Aparthotel

Touchstone Resort

4.0 star property

Photo gallery for Touchstone Resort

Seasonal outdoor pool
Property video
Property grounds
Private beach, white sand, kayaking, rowing
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Kitchen
  • Air-conditioning

Explore the area

View map
1869 Muskoka District Road 118 West, Muskoka Lakes, ON, P1L 1W8
  • Place, Lake Muskoka
    ‪2 min walk‬
  • Place, Santa's Village
    ‪9 min drive‬
  • Place, Torrance Barrens Dark-Sky Preserve
    ‪43 min drive‬
  • Airport, Muskoka, ON (YQA)
    ‪19 min drive‬

Room options

Premium Suite, 1 Bedroom, Lake View

  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premier Suite, 2 Bedrooms, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

Premium Suite, 3 Bedrooms, Lake View

  • 2 bedrooms
  • Lake view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

Premium Studio, 1 Queen Bed, Lake View

  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Muskoka Lakes

With a stay at Touchstone Resort in Muskoka Lakes, you'll be a 1-minute drive from Lake Muskoka and 8 minutes from Muskoka Highlands Golf Course. .This spa aparthotel is 4.8 mi (7.8 km) from Huckleberry Rock Lookout Trail and 5.3 mi (8.6 km) from Santa's Village.

What's nearby

  • Lake Muskoka - 2 min walk - 0.2 km
  • Santa's Village - 9 min drive - 10.9 km
  • Muskoka Lakes Winery - 26 min drive - 36.0 km
  • Torrance Barrens Dark-Sky Preserve - 43 min drive - 56.9 km
  • Casino Rama - 49 min drive - 72.2 km

Getting around

  • Gravenhurst Station - 24 min drive
  • Muskoka, ON (YQA) - 24 min drive

Restaurants

  • ‪Tim Hortons - ‬9 min drive
  • ‪McDonald's - ‬9 min drive
  • ‪Bracebridge Barrelhouse - ‬9 min drive
  • ‪Oliver's Coffee - ‬10 min drive
  • ‪Starbucks - ‬9 min drive

About this property

Touchstone Resort

Beachfront aparthotel with a full-service spa and a fitness center
Touchstone Resort offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Accommodations at this 4-star aparthotel have kitchenettes with microwaves. Bathrooms include shower/tub combinations.

Televisions come with premium cable channels. Business-friendly amenities include desk chairs and phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

A private beach, an outdoor tennis court, and complimentary bicycles are featured at the aparthotel. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Amba Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open select days.
Make yourself at home in one of the 87 individually decorated guestrooms, featuring kitchenettes. Cable television is provided for your entertainment. Conveniences include microwaves and coffee/tea makers, as well as phones with free international calls.
Relax at the full-service spa, where you can enjoy body treatments and facials. After a day at the private beach, you can enjoy other recreational amenities including an outdoor tennis court and 4 outdoor pickleball courts.
Enjoy a satisfying meal at The Grill serving guests of Touchstone Resort.
The Grill - Onsite restaurant. Reservations are required.

Property amenities

Beach

  • On a private white sand beach

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Seasonal outdoor pool

Internet

  • Available in the apartment: WiFi

Restaurants on site

  • The Grill

Kitchenette

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

Dining

  • A restaurant

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch TV with premium cable channels

Outdoor areas

  • Firepit
  • Outdoor furniture

Work spaces

  • Desk chair
  • Meeting room

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Guidebooks
  • Iron/ironing board
  • Phone
  • Restaurant dining guides

Location highlights

  • Near the marina

Things to do

  • 4 outdoor pickleball courts
  • Basketball
  • Canoeing
  • Free bicycle rentals
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Hiking/biking trails nearby
  • Mountain climbing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 87 units
  • 9 buildings
  • Banquet hall
  • Built in 2008
  • Free bicycle rentals
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from January 1 2026 to January 14 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from October 20 to May 15:
  • Beach
  • Swimming pool
  • Tennis courts
The following facilities are closed on Monday, Tuesday, and Sunday:
  • Bar/lounge
  • Dining venue(s)
The following facilities are closed on Monday and Sunday:
  • Full-service spa

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.0 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

This property does not have elevators
The seasonal pool will be open from May 26 to October 10
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Touchstone Resort Aparthotel
Touchstone Resort Muskoka Lakes
Touchstone Resort Aparthotel Muskoka Lakes

Touchstone Resort Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 209 out of 386 reviews
Rating 8 - Good. 112 out of 386 reviews
Rating 6 - Okay. 43 out of 386 reviews
Rating 4 - Poor. 13 out of 386 reviews
Rating 2 - Terrible. 9 out of 386 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Einstein

