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Surestay Plus by Best Western Houston Medical Cent

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Surestay Plus by Best Western Houston Medical Cent

Indoor pool
Pillow-top beds, in-room safe, desk, laptop workspace
Lobby
Pillow-top beds, in-room safe, desk, laptop workspace
Pillow-top beds, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
6700 Main Street, Houston, TX, 77030
  • Houston Methodist Hospital
    3 min walk
  • Coffee Corner
    1 min walk
  • Dryden/TMC Station
    5 min walk
  • Houston, TX (HOU-William P. Hobby)
    34 min drive

Room options

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Hilton Houston Plaza/Medical Center

Pool
Free WiFi
Restaurant
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4.2 out of 5, Very good, (1101)
The price is AU$243
for 1 room
includes taxes & fees
8 Jan - 9 Jan
Hilton Houston Plaza/Medical Center

About the area

Houston

With a stay at SureStay Plus Hotel by Best Western Houston Medical Center, you'll be centrally located in Houston, within a 5-minute drive of MD Anderson Cancer Center and NRG Stadium. .This hotel is 5.2 mi (8.4 km) from George R. Brown Convention Center and 1.2 mi (1.9 km) from Rice University.

What's nearby

  • Texas Children's Hospital - 5 min walk
  • MD Anderson Cancer Center - 9 min walk
  • Houston Zoo - 2 min drive
  • Rice University - 2 min drive
  • NRG Stadium - 4 min drive

Getting around

  • Dryden/TMC Station - 6 min walk
  • Houston Station - 20 min drive
  • Houston William Hobby Airport (HOU) - 36 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Cafe Anderson - ‬14 min walk
  • ‪Whataburger - ‬14 min walk
  • ‪Apicius Kitchen & Bar - ‬15 min walk
  • ‪Burger King - ‬5 min walk

About this property

Surestay Plus by Best Western Houston Medical Cent

Hotel with free breakfast, near NRG Stadium
SureStay Plus Hotel by Best Western Houston Medical Center offers 125 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Houston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Make yourself at home in one of the 125 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Wireless internet access (surcharge) keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as an indoor pool, or other amenities including complimentary wireless internet access and concierge services. Additional amenities at this hotel include gift shops/newsstands, a banquet hall, and a vending machine. Guests can catch a ride to nearby destinations on the complimentary area shuttle.
A complimentary full breakfast is served on weekdays from 7:00 AM to 9:30 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Free self parking is available onsite.
A complimentary full breakfast is served between 7:00 AM and 9:30 AM on weekdays.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0.1 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Free local area shuttle

Food and drink

  • Free full breakfast available weekdays 7:00 AM–9:30 AM

Things to do

  • Indoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are available for USD 10.0 per stay

Payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 0.1 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Surestay Plus by Best Western Houston Medical Cent Hotel
Surestay Plus by Best Western Houston Medical Cent Houston
SureStay Plus Hotel by Best Western Houston Medical Center
Surestay Plus by Best Western Houston Medical Cent Hotel Houston

Surestay Plus by Best Western Houston Medical Cent Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1097 reviews" "
Rating 8 - Good. 311 out of 1097 reviews" "
Rating 6 - Okay. 138 out of 1097 reviews" "
Rating 4 - Poor. 88 out of 1097 reviews" "
Rating 2 - Terrible. 79 out of 1097 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable and Comfortable. good front desk staff. helpful. Hotel shuttle very useful
Stayed 3 nights in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service
Convenience to MD Anderson
Stayed 1 night in Sep 2024

6/10 Okay

David

Stayed 4 nights in Aug 2024

8/10 Good

Armando

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff transportation was excellent overall hotel was OK. Personally, I think the rooms need to be upgraded. The beds seem to be quite used.
Stayed 2 nights in Sep 2024

4/10 Poor

Fang

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was clean but too humid. Bad smell. The window has stains and almost blocked the whole sight. Breakfast is fine and efficient. Free parking is great. The poor smells and never seen any guest use the pool.
Stayed 4 nights in Sep 2024

6/10 Okay

Sharon

Business traveller
Disliked: Amenities
Room 511 needs some attention and updating. The counter at the bathroom sink is detached from the wall. I was visiting Houston for my granddaughter’s surgery. Mentally I really needed to work out, your website showed a picture of a treadmill, when I got there no treadmill and the elliptical machine wasn’t working. It would have been better if you had a rack of free weights too. I also needed a wine bottle opener and the only one that was offered needless to say was broken also. I walked around the corner to the nearest hotel and had to ask them to open it for me. Your property needs updating for sure but, it was clean and I did appreciate that!
Stayed 3 nights in Sep 2024

8/10 Good

Jonathan D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4.9/5
Staff and location were great, the only nitpick is the halls/rooms felt a little aged, but honestly that's me trying to find something wrong, perfect place to stay for Houston Medical
Stayed 2 nights in Sep 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Improved experience
Front desk employees were very nice and pleasant… much better experience than the past. Room appeared cleaner, too. Breakfast was simple, sufficient, but not too many options. Overall pleased.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
We were there due to medical needs. Only complaint was no shuttle on the weekend. Otherwise just fine.
Stayed 3 nights in Sep 2024

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, property conditions & facilities
N
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
It was good, no complaints
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor pool and exercise rooms
Stayed 2 nights in Aug 2024

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities
All great
Stayed 1 night in Aug 2024

4/10 Poor

Tristie

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Maria

The smell was bad
Stayed 1 night in Jul 2024

8/10 Good

GARY

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was close to MDA. It could have been a little cleaner. I would stay there again.
Stayed 2 nights in Aug 2024

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast included. All the staff were extremely pleasant and helpful. Comfortable accommodations - not fancy, but nice and clean.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

David

Travelled with family, Business traveller
Disliked: Property conditions & facilities
Broken ice machine. Broken elevator from parking garage. Very limited parking in the lot. But a parking garage with a broken elevator 5abrokelevator.
Stayed 2 nights in Aug 2024

8/10 Good

Rogelio

Within walking distance of local areas
Stayed 3 nights in Aug 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a late check in. Quick and easy. Good breakfast and great location central to Rice Univ and the Museum District.
Stayed 2 nights in Aug 2024

2/10 Terrible

alisha

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The lady at the desk was nice. The pool was not heated and dirty , the hot tub didn't work, the shower was broke, the floor was nasty, everything was so outdated and in need of repairs. No security camera's anywhere. Felt very unsafe.
Stayed 2 nights in Aug 2024

6/10 Okay

Noemie

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024