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SureStay Plus Hotel by Best Western Houston Medical Center

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Plus Hotel by Best Western Houston Medical Center

Indoor pool
Exterior
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6700 Main Street, Houston, TX, 77030
  • Houston Methodist Hospital
    6 min walk
  • Texas Children's Hospital
    6 min walk
  • MD Anderson Cancer Center
    10 min walk
  • Houston, TX (HOU-William P. Hobby)
    36 min drive

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

Suite, Multiple Beds, Non Smoking, Kitchenette (with Sofabed)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Houston Plaza/Medical Center

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1075)
The price is AU$175
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hilton Houston Plaza/Medical Center

About the area

Houston

With a stay at SureStay Plus Hotel by Best Western Houston Medical Center, you'll be centrally located in Houston, within a 5-minute drive of MD Anderson Cancer Center and Houston Zoo. .This hotel is 1.2 mi (1.9 km) from Rice University and 1.9 mi (3 km) from NRG Stadium.

What's nearby

  • Texas Children's Hospital - 6 min walk - 0.5 km
  • MD Anderson Cancer Center - 10 min walk - 0.9 km
  • Houston Zoo - 2 min drive - 2.0 km
  • Rice University - 3 min drive - 1.9 km
  • NRG Stadium - 4 min drive - 3.0 km

Getting around

  • Dryden/TMC Station - 6 min walk
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Cafe Anderson - ‬14 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪Apicius Kitchen & Bar - ‬15 min walk
  • ‪Burger King - ‬5 min walk

About this property

SureStay Plus Hotel by Best Western Houston Medical Center

Hotel with free breakfast, near Rice University
SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a banquet hall, and a vending machine. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
A complimentary full breakfast is served on weekdays from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • Free full breakfast available weekdays 7:00 AM–9:30 AM

Things to do

  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Plaza Hotel Medical Center
Best Western Plaza Medical Center
Best Western Plaza Hotel Houston
Best Western Plaza Houston
Houston Best Western
Best Western Houston
Best Western Plaza Hotel And Suites At Medical Center Houston
SureStay Plus Hotel Houston
SureStay Plus Houston
SureStay Plus Best Western Houston
SureStay Plus Hotel Houston Medical Center by Best Western
SureStay Plus Hotel by Best Western Houston Medical Center Hotel

SureStay Plus Hotel by Best Western Houston Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 486 out of 1115 reviews" "
Rating 8 - Good. 315 out of 1115 reviews" "
Rating 6 - Okay. 143 out of 1115 reviews" "
Rating 4 - Poor. 88 out of 1115 reviews" "
Rating 2 - Terrible. 83 out of 1115 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Tristie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

The smell was bad
Stayed 1 night in Jul 2024

8/10 Good

GARY

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was close to MDA. It could have been a little cleaner. I would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included. All the staff were extremely pleasant and helpful. Comfortable accommodations - not fancy, but nice and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Broken ice machine. Broken elevator from parking garage. Very limited parking in the lot. But a parking garage with a broken elevator 5abrokelevator.
Stayed 2 nights in Aug 2024

8/10 Good

Rogelio

Within walking distance of local areas
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late check in. Quick and easy. Good breakfast and great location central to Rice Univ and the Museum District.
Stayed 2 nights in Aug 2024

2/10 Terrible

alisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the desk was nice. The pool was not heated and dirty , the hot tub didn't work, the shower was broke, the floor was nasty, everything was so outdated and in need of repairs. No security camera's anywhere. Felt very unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Noemie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and rest.
Stayed 3 nights in Aug 2024

10/10 Excellent

WOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

Dawnte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved my stay here! The front desk attendant was very kind and professional both when I checked in and out. The room was clean, beautiful and comfortable. Everything worked properly and they even allowed me a late check out at no additional cost because I was dealing with chronic medical conditions and had just gotten out of the emergency room the morning I checked in. I wasn't aware of this but the front desk attendant told me they offer a medical discount as well! I would definitely recommend this hotel!
Stayed 1 night in Aug 2024

2/10 Terrible

Lovely

Stayed 1 night in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, property conditions & facilities
Needs to improve breakfast items they tried to offer me a microwaveable biscuit,but other than that it’s ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip to Houston
We brought our grandkids to Houston, Texas in order to go to the Houston museum of natural science. The room was comfortable, but not very roomy. It did offer a refrigerator and a microwave. The mattresses were comfortable as where the pillows the bathrooms are a little dated and probably could use a touchup but we’re clean. All in all, I would recommend this hotel because the staff was very friendly and it had secured parking. It is near all medical centers and downtown points of interest. We enjoyed our time there, the grandchildren enjoyed the swimming pool very much which by the way is an indoor swimming pool.
Stayed 2 nights in Aug 2024

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room and location were nice but they need to work on those room bathrooms
Stayed 1 night in Aug 2024

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near where I needed to go and shuttle for most times I needed one.
Stayed 4 nights in Aug 2024

6/10 Okay

Jose adrian

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Wesley

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location to the hospital
Stayed 1 night in Aug 2024

6/10 Okay

Caitlyn

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024