We had a roomnwith 2 queen beds and a sofa bed. It was well laid out. The aofa bed was a good size.
We had one issue. When we pulled the bedding back on one of the beds, it was clear the sheets had not been changed. They were wrinkled and had someone's contacts (eye). Most likely, the prior guests pulled the bedding up in a way that appeared as if the bed was not used. I contacted the front desk, and within 5 minutes, housekepping showed up with fresh sheets, changed them, and apologized. It was handled promptly and in a friendly manner. To me, thats a plus.