Crowne Plaza Hotel Hickory, an IHG Hotel

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Hotel Hickory, an IHG Hotel

Exterior
Premium bedding, in-room safe, desk, laptop workspace
Meeting facility
Indoor pool, open 6:00 AM to 10:00 PM, pool loungers
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Gym

Explore the area

Map
1385 Lenoir Rhyne Blvd Se, Hickory, NC, 28602
  • Valley Hills Mall
    ‪11 min walk‬
  • Hickory Metro Convention Center
    ‪11 min walk‬
  • Lenoir-Rhyne University
    ‪4 min drive‬
  • Hickory, NC (HKY-Hickory Regional)
    ‪11 min drive‬

Room options

Premium Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed (Bath Shower Combination)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Accessible (Exterior Access)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Similar properties

Crowne Plaza Hotel Hickory, an IHG Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 316 out of 915 reviews" "
Rating 8 - Good. 280 out of 915 reviews" "
Rating 6 - Okay. 162 out of 915 reviews" "
Rating 4 - Poor. 96 out of 915 reviews" "
Rating 2 - Terrible. 61 out of 915 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Song Huu, Largo

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

THOMAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing... checkin and check out was easy. Clean rooms
Stayed 2 nights in Oct 2024

4/10 Poor

Heather

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool area was nice. When we first got our keys for the room they didn't work so I had to go and get new keys. Then when we opened the door it was an overwhelming smell of milddew so we called the front desk they had no kind of air freshener. The room cleaner manager gave us rug powder. Then we found bugs in the room and my wife was not happy. We got the room for 4 people my wife, me and our 2 kids we received 1 bath towel, I whent to the front desk they said they had no towels available until the next day at 9am. I whent to the front desk the next morning to report the sink in our room only had hot water and the cold water was shut off because it was leaking and to see if we could get some towels it was about 1030am and the front desk said they had no bath towels for guests. They did fix the water but the maintenance guy was overheard by my wife as saying that he told them about the water leak last week and he was the one that shut the cold water off. I am not impressed by this place and that's why we left a day early. The front desk personnel, the cleaning crew and the maintenance people are great but the owner must only care about profit and less about the property.
Stayed 3 nights in Sep 2024

6/10 Okay

Hannah

Liked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

Randall

Business traveller, Travelled with partner
Out door entrance door to room. Ask d for inside room but got no response.
Stayed 2 nights in Sep 2024

8/10 Good

Daechia

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Glenn

Travelled with partner
Disliked: Amenities
Check in was a breeze. Unfortunately the hotel lobby smelled of dirty gym socks & the corridor to the rooms smelled of bleach and body odor. Mildew in the bathroom and dirt in the corners. Wish the restaurant and/or bar was open after 8:00 pm.
Stayed 3 nights in Aug 2024

8/10 Good

Edmond

Business traveller
Liked: Cleanliness, staff & service, room comfort
Weekend stay
It's a older hotel but really well kept.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Liked: Amenities
Great stay!! Excellent staff !!
Stayed 2 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 1 night in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite upgrade made it really convenient and awesome breakfast every morning over had a blast will do this again only one hour from our house thanks to everyone 5star service
Stayed 2 nights in Aug 2024

10/10 Excellent

MARY

Travelled with family
Liked: Cleanliness, staff & service
Familiar staff from frequent visits is a comfort. Food is awesome! The hotel has some age, but clean and comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

2/10 Terrible

Katelynne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby is very clean but thats where the cleanliness ends. The room smelled like straight up mold with mold on the baseboards. The carpet was wet and smelled like mildrew ground the AC unit. The doors were broken and there was a hole in the bathroom wall. The furniture looked like it was picked up from the side of the road. Was not safe for my 1 year old daughter to crawl around. We immediately checked out. The front desk manager said to expect my refund in a few days when expedia contacts them to confirm we didnt stay. Hopefully they stay true to their word. $133 is insane for the room. Go to the Best Western!
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Sweetest people and nice room!
Stayed 1 night in Aug 2024

2/10 Terrible

erick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty and smells
Stayed 1 night in Jul 2024

2/10 Terrible

Alina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible overall experience. This is an outdated hotel with lots of exterior access rooms. The room had a bad small and the staff was very rude and unprofessional. We just couldn’t spend the night there. Do yourself a favor go past this hotel and find Fairfield Inn with clean nice smelling rooms, friendly staff for only a few dollars more; or any other hotel. We travel a lot and this was by far the worst experience!
Stayed 1 night in Jul 2024

2/10 Terrible

Alec

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to get 3 different rooms due to a deadbolted from inside room, a completely uncleaned room obviously very recently Occupied. Honestly the worst hotel experience I’ve ever had.
Stayed 1 night in Jun 2024

6/10 Okay

Eric

Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
9/10
Hotel was beautiful, can tell rooms need a little remodel, beds were clean and very comfortable. The only complaint is the old pipes I guess caused a stench in the bathroom. I’d still come back!
Stayed 1 night in Jul 2024

8/10 Good

Jeffrey

Stayed 1 night in Jul 2024

10/10 Excellent

Priscilla

Stayed 1 night in Jun 2024