, I am staying in room #323, and unfortunately, the experience has been far below my expectations. The issues with the room are as follows: - The room is not clean. - The microwave is rusty, and the kitchen is dirty and outdated. - There is no dishwasher, and the chairs are extremely dusty. - Overall, everything appears to be old and poorly maintained. Additionally, I have observed that there is insufficient staff on-site to address these concerns effectively. While I was informed about a complimentary breakfast, the only item provided was a muffin—there were no other food options available. This does not align with the standard implied by the promise of a complimentary breakfast. I am deeply disappointed with what I have encountered compared to what was promised. As a host, I expect Expedia to ensure that the hotels listed on your platform meet a certain level of quality and maintenance. This stay has been extremely unpleasant and filled with dissatisfaction.
Stayed 3 nights in May 2025

4/10 Poor

neil

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Karthikeyan

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2025

8/10 Good

Jenna

Minor repairs need to be made

That shower head needs replacing because the water doesn’t come out like it should. The bath tub has a crack in the bottom of it, if you step close to it you can feel it tub move under your feet. The bench that was supposed to be in there only has a piece of the metal bracket that used to hold one. The toilet flushes slowly so you have to flush twice to make sure everything goes down. The water is very slow to get hot. All can be fixed easily, so the next travelers won’t have to deal with these issues.
Stayed 3 nights in May 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoy every time for either work or a weekend getaway!!
Stayed 1 night in May 2025

6/10 Okay

Ronnie

Liked: Cleanliness, staff & service
Loud refrigerator, vending machine not working. It was too hot to go out to gas station as recommended
Stayed 3 nights in May 2025

8/10 Good

Jacquelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very nice and convenient.
Stayed 2 nights in May 2025