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Hotel Doña Esther

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Doña Esther

Terrace/patio
Courtyard
Lounge
Gift shop
Hallway

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Room service
  • Breakfast included
  • 24/7 front desk
  • Laundry

Explore the area

Map
Juan Montalvo 4-44, Simon Bolivar, Otavalo, Imbabura, 100201
  • Instituto Otavaleño de Antropología
    1 min walk
  • Plaza de Ponchos
    8 min walk
  • Galeria Gabriel Ceballos Ulloa
    9 min walk
  • Quito (UIO-Mariscal Sucre Intl.)
    109 min drive

Room options

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

Family Quadruple Room, 1 Bedroom

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Triple Room, Multiple Beds

Free WiFi, bed sheets

Classic Triple Room, Multiple Beds

  • 27 sq m
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Classic Triple Room, 3 Single Beds

Free WiFi, bed sheets

Classic Triple Room, 3 Single Beds

  • 30 sq m
  • Sleeps 3
  • 3 Twin Beds

Similar properties

Exterior

Hostal El Geranio

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (14)
The price is AU$68
for 1 night
includes taxes & fees
8 Jan - 9 Jan
Hostal El Geranio

About the area

Otavalo

Located in Otavalo, Hotel Doña Esther is a 2-minute drive from Plaza de Ponchos and 5 minutes from Condor Park. .This hotel is 3.1 mi (5 km) from Peguche Waterfall and 3.8 mi (6.1 km) from Taxopamba Waterfall.

What's nearby

  • Instituto Otavaleño de Antropología - 1 min walk
  • Plaza de Ponchos - 8 min walk
  • Condor Park - 5 min drive
  • Peguche Waterfall - 6 min drive
  • El Lechero - 7 min drive

Getting around

  • Ibarra Station - 25 min drive
  • Mariscal Sucre Intl. Airport (UIO) - 109 min drive

Restaurants

  • ‪Café Rio Intag - ‬12 min drive
  • ‪Quino Restaurant - ‬1 min walk
  • ‪Balcon de Imbabura - ‬8 min walk
  • ‪Cafetería Sisa - ‬3 min walk
  • ‪La tabilta del tartaro - ‬17 min walk

About this property

Hotel Doña Esther

Hotel with free breakfast, a quick walk to Plaza de Ponchos
Hotel Doña Esther offers 13 accommodations, which are accessible via exterior corridors and feature complimentary bottled water. This Otavalo hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 13 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include complimentary bottled water, and housekeeping is provided daily.
Take in the views from a rooftop terrace and a garden and make use of amenities such as complimentary wireless internet access. This hotel also features tour/ticket assistance and bike parking. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:30 AM to 11 AM.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and motorcycle parking is available onsite.
A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11 AM.
Hotel Doña Esther has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site motorcycle parking only
  • Off-site parking within 49 ft (USD 4 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM–11 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Hiking/biking trails

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Nature reserve
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 4 percent for credit card payments
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 12 per day
Cribs (infant beds) are available for USD 5.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: USD 4 per night (49 ft away)
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 12 per day
  • Credit card charges are subject to a surcharge of 4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Hotel Doña Esther Otavalo
Doña Esther Otavalo
Doña Esther
Hotel Doña Esther Hotel
Hotel Doña Esther Otavalo
Hotel Doña Esther Hotel Otavalo

Hotel Doña Esther Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 33 out of 48 reviews" "
Rating 8 - Good. 13 out of 48 reviews" "
Rating 6 - Okay. 2 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 0 out of 48 reviews" "

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were extremely helpful in arranging transportation and a tour.
Stayed 3 nights in Aug 2024

10/10 Excellent

Diana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pretty hotel in a quiet location near the main square. Lucy and Wendy were really friendly and helpful. The restaurant was fantastic, great quality for a very reasonable price. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Lesley

Stayed 4 nights in Oct 2023

8/10 Good

Dylan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, good restaurant and a very convenient location
Stayed 3 nights in Oct 2023

10/10 Excellent

Audrey, Broomfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with friendly, helpful staff. The restaurant is top notch too. I highly recommend this place!
Stayed 2 nights in Sep 2023

10/10 Excellent

Rhian

Liked: Cleanliness, property conditions & facilities, room comfort
Brilliant hostel, great location, good food.
Doña Esther was lovely. I requested a quiet room and had a great night’s sleep. The bed was comfy and, although the weather was a bit chilly in the evening, they provided a thick extra blanket for the bed, so I was plenty warm enough to sleep. The shower had lots of lovely warm water and internet was reliable. Even better, the on-site restaurant was brilliant. Breakfast was lovely but the evening meal even better. Really delicious food. I would definitely stay again.
Stayed 1 night in Sep 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We love this place! Wonderful shower, great staff, food is delicious and centrally located. We came once and returned within 2 weeks. Really like it here!
Stayed 1 night in Aug 2023

