The hotel is location in the middle of very busy Hue tourist district. The building is quite interesting, old colonial style, with stairs. However due to the side street and inner location it is very quiet and highly recommended, if sleep quality is important for you.To minimize the noise level, ask for rooms in second and upper floors.
Breakfast is quite tasty, but it is the same thing every day, while plenty of breakfast options are available right outside the hotel - within 20m every day one lady setups her operations for Pho soup, right next to it you can have Bahn mi.
As far as the staff is concerned, they are polite, with good English skills and willing to help.