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Hyatt Regency Houston West

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Regency Houston West

Terrace/patio
Exterior
Lobby
Lobby
Outdoor pool, open 7:30 AM to 10:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Pet-friendly
  • Gym
  • Laundry

Explore the area

Map
13210 Katy Fwy, Houston, TX, 77079
  • Bear Creek Pioneers Park
    ‪3 min drive‬
  • Topgolf Houston - Katy
    ‪4 min drive‬
  • CityCentre
    ‪5 min drive‬
  • Houston, TX (IAH-George Bush Intercontinental)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Premium bedding, pillow-top beds, in-room safe, desk

Suite

  • 69 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room

Premium bedding, pillow-top beds, in-room safe, desk

Room

  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior detail

DoubleTree by Hilton Hotel & Suites Houston by the Galleria

Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1705)
The price is AU$419
for 1 room
includes taxes & fees
5 Feb - 6 Feb
DoubleTree by Hilton Hotel & Suites Houston by the Galleria

About the area

Houston

With a stay at Hyatt Regency Houston West in Houston (Memorial), you'll be a 3-minute drive from Bear Creek Pioneers Park and 7 minutes from Memorial City Mall. .This hotel is 12.4 mi (20 km) from Katy Mills Mall and 16.2 mi (26.1 km) from Downtown Aquarium.

What's nearby

  • Bear Creek Pioneers Park - 3 min drive
  • Topgolf Houston - Katy - 4 min drive
  • CityCentre - 5 min drive
  • Memorial City Mall - 7 min drive
  • Westheimer Rd - 8 min drive

Getting around

  • Houston Station - 20 min drive
  • George Bush Intercontinental Airport (IAH) - 35 min drive

Restaurants

  • ‪Whataburger - ‬2 min drive
  • ‪Hibachi Grill & Buffet - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min drive
  • ‪Panera Bread - ‬2 min drive
  • ‪Raising Cane's Chicken Fingers - ‬2 min drive

About this property

Hyatt Regency Houston West

Suburban Houston hotel in Memorial with free parking
Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 400 air-conditioned rooms featuring flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite with American cuisine at Cafe on the Lake, arestaurant where you can take in the garden view and dine alfresco. Snacks are also available at the coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are served on weekdays from 6:00 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 12 meeting rooms. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Languages

Chinese (Mandarin), English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Motorhome/coach/lorry parking (free) on site

Food and drink

  • To-go breakfast available for a fee 6:00 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: USD 15-45 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Cafe on the Lake
  • Black Gold Bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms - 12

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible (may have limits)

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 65-inch flat-screen TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Restaurant dining guide
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 45 per person
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:30 AM to 10:00 PM

Hyatt Regency Houston West Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 607 out of 1000 reviews" "
Rating 8 - Good. 175 out of 1000 reviews" "
Rating 6 - Okay. 90 out of 1000 reviews" "
Rating 4 - Poor. 60 out of 1000 reviews" "
Rating 2 - Terrible. 68 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
great architecture. There was no hot water and i did not receive the $15 hotel concessions credit as stated.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Oct 2024

10/10 Excellent

Daria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful interior and exterior, room was large with an excellent huge flat screen TV. Black/Gold Bar was comfortable and convivial. Service at bar and restaurant was outstanding. We had a concern about our bill and the manager Ivan went out of his way to make it right. We had a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kenneth

Stayed 2 nights in Oct 2024

8/10 Good

Heriberto

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2024

4/10 Poor

David

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Dated and worn out
It was very dated and worn out. Needs an update yesterday. Front desk staff were friendly and accommodating. Not a good representation of the Hyatt brand.
Stayed 2 nights in Oct 2024

4/10 Poor

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast not that good
Stayed 1 night in Oct 2024

10/10 Excellent

Junior

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and staff was very professional, definitely will stay there again
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Friendly but dated
Love the indoor koi pond and the staff were friendly. The hotel is dated - old furniture, dark, old fixtures. Showers did not get hot, app to order food did not work properly and the elevators were very slow.
Stayed 1 night in Oct 2024

6/10 Okay

Artur, Berkeley

Stayed 1 night in Sep 2024

8/10 Good

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained and the only downside to the property was not having a microwave oven and a refrigerator. The refrigerator was first come first serve.
Stayed 3 nights in Oct 2024

6/10 Okay

Larissa

Stayed 3 nights in Oct 2024

10/10 Excellent

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

6/10 Okay

Alyssa

Disliked: Property conditions & facilities
Nice place just has no hot water in rooms we rented 6 and ac broken in a few of them
Stayed 4 nights in Oct 2024

6/10 Okay

ELLEN

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was noisy and the makeup mirror was off the wall . The sheets literally fell off the bed making for a difficult nights sleep
Stayed 1 night in Oct 2024

10/10 Excellent

Hemilitoni

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Oct 2024

10/10 Excellent

Dawn Deni

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. Stay there all the time
Stayed 1 night in Oct 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice.
Stayed 2 nights in Oct 2024

2/10 Terrible

Shaun

Business traveller
Liked: Staff & service
Disliked: Room comfort
Needs upgrading.
The beds were very worn out. Pillows were horrible. Water barely got Luke warm.
Stayed 3 nights in Oct 2024

2/10 Terrible

Binh

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just appeared very nice at the lobby but the room is so old and tight. Very cheap inside
Stayed 1 night in Oct 2024

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone on the staff was helpful and pleasant. The rooms were clean and comfortable and there was tons of parking. We will definitely stay there again when we are in the Houston area.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024