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Arsma Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Arsma Hotel

Front of property
Dining
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Front of property - evening/night
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
970 No.68 Bo-ai Street, Hualien City, Hualien County, 970
  • Hualien Dongdamen Night Market
    4 min walk
  • 昭和58
    1 min walk
  • Hualien Station
    7 min drive
  • Hualien (HUN)
    14 min drive

Room options

View all photos for Arsma Suite

Arsma Suite

Arsma Suite

  • 60 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Elite Quadruple Room

Elite Quadruple Room

Elite Quadruple Room

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Twin Room, Indoor atrium view

Premium bedding, minibar, in-room safe, desk

Superior Twin Room, Indoor atrium view

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

Standard Quadruple Room, Shower Only

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Double Room, Ocean View

Superior Double Room, Ocean View

Superior Double Room, Ocean View

  • 26 sq m
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

Standard Quadruple Room, Bathtub Only

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 26 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

Similar properties

Exterior

Just Sleep Hualien Zhongzheng

Parking included
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (727)
The price is AU$127
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Just Sleep Hualien Zhongzheng

About the area

Hualien City

Arsma Hotel is centrally located in Hualien City, a 4-minute walk from Hualien Dongdamen Night Market and 5 minutes by foot from Hualien Cultural Creative Industries Park. .This hotel is 0.3 mi (0.5 km) from Hualien Railway Culture Park and 0.8 mi (1.2 km) from Pine Garden.

What's nearby

  • Hualien Dongdamen Night Market - 4 min walk
  • Hualien Cultural Creative Industries Park - 5 min walk
  • Hualien Railway Culture Park - 6 min walk
  • Pine Garden - 1 min drive
  • Tzu Chi Cultural Park - 4 min drive

Getting around

  • Hualien Station - 7 min drive
  • Hualien (HUN) - 14 min drive

Restaurants

  • ‪Three Koalas - ‬2 min walk
  • ‪惠比須餅舖 - ‬2 min walk
  • ‪博愛街黑白切 - ‬1 min walk
  • ‪昭和58 - ‬1 min walk
  • ‪阿美麻糬 - ‬2 min walk

About this property

Arsma Hotel

Hotel with a fitness center, a quick walk to Hualien Dongdamen Night Market
Arsma Hotel offers 126 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. This Hualien City hotel provides complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 126 guestrooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have complimentary toiletries and bidets. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities including a fitness center and karaoke. This hotel also features complimentary wireless internet access, concierge services, and an arcade/game room.
Enjoy a meal at Arsma Cafe or snacks in the hotel's coffee shop/cafe. To-go breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. For a surcharge, guests may use a roundtrip airport shuttle during limited hours and a train station pick-up service.
To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Arsma Cafe - This café serves light fare only.
The Shangri-La Restaurant - This restaurant specializes in international cuisine and serves breakfast only. Open daily.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 9:00 AM to 8:30 PM
  • Return train station shuttle (surcharge)

Food and drink

  • To-go breakfast available for a fee daily 7:00 AM–10:00 AM: TWD 400 for adults and TWD 300 for children
  • 1 restaurant and 1 coffee shop/cafe
  • Coffee/tea in a common area

Restaurants on site

  • Arsma Cafe
  • The Shangri-La Restaurant

Things to do

  • Arcade/games room
  • Fitness centre
  • Free bike hire
  • Karaoke
  • Playground

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Playground
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Visual fire alarm
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 4 2024 to December 31 2024 (dates subject to change):
  • Business center
  • Entertainment facilities
  • Fitness facilities
  • Recreation facilities
The property will be renovating from November 4 2024 to December 31 2024 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately TWD 400 for adults and TWD 300 for children
  • Airport shuttle fee: TWD 300 per vehicle (one-way)
  • Airport shuttle fee per child: TWD 300 (one-way), (up to 7 years old)
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Parking is available on a first-come, first-served basis. Parking reservations are not accepted.
Starting January 1, 2025, this property does not provide disposable personal items, such as comb, loofah, shaver, nail file, and shoe mitt.

