4/10 Poor
JOY
Travelled with partner
14 Dec 2024
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This place is filled with too much traffic! It can also be very Noisy with loud cars and trucks cruising the narrow little strrets every weekend night!! Plus, there is also an Exotics car place somewhere in the City Centre and is always loud with engines revving that often reverberates and echo throughout the parking garage and can be heard everywhere throughout City Center property, especially on high floors in the hotel on most early weekday mornings! Another annoying issue is that the front desk rarely answers the phone. However, the hotel staff are very nice, but they do not always follow through on what they say they will do. Be sure to check your bill for billing errors. This hotel was undergoing renovations for a long time without much progress. And there were no discounts or extra perks given to guests for such inconveniences during renovations! The hotel rooms are lacking and do not reflect any luxury updates and are lacking in luxury items of any kind.
JOY
Stayed 1 night in Dec 2024