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SUNRISE Aqua Joy Resort - All inclusive

4.0 star property

Photo gallery for SUNRISE Aqua Joy Resort - All inclusive

Exterior
Lobby
Private beach, sun-loungers, beach umbrellas, beach towels
Private beach, sun-loungers, beach umbrellas, beach towels
Family Jacuzzi Suite | Terrace/patio

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Breakfast included
  • Room service
  • On private beach

Explore the area

Map
Elmamsha, Hurghada, Hurghada
  • Hurghada Museum
    ‪13 min walk‬
  • Sindbad Aqua Park
    ‪5 min drive‬
  • Hurghada Grand Aquarium
    ‪5 min drive‬
  • Hurghada (HRG-Hurghada Intl.)
    ‪9 min drive‬

Room options

View all photos for Swim Up Room (Adult Only +16)

Swim Up Room (Adult Only +16)

Swim Up Room (Adult Only +16)

  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Room Pool or Partial Sea View

Free minibar items, in-room safe, individually decorated

Standard Room Pool or Partial Sea View

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Bunk Bed Room

Free minibar items, in-room safe, individually decorated

Family Bunk Bed Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Mega Family Room

Mega Family Room

Mega Family Room

  • 52 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

Standard Room Sea View

  • Sea view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Family Jacuzzi Suite

Family Jacuzzi Suite

Family Jacuzzi Suite

  • 52 sq m
  • Partial sea view
  • Sleeps 3
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Room

Free minibar items, in-room safe, individually decorated

Standard Room

  • 32 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hilton Hurghada Plaza

  • On private beach
  • Pool
  • Hot tub
  • Breakfast included
4.4 out of 5, Excellent, (407)
The price is AU$174
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Hilton Hurghada Plaza

About the area

Hurghada

With a stay at SUNRISE Aqua Joy Resort - All inclusive in Hurghada (Village Road), you'll be within a 15-minute drive of Marina Hurghada and Hurghada City Center. .This all-inclusive property is 23.4 mi (37.7 km) from El Gouna Golf Club and 0.6 mi (1 km) from Hurghada Museum.

What's nearby

  • Hurghada Museum - 13 min walk
  • Sindbad Aqua Park - 5 min drive
  • Hurghada Grand Aquarium - 5 min drive
  • Marina Hurghada - 10 min drive
  • Desert Rose Aqua Park - 11 min drive

Getting around

  • Hurghada Intl. Airport (HRG) - 9 min drive

Restaurants

  • ‪برجر كنج - ‬10 min drive
  • ‪Ristorante Paradise Village - ‬3 min drive
  • ‪فندق ذا جراند - ‬10 min walk
  • ‪دانسنج بار - ‬3 min walk
  • ‪بيانو بار - ‬1 min walk

About this property

SUNRISE Aqua Joy Resort - All inclusive

Family-friendly fun on the beach, with 5 outdoor pools
SUNRISE Aqua Joy Resort - All inclusive offers 476 air-conditioned accommodations with fireplaces and minibars (stocked with some free items). Each accommodation is individually furnished and decorated. LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hurghada property provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

A private beach and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Swan. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Treat yourself to a stay in one of the 476 individually decorated guestrooms, featuring fireplaces and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include phones, as well as safes and minibars (stocked with some free items).
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 5 outdoor swimming pools, you can spend some time at the private beach. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Heliodoro, one of the property's 7 restaurants, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges. A complimentary buffet breakfast is served daily from 7:00 AM to 10:30 AM.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Hurghada? This property has 2153 square feet (200 square meters) of space consisting of conference space and a meeting room.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Heliodoro - This buffet restaurant specializes in international cuisine.
Basilico - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Manzoku - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
Gamila - This restaurant specializes in local cuisine and serves dinner only. Reservations are required. Open daily.
El Marsa - This restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

Arabic, Czech, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:30 AM
  • 7 restaurants
  • 7 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Heliodoro
  • Basilico
  • Manzoku
  • Gamila
  • El Marsa

Things to do

  • 5 outdoor pools
  • Fitness classes
  • Arcade/games room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Lifeguards on-site
  • Playground
  • Sauna
  • Steam room
  • Table tennis
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised childcare
  • Free water park access
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Water slide

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business centre
  • Conference space (2153 square feet)
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sunloungers
  • Private beachfront location
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Connecting rooms available
  • Electrical adapters/chargers
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • New Year's Eve (31 December) Gala Dinner per adult: USD 0
  • New Year's Eve (31 December) Gala Dinner per child: USD 90 (from 4 to 11 years old)

