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Dream Downtown, by Hyatt

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Dream Downtown, by Hyatt

Lobby
Bar (on property)
Bar (on property)
Room, 1 King Bed, Balcony (Bronze)
Minibar, in-room safe, desk, laptop workspace

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Bar
  • Free WiFi
  • Pet-friendly

Explore the area

Map
355 W 16th St, New York, NY, 10011
  • Chelsea Market
    ‪3 min walk‬
  • The High Line Park
    ‪4 min walk‬
  • Whitney Museum of American Art
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

Room, 1 King Bed (Bronze)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Pool Access (Gold)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

Room, 2 Double Beds (Silver)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

Room, 1 King Bed (Silver)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Gold)

Minibar, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Gold)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite (Platinum)

Suite (Platinum)

Suite (Platinum)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Platinum)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed (Platinum)

  • 46.0 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Bronze)

Room, 1 King Bed, Balcony (Bronze) | Terrace/patio

Room, 1 King Bed, Balcony (Bronze)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

Room, 2 Double Beds (Bronze)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Silver)

Room, 1 King Bed, Pool View (Silver) | Terrace/patio

Room, 1 King Bed, Pool View (Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Pool View (Roll-In Shower, Silver)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

Suite, 1 King Bed ( WITH POOL ACCESS (Platinum))

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (ROLL IN SHOWER, POOL ACCESS (GOLD))

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

Room, 1 Queen Bed (Bronze)

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Gold)

Room, 1 King Bed (Gold) | Living area

Room, 1 King Bed (Gold)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

The Standard High Line

Pet-friendly
Restaurant
Air conditioning
Gym
4.3 out of 5, Excellent, (1402)
The price is AU$749
for 1 room
includes taxes & fees
13 Feb - 14 Feb
The Standard High Line

About the area

New York

A stay at Dream Downtown, by Hyatt places you in the heart of New York, within a 5-minute walk of Chelsea Market and The High Line Park. .This luxury hotel is 0.9 mi (1.4 km) from Union Square Park and 1.6 mi (2.6 km) from Times Square.

What's nearby

  • Chelsea Market - 3 min walk
  • The High Line Park - 4 min walk
  • Madison Square Garden - 18 min walk
  • Empire State Building - 4 min drive
  • Times Square - 4 min drive

Getting around

  • 8 Av. Station (W 14th St.) - 2 min walk
  • New York 14th St. Station - 11 min walk
  • LaGuardia Airport (LGA) - 30 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Buddakan - ‬1 min walk
  • ‪Los Tacos No. 1 - ‬2 min walk
  • ‪Tao Downtown - ‬1 min walk
  • ‪Lobster Place - ‬2 min walk

About this property

Dream Downtown, by Hyatt

Luxury New York hotel in Manhattan with a nightclub
Dream Downtown, by Hyatt offers 314 accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 314 guestrooms featuring minibars and LED televisions. Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms have designer toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including a nightclub, a 24-hour fitness center, and a seasonal outdoor pool. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
At Dream Downtown, by Hyatt, enjoy a satisfying meal at the restaurant. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Dream Downtown, by Hyatt has a restaurant on site.

Languages

Chinese (Mandarin), English, French, Italian, Korean, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (USD 85 per night)

Food and drink

  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness centre
  • Nightclub
  • Seasonal outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • LED TV

Food and drink

  • Minibar

More

  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Access to the beach and pool is limited to adults over 21 years old and is open Tuesday-Sunday from 11 AM to 6 PM. Access to the pool is available by reservation only and fee varies.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 12 to May 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 99 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 57.38 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 85 per night
  • Pet fee: USD 99 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 31 to September 11
Pool access available from 11:00 AM to 6:00 PM
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Downtown Dream
Dream Downtown
Dream Downtown Hotel
Dream Downtown Hotel New York
Dream Downtown New York
Dream Downtown Hotel New York City

Dream Downtown, by Hyatt Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 615 out of 1329 reviews" "
Rating 8 - Good. 251 out of 1329 reviews" "
Rating 6 - Okay. 196 out of 1329 reviews" "
Rating 4 - Poor. 135 out of 1329 reviews" "
Rating 2 - Terrible. 132 out of 1329 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Stayed 1 night in Oct 2024

4/10 Poor

Jillian

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Needs some repair
The rooms are in need of repair - we had peeling Wallcovering, a worn out couch, torn carpet in the hall. It makes the facility feel dirty even when it’s not. The front desk was so helpful to us & the housekeeping staff was wonderful in helping us find a lost earring
Stayed 2 nights in Oct 2024

8/10 Good

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
WAY over priced for how outdated the room was. Staff and location are great though!
Stayed 1 night in Oct 2024

10/10 Excellent

Beth, Philadelphia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my favorite Chelsea hotels! Love the location
Stayed 1 night in Oct 2024

2/10 Terrible

Amanie

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Letrell

Stayed 1 night in Oct 2024

8/10 Good

Erica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Lovely lobby, room was great location was brilliant
Stayed 3 nights in Oct 2024

10/10 Excellent

Blas

Stayed 1 night in Oct 2024

10/10 Excellent

Helena

Stayed 4 nights in Sep 2024

10/10 Excellent

Helena

Stayed 1 night in Sep 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

4/10 Poor

Akira

Liked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Lance

Travelled with partner
Liked: Property conditions & facilities
To noisy from the nightclub on the 12th floor if I had known I wouldn't stayed there.
Stayed 1 night in Oct 2024

2/10 Terrible

Marlin

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked a room, paid, and they took my money and left my family stranded. They pretended to have no rooms after me booked in advance and paid. And as we set stranded in the lobby we saw people come in and get rooms. And we could hear them. I feel they got more money from them because they were coming from the clubs in the hotel so they could get more money.
Stayed 3 nights in Oct 2024

4/10 Poor

Jonny

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Aug 2024

2/10 Terrible

Glenn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with group
Liked: Amenities
Decor and cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Christopher

Stayed 4 nights in Jul 2024

6/10 Okay

Josephine

Travelled with family
Liked: Staff & service, amenities
The mattress and pillows were terrible. The mattress was so soft and squishy, we could not get comfortable. The 2nd night my husband slept on the couch in the room so he could get some sleep. The staff were very nice and accommodating.
Stayed 2 nights in Oct 2024

6/10 Okay

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
lobby is beautiful and location was convenient. Room was small , dark, fridge was not working and they didn’t provide enough towels . I let the front desk know and they told me they would take care of it and never did .
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Business traveller
GG
Light switch wasn’t working, super noisy hotel, phone wasn’t working, no bottle of still water in my room. Disgustingly dirty rugs.
Stayed 1 night in Oct 2024

8/10 Good

Nick

Stayed 2 nights in Sep 2024

10/10 Excellent

James

Stayed 1 night in Sep 2024

4/10 Poor

Anuar

Travelled with family
I booked and paid for a room with a king bed and when I arrived, the room with the configuration that you (Expedia) sold me did not exist. They put me in a worse room for the same price.
Stayed 2 nights in Oct 2024