Property is also known as

Arsma Hotel
Arsma Hotel Hualien
Arsma Hualien
Arsma Hotel Hualien City
Arsma Hualien City
Arsma Hotel Hotel
Arsma Hotel Hualien City
Arsma Hotel Hotel Hualien City

Arsma Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 467 out of 820 reviews" "
Rating 8 - Good. 291 out of 820 reviews" "
Rating 6 - Okay. 45 out of 820 reviews" "
Rating 4 - Poor. 12 out of 820 reviews" "
Rating 2 - Terrible. 5 out of 820 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Allison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay - worth it
Very nice stay in the suite with a delicious breakfast. Unfortunately the earthquake cut our stay short, but they were so accommodating and made sure we were taken care of. What a terrifying thing for the staff to navigate - they were wonderful. I fear the hotel had significant damage and hope they will be able to reopen.
Stayed 2 nights in Apr 2024

8/10 Good

Fred

Stayed 2 nights in Mar 2024

8/10 Good

Richard

Stayed 1 night in Mar 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is huge and clean!
Stayed 1 night in Mar 2024

10/10 Excellent

pei cheng

Stayed 1 night in Mar 2024

10/10 Excellent

Mei Kuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spacious and clean. Walking distance to Dong Da Men night market. There is a wide variety of choices for breakfast. Strongly recommended place to stay.
Stayed 1 night in Mar 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
service was excellent. Staffers were polite and helpful. Only thing was the carpet was old and worn off. Need upgrade
Stayed 2 nights in Jan 2024

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with walking distance to the night market and beach. We enjoyed the breakfast. There were a lot of options and it was really great. Kids commented it's one of the best. Also really appreciated that hotel provided the biking service, we had opportunity to bike around. that was nice too. Wish they could tell us that they do provide shuttle service to train station but need lead time.
Stayed 1 night in Dec 2023

10/10 Excellent

Danny

Stayed 1 night in Jan 2024

6/10 Okay

talia

Stayed 2 nights in Dec 2023

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Breakfast (wide selection) Short walking distance to Luodong night marke
Stayed 2 nights in Dec 2023

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has exceeded my expectations. It is clean, well maintained and has a good spread of breakfast. It is also very accessible to the night market. Highly recommended. I'll choose this hotel again if i come to Hualien.
Stayed 1 night in Dec 2023

10/10 Excellent

Chi-Fen

Stayed 2 nights in Dec 2023

10/10 Excellent

Brendon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was most polite and helpful. I enjoyed my stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Megan

Stayed 2 nights in Nov 2023

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Handy location, friendly staff, fantastic breakfast. The property is getting run down inside, carpets all need replacing as they are a bit smelly, and there is mould on the bathroom ceiling coming through.
Stayed 2 nights in Nov 2023

10/10 Excellent

IHUNG

Liked: Staff & service
房間寬敞乾淨舒適 入住退房都很迅速 早餐食材豐盛 中式為主部分西式 還有融入當地早餐 服務人員都很熱心 美中不足的是 當餐盤上的食物還沒送到
了
Stayed 1 night in Nov 2023

8/10 Good

Nobuko

Stayed 2 nights in Nov 2023

10/10 Excellent

Peter

Stayed 1 night in Nov 2023

8/10 Good

Lin Fang

Liked: Cleanliness, staff & service, property conditions & facilities
Air condition control is not user friendly.
Stayed 3 nights in Nov 2023

8/10 Good

Sheng-Kai

Stayed 2 nights in Nov 2023

10/10 Excellent

Shing Yee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arsma was one of 6 hotels we booked for this trip, and so far everyone loved Arsma the most, wondering why didn't we stay with them for longer. Check in was swift, and the team was very hospitable The rooms were large and comfortable with all necessary amendments, water pressure to the shower was amazing (perfect for after a long day walking in Tarokko). Breakfast was wonderful as well with lots of local food to try, for coffee drinkers, they provide 2 kinds of coffee - brewed coffee and a pretty decent coffee machine. The supper provided comes in take away container where each room is given 2 vouchers - 1 voucher is entitled for 1 item. I'd say the supper was not for everyone tho I enjoyed it. Didn't manage to check out their other facilities so won't comment on those. All-in-all, Arsma is a great place to stay with reasonable charges. Will recommend and return to this property every time I'm at Hualien.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Stayed 1 night in Oct 2023

8/10 Good

CHUNG MING

Stayed 2 nights in Sep 2023