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

SUNRISE Aqua Joy Resort
Aqua Joy Resort by SUNRISE

SUNRISE Aqua Joy Resort - All inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 63 out of 153 reviews
Rating 8 - Good. 42 out of 153 reviews
Rating 6 - Okay. 28 out of 153 reviews
Rating 4 - Poor. 6 out of 153 reviews
Rating 2 - Terrible. 14 out of 153 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel to stay
Perfect!!
Stayed 2 nights in May 2024

8/10 Good

s

Travelled with family
Liked: Cleanliness, staff & service, amenities
The resort was lovely. The cleaning products used were too strong smelling and gave me a headache, so I had to air my room out for hours before I could enter it again to sleep. To make our arrival easier, I wish there was a map of the property, explaining the location of all the restaurants, etc... Overall, this place was beautiful, the staff were nice, good food and a safe place for kids to play and wander around while parents relax or play with them :)
Stayed 5 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent family hotel
Loved our stay here, hotel has everything a family needs for a holiday. Restaurants were good quality and staff really friendly. The rooms were a good size, with enough room for a pram to be left. Finally very convenient for the airport, with a taxi company in the foyer.
Stayed 3 nights in Jan 2024

10/10 Excellent

Adham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

2/10 Terrible

Ruksana

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel manager Sameh and Osama were very nice and helpful. Always willing to go above and beyond. However, there were problems from the start. Ahmed the night receptionist was hostile and ill mannered. Checks were not made against booking, One of the rooms was cancelled during check in and we were told one adult and child had to find another hotel or pay for a room that was already paid for. Check in took a whole 3 hours, issues were escalated to manager Sameh, who upgraded us, however, blame was transferred to expedia. Room was not to the standard as expected, broken door safety bar, broken door handle, balcony doors did not shut, one of the rooms AC did not work, brown tap water, and drains did not drain. The la carte restaurant's which are 6/7 restaurants was not bookable, as staff were booking for visitors before the window for booking became available. Heated pools-advertised as 6 heated pools, when we got there only two were heated and on one of the days the heating was not turned off. All issues raised a number of times. There was no action taken. Excursion companies were charging variable rates according to how gullible clients were, transportation for the excursions was horrendous for example, backless seats, that did not have seatbelts, and we were charged £10 for 3 drinks that children thought were complimentary at the end of excursion. There should be prior vetting before they allow companies sell products. We had visitors at the hotel. We were to
Stayed 5 nights in Dec 2023

10/10 Excellent

Sanjeewa

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Absolutely wonderful hotel
Great hotel. Great staff
Stayed 4 nights in Dec 2023

2/10 Terrible

Mark

Stayed 7 nights in Sep 2023

8/10 Good

Abdelrahman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good worth for money. Variety of food could be improved. Staff are very friendly, excellent!
Stayed 4 nights in Aug 2023

10/10 Excellent

Mohamed

Travelled with family
Liked: Staff & service, property conditions & facilities
One of the most enjoyable Stays The animation team is great The food is Perfect It’s so much fun for the kids as they were always in the aqua park The sea beach is not to the level we didn’t stay there The reception stuff is not to the level of all the other stuff
Stayed 5 nights in Jul 2023

2/10 Terrible

hoomi

Stayed 2 nights in Feb 2023

6/10 Okay

ibrahim

Disliked: Staff & service
No parking, bad bathroom

6/10 Okay

Kazunari

Liked: Room comfort
Stayed 2 nights in Oct 2022

6/10 Okay

Marcelo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Bad communication with airport transfer services. 45 minutes to get someone to help with the luggage. Food is average and with no service. Buffet removes the food before closing hours and don’t help you with drinks or anytime. A few efficient employees, mostly slow.
Stayed 2 nights in Sep 2022

10/10 Excellent

Shareef

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff. Welcoming to all...
The staff are 100% on point!
Stayed 3 nights in Aug 2022

8/10 Good

Yahia Said Mohammed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2022

6/10 Okay

fibi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like boll and staff and I feel good
Stayed 3 nights in May 2021

10/10 Excellent

Waleed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service
The staff and the food were very bad and I don’t recommend anyone to go there , they were thinking that we were Americans and when they know that we are Egyptians they asked for more money!
Stayed 2 nights in Jun 2021

8/10 Good

Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elevator is not working properly. No parking available.
Stayed 3 nights in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
your program is very bad not good not really respect client i go to hotel and no have a reservation and no can't to connect you customers service and you want only take a money
Stayed 3 nights in Jun 2021