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rude staff. Kept knocking on my door before checkout time asking when i would be leaving.
Stayed 1 night in Oct 2025

10/10 Excellent

Theresa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pool was not watm enough for the weather. Although i understand that we were swimming during the last week of the season, the pool walls and hot tub were covered in green algae. It was as if the pool cleaner just gave up! :(
Stayed 3 nights in Oct 2025

10/10 Excellent

Hannah

Stayed 1 night in Oct 2025

10/10 Excellent

Angie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful area with views everywhere! Our room was great, had everything we could need. It was clean, modern and a decent size. Service was friendly enough.
Stayed 3 nights in Oct 2025

8/10 Good

Ray and Brenda

Liked: Cleanliness, property conditions & facilities
Clean room staff very helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

Lauren

Liked: Room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Mahmudul, Scarborough

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great place for a quiet stay by the muskoka lake. No dining options inhouse, the restaurant was closed for private event. No Breakfast option.
Stayed 1 night in Oct 2025

6/10 Okay

Josee

Disliked: Room comfort
Lake views are obstructed by wild shrubbery that hasn’t been maintained.
Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Henry

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The room carpet was dirty and stained, found two cigarette butts on the deck floor, sign says $100 fine, The room walls needed cleaning. No breakfast served at resort. Check in was easy. Resort needs some updates noticed many issues that need to be repaired. Coffee in room but no tea bags, No vending machines if you need snacks The room views were spectacular,
Stayed 1 night in Sep 2025

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved the 2 bedroom lakeview unit. Restaurant food was good . We would have liked them to open for breakfast.
Stayed 2 nights in Sep 2025

6/10 Okay

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My booked "superior room" was nothing but a king sized bed. The patio was shared by others and my deck chairs were being "borrowed" by the people on both sides . I asked reception for a room change and waited for the manager. I assumed since I am a gold Expedia member that he would certainly would switch me rooms. Instead, I was told that "We don't do that here, just because you don't like your room, we don't move you" Long story short, I was moved and enjoyed my 3 night stay. Maybe a refresher course in customer service is in order.
Stayed 1 night in Sep 2025

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, amenities
No breakfast
Stayed 1 night in Sep 2025

6/10 Okay

joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I booked a superior room and it ended up being a king sized bed with a patio that was shared by the people on both sides of me. My chairs were being "borrowed" I went back to reception and asked for a room change, waited for the manager and was told "we don't change rooms just because you don't like it" I explained that i was a gold member of expedia and expected more. He said "We dont do that here" Long story short, I was eventually moved and totally enjoyed our 3 night stay. But, I will suggest that a customer service refresher course may be needed by management (you know who you are)
Stayed 2 nights in Sep 2025

6/10 Okay

Sebastian

Travelled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
Friendly staff upon arrival we received an upgrade to a 2 bedroom suite. Unfortunately the apartment was full of dust ceiling fans were caked with dust. Water from faucets were yellow from the jacuzzi to the bathup. While the shower was on the washroom sink faucet had yellow water coming out. Could not use the washer and dryer to this problem. AC stopped working went down to reception to let the know. Maintenance came up to reset the valve. Once he opened the panel the filter was full of dust. The filter looked like it hadn’t been changed in years. Beautiful grounds and great view but not for allergy sufferers or for those don’t like a dirty apartment.
Yellow water
Rust from pipes
AC Not Working
Stayed 3 nights in Sep 2025

6/10 Okay

Morgan

Resort needs attention to the finer details

The resort has good bones, but lots of little details are missed. Carpets in our room were dirty. Trees need to be pruned at the pool so the infinity pool has a lake view as it was intended. Dock bar was closed and looked like it hadn’t operated in a while. Stream room was broken. Lots of warped boards, peeling millwork, rotting wood planks, and other finer touches.
Stayed 2 nights in Sep 2025

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The restaurant was low quality at a high price.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Cathy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Qendresa

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Cant wait to go back again. The only thing i didnt like was they didnt give us bracelets and we thought we couldnt enter certain areas. But when we checked out we asked how do we get bracelets they said “ oh sorry u didnt get them at check in”
Stayed 3 nights in Aug 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
The unit was very clean and included all kitchen and bath essentials. We were on the water and a very short walk to the pool. The grill for dinner was exceptional and the atmosphere outside was relaxing
Stayed 3 nights in Aug 2025

6/10 Okay

Eric

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very nice property, that seems lime it has been left with no maintenance for a while. Swimming deck was the best part of the property. There was no staff around, except jn the lobby. Half of the lights either were never turned on or wernt working. So it felt very dark. Its so close to being a really great spot. Just needs better on site managment to keep up on the facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2025