10/10 Excellent

Emily, Brighton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a true hidden gem. It has a beautiful courtyard, delicious food, and wonderful staff. The rooms are very clean and have antique locks and keys. The bed was really comfortable and the shower was nice and hot. The restaurant has a brick oven and great food. I will definitely return.
Stayed 1 night in Aug 2023

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Very clean and thoughtful touches like filtered water for guests. Restaurant is excellent. Staff was wonderful and really helped us out when I had a health issue during our stay. Would highly recommend!
Stayed 2 nights in Apr 2023

10/10 Excellent

Molly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostal Dona Esther is in an excellent location for a stay in Otavalo. Though close to the activity, the courtyard creates a quiet, peaceful atmosphere. The rooftop terrace is nice for views and hanging out. There is a covered section in case its raining. Lucy and all the staff were excellent, attentive, helpful with all things. The included breakfast allowed for many options and was ample and delicious. Dinner is one of the best in Otavalo. Rooms are smallish, but adequate, hot water plentiful, daily service. Purified water is available. Wonderful place, all you need.
Stayed 3 nights in Feb 2023

10/10 Excellent

blake

Stayed 1 night in Jan 2023

10/10 Excellent

JUAN MARTIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thanks
Stayed 1 night in Jan 2023

10/10 Excellent

Rena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute hotel! Restaurant was great! We had trouble locating the hotel and had to ask local business, but the pin drop did take us as close as could be. Not good signage when it’s dark out.
Stayed 2 nights in Oct 2022

10/10 Excellent

Lil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and the owners were very friendly and informative. Staff went out of way to assist us. Great breakfast.
Stayed 1 night in May 2022

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot!
Lovely spot, close to the market.The staff was extremely helpful. Really enjoyed our stay!
Stayed 1 night in Mar 2022

8/10 Good

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay for 1 night
Very small hotel but nice location. The only complaint we had was there was a dog that barked almost all night and kept us awake! It’s quite open aired so we heard every noise.
Stayed 1 night in Dec 2021

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing. The location is excellent. The food was unbelievable and totally delicious.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely historic hotel. Great location. Very good restaurant. Helpful staff.
Stayed 1 night in May 2021

8/10 Good

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice , clean and great location
This place is right in the middle of the town, walking distance to the famous Saturday market, close to restaurants, very nice and helpful staff, the room is basic nothing fancy but very clean and there’s hot water, very good breakfast. I highly recommend this place especially for mid budget.
Stayed 1 night in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Property is mostly charming and the staff is fantastic-Lucy, Vladamir and the rest were great. Property is a little downtrodden however and we felt quite expensive for Ecuador. Parking costs $4 per day but they charge extra for additional hours. Cleanliness could be improved but not bad overall. Food is good especially pizza and breakfast. Location is great right next to the market. We ended up paying about $50 per night with the parking added in. Should be no more than $35
Stayed 2 nights in Mar 2021

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in Otavalo
Very comfortable stay, no problems,staff very welcoming and informative. Excellent restaurant, so good we ate there two nights, luggage storage after we checked out. Good location near Parque Bolivar
Stayed 2 nights in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the nicest places to stay in Otavalo
A lovely colonial-style building with rooms around a courtyard in a central location just a few blocks away from Plaza de los Ponchos. Some rooms face the street, which offer a window with a view of the street, but are noisier than the interior rooms. The in-house restaurant is excellent with a variety of dishes for most any taste including delicious thin-crust pizzas cooked in a wood-fired oven. The breakfast is excellent and includes tasty coffee or a variety of teas. Filtered water awaits you in your room when you arrive, so there is no need to run out to fill your water bottle after a long day. Friendly and helpful staff. Nice clean rooms. This was my fourth stay in four years. I keep going back since it's one of the nicest places to stay in Otavalo (I've also stayed at two other places in Otavalo, but now this is my favorite).
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, friendly staff. Beautiful surroundings
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excleent stay. Super staff. Restaurant was great. I would definitely stay again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Thomas, San Antonio, TX

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, welcoming and helpful. Great location, pleasant decor and comfortable beds. Would definitely return!
Stayed 2 nights in Mar 2019